SUMMARY

• More than 25 years’ experience in the Information Technology arena, 10 of these years in a management position.
• Proficient in the use of all versions of Microsoft Windows Server and desktop operating systems, Cloud technology (AWS and Azure), Gov Cloud, VMWare, Linux, Apple, MS Office 365, SAN, Microsoft SQL Server, Microsoft Exchange, and UNIX.
• Programming and scripting experience in; PowerShell, BASH, Visual Basic, Perl, ASP and PHP. Ability to learn new technical technology quickly and independently.

PROFESSIONAL EXPERIENCE

Confidential

IT Manager

Responsibilities:

• Builds, configures, administrates Windows and Linux servers.
• Administered company Office 365 GCC High environment.
• Designed and deployed Microsoft Azure servers (Linux and Windows) in Gov Cloud.
• Deployed Bitbucket, Jira, Confluence and Jenkins in Azure cloud for development staff
• Responsible for the company IT budget.
• Researched, purchased, and deployed all IT equipment.
• Created and enforced all IT security policies.
• Managed company VOIP and cell phones services.
• Advised CEO on technology, cyber threats and trends.
• Administered Code42 Crashplan and other cloud services.
• Responsible for securing and managing ITAR data and policies.
• Built and deployed all desktop systems to users (Linux and Windows)
• Responsible for cost savings to the company by streamlining the purchasing process and select vendors.
• Administered the company physical security system (Brivo)
• Held SECRET government clearance.

Confidential

Systems Architect Senior

Responsibilities:

• Lead storage engineer working with multiple vendor storage devices (Dell/EMC, NetApp, HP, Violin, Isilon)
• Configures Brocade and Cisco SAN switches for host access to SANs.
• Currently consolidating all storage with a government agency over 6 networks.
• Participates in firmware upgrades and patching of all servers in the agency.
• Lead cloud architect in preparation to move the agency’s on premises systems to a cloud (Azure)
• Senior Windows, Linux and HyperV server’s administrator.
• Maintains Active Directory, DNS and DHCP.
• Current SME for VMWare in the organization in efforts to migrate systems from HyperV to VMWare.
• Guides junior staff in best IT practices and procedures.
• Responsible for evaluating the current IT infrastructure and making recommendations to senior government officials for purchase.
• Documenting and creating technical drawings for the current and future storage infrastructure for the government agency.
• Currently the lead data center manager for remote DR data center.
• Interfaces with government client on daily basis to keep them informed of current infrastructure needs and new technologies that could benefit the agency.
• Active SECRET Clearance

Confidential

IT Manager

Responsibilities:

• Managed outsourced help desk team that provides support to over 80 users 24/7.
• Administered Windows, Linux, and VMWare servers.
• Administered company Amazon Web Services account.
• Responsible for the company IT budget.
• Researched, purchased, and deployed all IT equipment.
• Created and enforced all IT security policies.
• Managed company VOIP and cell phones services.
• Advised CEO on technology, cyber threats and trends.
• Was the key member of the design, planning and build out of the new corporate office to include all IT equipment, training room and audio - visual equipment.
• Administered Office 365, DivvyCloud, Code42 (Crashplan) and other cloud services.
• Built and deployed all desktop systems to users, Windows, and Apple.
• Key member of project to move company software products to the cloud via AWS (Gov Cloud).
• Responsible for cost savings to the company by streamlining the purchasing process and select vendors.
• Designed, deployed, and managed the current training room. This included all audio and video equipment.
• Active SECRET Clearance

Confidential

Sr Systems Engineer

Responsibilities:

• Administered over 40 Linux servers on multiple networks.
• Contributed to the design of one of the largest installations of Autonomy’s Email Archiving Solution (EAS)
• Installed an EAS solution that archives over 100,000 email accounts in an Exchange 2010 environment.
• Configured an IDOL indexing cluster to index all archived mail. This configuration included an active backup cluster.
• Produced project plans and technical drawings for the client during the sales process and installation of the Autonomy products.
• Assisted in the development of a disaster recovery and project plans for the clients.
• Assisted the sales team in proposals for new contracts using expertise in Email Archiving Solution (EAS) and Autonomy Consolidated Archive (ACA).
• Advised customers in the areas of data center maintenance consolidation, server configuration and disaster recovery.
• Created documentation to assist other engineers in the installation of the new Autonomy Consolidated Archive System.
• Was the lead engineer on a project of merging two separate EAS environments into one. This included merging SAN data from two sites, installing and configuring a new SQL server and combining similar tables into one from each of the databases. In addition, a clustered IDOL configuration was installed along with new EAS servers. No data was lost and there was no downtime for the customer.
• Demonstrates and briefs the use of Autonomy products to potential clients.
• Assists clients in developing disaster recovery plans.

Confidential

Systems Administrator

Responsibilities:

• Works as a Senior Systems Administrator within the server team with primary focus on Exchange, Blackberry Enterprise Server, Active Directory administration and Email Archiving.
• Installs and administrates Windows 2003/2008, Unix and Linux servers
• Maintained and updated DNS server.
• Lead administrator of the company’s Dell EMC SAN to include Brocade switches.
• Assists users overseas in accessing servers and data in the United States.
• Provides expertise and training to help desk technicians on Microsoft operating systems.
• Responsible for the administration and maintenance of the Symantec Backup Exec server.
• Installs and administrates VMWare ESX servers.
• Planned and managed the move of multiple data center moves.
• Administrator of the Autonomy (ZANTAZ) Email Archiving Solution server.
• Planned and executed the archiving of 1500 users’ mailboxes.

Confidential, Herndon, VA

Program Manager

Responsibilities:

• Supervised and managed a help desk consisting of eight local systems administrators that service over 500 users in a government secure facility (SCIF) .
• Managed ticketing system by prioritizing and assigning tickets to technicians.
• Developed weekly and monthly reports showing help desk ticket completions and trends.
• Responsible for over 1500 desktop computers spread over 4 domains.
• Administrates Microsoft Windows and Linux servers.
• Assists in recruiting on new systems administrators.
• Trained junior level administrators.
• Held a TS/SCI government clearance.
• Provide technical support to customers in the use of web development languages and in multiple operating systems technologies.

Confidential

Web Developer, Programmer, and Web Server Administrator

Responsibilities:

• Responsible for over one hundred United States Confidential Europe public and mission critical web sites on both NIPRNET and SIPRNET networks.
• Provides technical guidance and expertise for the staging of movement and upgrade of web sites and database systems for ongoing server consolidation projects.
• Setup numerous sites within Microsoft IIS, including the requesting the domain name server entry (DNS), giving access to webmasters, and troubleshooting.
• Maintains all SQL servers throughout HQ Confidential Europe domains in addition to several Unix and Solaris based database servers. Ongoing work to consolidate SQL servers and databases into one master MS SQL server located at HQ Confidential Europe Information Technology Support Activity, providing mission critical data to senior commanders throughout HQ USAREUR.
• Critical member of the HQ Confidential Europe Information Technology Support Activity web server consolidation project. Performed data mining operations to gather web page data, access control information, permissions, and other essential data to consolidate numerous command web servers within HQ USAREUR. Developed a web server migration plan that provides a detailed guide for technicians to migrate all web servers into one consolidated server.
• Maintained a cluster of Windows web servers that hosts 110 public and private websites for the U.S. Confidential .

Confidential

Manager of Information Systems

Responsibilities:

• Managed two programmers/help desk technicians in support of the college’s European offices.
• Monitored all network activity in the college for errors and abuse.
• Created reports using APECS, CASTS, MS Access, Excel and Seagate Crystal Reports.
• Maintained Linux and NT file server for all the Headquarters and Field Staff.
• Responsible to produce payroll checks and reports for every payroll period ran out of the APECS system.
• Responsible for the installation and administration of the College's network.

Confidential

Computer Support Technician/Windows NT Administrator

Responsibilities:

• Maintained two Windows NT servers over a local and wide area network throughout Germany, Belgium, and the Netherlands.
• Was responsible for upgrading and maintaining all PC's in Confidential Credit Union (AFCU) with Windows NT.
• Assisted branch users in computer operations on a Unix, Windows 3.11 and NT based systems.
• Installed twisted pair cable and network hubs in AFCU branches.
• Was the key member on the AFCU Overseas Year 2000 Team, which included testing, upgrading, and replacing of automation equipment that was not Y2K compliant.
• Instructed branch employees on corrective actions to be taken on a malfunctioning Automatic Teller machine.
• Trained and offered technical support to computer users throughout AFCU in basic to advance PC, internet/intranet, and Microsoft Office 97 use.