Senior System Engineer Resume Ashburn, VA - Hire IT People

SUMMARY

Highly qualified IT professional with 12+ years of experience in networking, server, and computer support; efficient in overseeing server infrastructures and data - center operations across a range of platforms.
Notable success in managing various IT initiatives and executing technical and infrastructure solutions while maintaining a high-level of customer satisfaction.
Consistently maintained a secure network along with completing updates and integrations with minimal downtime.
Keen awareness of business requirements coupled with technical expertise allow for optimized access to information.
Adept at system center configuration manager, information security policy management, cloud computing, 360-degree endpoint management, software patch management, database administration, and vulnerability management. Instrumental in Windows/Mac-based environments, Cisco networking, and TCP/IP. Excellent interpersonal communication and relationship building skills.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Ashburn, VA

Senior System Engineer

Responsibilities:

Efficiently developed Nessus advanced scan (subnets) throughout the environment that amplified scan efficiency.
Delivered a comprehensive Cisco NX-OS feature set and open-source programmable tools for software-defined networking (SDN) deployments with increased data center availability by upgrading Cisco series.
Redesigned parent company's domain controllers while installing MBAM ADMX across Domain controllers.
Enabled authorized user access to corporate systems by creating DUO, multi factor authentication for clients.
Reduced security risks and provided role-based access into corporate applications by integrating Duo with Azure AD.

Confidential, Ashburn, VA

System Engineer

Responsibilities:

Streamlined overall IT operations by deploying Zerto disaster recovery for new customers.
Augmented host lifecycle management capabilities by upgrading managements 5.5 ESXI host to 6.0.
Ensured high availability of business-critical systems across multiple locations along with mitigating the risk of weather outages and minimizing downtime by adding customers to cloud connect for geo redundancy.

Confidential, Fairfax, VA

Network Administrator

Responsibilities:

Interacted and coordinated with customers and staff members in real time using a secure, remote-support technology, Citrix GoToAssist along with creating and configuring images for laptops using KACE.
Produced interactive documentation using graphics and visuals by employing Omnigraffle.
Designed new template in vCenter for windows server 2008 r2, 2012 r2, and 2016 to slash time spent building and implementing new servers and cut down the provisioning process to just a few hours.

Confidential, Fairfax, VA

System Administrator

Responsibilities:

Deployed a new VoIP systems (jive) with innovative hosted VoIP features and award-winning voice quality via the cloud.
Utilized a comprehensive, integrated IT management platform Kaysea for monitoring 300+ endpoint devices.

Confidential, Alexandria, VA

Help Desk Technician Tier me

Responsibilities:

Identified technical issues via Root Cause Analysis (RCA) and resolved hardware, software, and connectivity issues for customers with the forces of improving customer experience with provided services.
Offered efficient and TEMPeffective solutions for rectifying end user problems by evaluating halp desk tickets.