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Systems Administrator Resume Profile

WORK EXPERIENCE

Confidential

Systems Administrator 3

  • Supervise Sprints east region access control operations consisting of 5 administrators providing remote access for 100 facilities and critical areas including data centers, labs and government secured locations in accordance with Sprint Corporate policies and procedures.
  • Plan and coordinate special projects hold responsibility for access card and key security, inventory control, database management, electronic products system management, supervision, vendor/contractor personnel management.
  • Provide consultation, recommendations and technical support advise Sprint Corporate management on access control related matters and serve as POC resource to Sprint employees and affiliates.

Confidential

Transactions Auditor

  • Performed audits of daily credit card transactions through a settlement process.
  • Generated automated accounting reports for the manager's review.
  • Resolved corporate accounts by sending reports to those entities for billing purposes.
  • Responded to emergencies such as guest medical issues, criminal activities requiring police and maintenance issues.

Confidential

Temporary Associate

Assigned to work locations based on the needs and qualification standards of the tasked assignment.

Confidential

Helper

  • Supervised wrapping, packaging and transportation of customer belongings.
  • Assisted customers with questions and concerns related to the care of personal belongings.

Confidential

Customer Service Representative

  • Attracted potential customers by answering product and service questions.
  • Resolved product or service problems by clarifying the customer's complaint and determining the cause of the problem, explaining the best solution to solve the problem and expediting correction or adjustments.

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