SUMMARY

• Pro - active detail-oriented highly accomplished and results oriented Manager and Engineer.
• Extensive experience in quality assurance, project management, research, testing, system engineering, problem solving, mentoring and resource management.
• Well versed in the entire SDLC.
• Excellent written and verbal communication skills. Ability to interface confidently and successfully with clients, coworkers and management.
• Outstanding analytical, decision-making, problem solving and management skills with the ability to effectively document and communicate strategic design.
• Able to troubleshoot and quickly diagnose technical errors and issues to minimize downtime and optimize productivity
• Effective communication, interpersonal, leadership and relationship building skills and experienced in close interactions with key management and internal customers/stakeholders
• Adept at using both manual and automated testing tools to troubleshoot systems.
• Strong understanding of telecommunications systems and networks.
• Resourceful and well-organized; Skilled in activity planning and task management.
• Able to learn complex systems quickly
• Extensive working experience with major OEM's
• Problem solver; Proven ability to quickly and effectively respond to changing circumstances, problem evaluation, and decision making to effect positive change, and refocus on new priorities

PROFESSIONAL EXPERIENCE

Confidential

Systems Consultant

Responsibilities:

• Built and deployed RHEL and Centos custom images in Azure
• Deployed and maintained Gitlab, Artifactory, Confluence, Jira, Sonarqube and Mattermost
• Developed custom REST based applications in Python
• Experience using Chef and Ansible for Deployment Automation
• Very adept with RHEL and CentOS Linux systems administration
• Experience maintaining Cloud systems remotely with Putty
• Integrated REST, SOAP API’s with custom developed clients and Postman
• Experience managing Azure resources with Microsoft Azure CLI tools and Azure portal
• Experience with Azure Active Directory and DNS
• Experience maintaining software development with Gitlab and Gitlab Pipelines

Confidential

Manager of Operations

Responsibilities:

• Responsible for Business development
• Responsible for Customer relations
• Responsible for Technology selection
• Responsible for custom Development
• Responsible for Managing contract labor

Confidential

Systems Architect

Responsibilities:

• Experience building test plans
• Designed customize linux systems
• Adept at Linux administration for Cloud VMs and On-prem hardware
• Experience with Automated and manual Test execution
• Developed and integrated custom software into Systems via REST APIs
• Experience with Quality Center and Jira for defect reporting and troubleshooting.

Confidential

Systems Integrator, Tester

Responsibilities:

• Adept with Bash, Python, PHP and PERL Development
• Developed REST API clients for AWS and SPLUNK
• Configured and maintained multiple Apache web server environments
• Manage AWS Route 53, EC2 and S3 AWS environments
• Utilize SPLUNK to monitor and manage large datasets
• Develop and review requirements, test cases, technical specifications and MOPs
• Provide system level support for internal customers and vendors
• Provide systems administration for 42 Linux servers
• Work within company processes to ensure all servers meet strict security requirements
• Integrate all systems into companies user management system

VoLTE SR Test Engineer

Confidential

Responsibilities:

• Prepare test cases and update test suites in Quality Center as outlined in IMS/SIP Test Plan and LTE EPC.
• Execute test cases in an integration RF Lab environment
• Verify and Troubleshoot handsets behavior per specifications.
• Modify parameters for pre-production Androids phones in XML, and “push” to device using ADB client
• Verify and troubleshoot network functionality per industry standards 3GPP.
• Collect traces from the EPC network nodes, using JDSU probes, and export them to Wireshark, for analysis, verification and troubleshooting.
• Capture SS7 signaling between MSC, HLR and then the PSTN gateway using Access-7 tool over IP/TCP and UNIX. Capture DIAMETER traffic using JDSU and Tektronics (IRIS) tools.
• Collect traces from the IMS/SIP network nodes using Tektroniks (IRIS) protocol tool, and export them to Wireshark for analysis, verification and troubleshooting.

Systems Architect

Confidential

Responsibilities:

• Assist in system level design and troubleshooting of AT&T Address book.
• Manage the timelines and keep projects on track.
• Work with vendors to set and develop current and future technology road maps and standards
• Write technical design documentation and Methods of procedures as needed.
• Write architecture designs and specifications.
• Assisted with project level planning and scheduling.
• Coordinate with testers, developers and systems engineers to ensure requirements traceability and testability
• Write BASH script to manage log retention for large cloud based environment.
• Manage the SSL certificates for all https traffic
• Automate the OS installation and configuration process for Solaris machines using FLAR

Confidential, Washington

QA Engineering Lead

Responsibilities:

• Own, maintain and continually enhance QA process for a mobile contact sync application.
• "Hands-on" role leading a team of highly talented professionals responsible for QA process.
• Own defect triage and assign defects to QA engineers using Quality Center and JIRA.
• Serve as Liaison and point of contact between customer QA and Onmobile development team.
• Write support documents and train customer QA team on operation of Onmobile products.
• Gather and analyze logs on Android devices using Android Developers Kit (ADT)
• Gather and analyze logs on UNIX, Linux and Solaris servers.
• Analyze OMA-DS / Sync-ML call flows

Confidential

QA Engineering Lead

Responsibilities:

• Create the certification process for mobile video application for the local branch office.
• Manage the vendor selection process for QA equipment.
• Verify and approve android applications for release to carrier.
• Act as interface between development team, mobile device OEM and carrier.
• Pull logs on devices with ADT / DDMS and QXDM

Confidential

Handset Testing Manager - Systems Design Engineer

Responsibilities:

• Assemble a handset testing team from the ground up consisting of 13 on-site engineers and 2 offshore developers: hiring, training, mentoring, directing day to day activities, team building.
• Develop the handset testing strategy for user acceptance
• Develop design documents, test plan templates and management presentation.
• Design and maintain reporting metrics and provided budget projections.
• Build test support systems for test tracking, bug reporting and documentation repository.
• Manage vendor selection process for test equipment.
• Own Technical relationship with OEMs for handset development
• Write device side carrier technical requirements for IP messaging solution.
• Lead OEM products through the development life cycle
• Assist testers with the more complex test plans (RF performance, OMA-DM, etc.)
• Coordinate troubleshooting and fix validation with OEMs.
• Manage conformance and prioritize HW and SW bugs with OEMs
• Gather and analyze logs on devices using ADT / DDMS and QXDM

Network Design Engineer

Responsibilities:

• Assess network impact of new wireless devices
• Manage budget and resources for automation development.
• Design project requirements for vendor selection and application validation.
• Serve as subject matter expert for OMA-DM, IOTA, FOTA, Messaging and WAP push.
• Pre-paid tolling system / Amdocs integration
• Design and implement inventory control system to quickly manage and locate devices for testing.
• Own OEM relationship on the integration of client software into Confidential ’s OMA-DM infrastructure.
• Significantly reduced the cost of testing by designing and implementing numerous testing tools

Senior Network Systems Engineer

Responsibilities:

• Serve as subject matter expert and platform lead for Network Service Provisioning, AAA, LDAP, and Handset Configuration Manager.
• Lead team of engineers to accomplish testing and acceptance goals
• Write PERL, BASH and SQL scripts for automating testing and common functions.
• Implement new server applications and direct developer activities.
• Configure and maintain F5 Big IP for load balancing and application routing.
• Assist in the introduction of 3G foreign agent (FA), home agent (HA), AAA and LDAP Directory Server.