SUMMARY

• Multi - vendor certified (MCSE, MCSA, MS Azure, VCP 6, CCNA, CompTIA Security+) System Administrator with strong 18+ years of experience in managing server infrastructures and data-center operations in Public sector, Healthcare, Financial, Retail and Energy enterprise environments.
• Effectively plan, install, configure, and optimize IT infrastructures to achieve high availability and performance.
• Has managed large scale a multi-context environment that includes Windows, Virtual, Network, Security, Storage and Cloud infrastructure.
• Skilled problem identifier, troubleshooter, and quick solution provider.

TECHNICAL SKILLS

Operating System: Windows 8, 10, 2003 to 2019, Hyper V, Azure and Redhat and SuSe Linux

Virtualization: VMWare vSphere ESXi 5.x/ 6.x, VCenter Server, MS Azure and AWS.

Virtualization Tools: VMWare Update Manager, HA, vROPS, SRM, vRealize, Horizon View 6.

Protocols: DHCP, DNS, TCP/IP, FTP, SMTP, HTTP, HTTPS, PPP, ARP and NETBIOS

Network Monitoring: Cisco Routers & Switches, Firewall, Solarwinds and Wireshark.

Storage and Backup Storage: iSCSI, SAN, NAS and Quantum Scaller i6000.

Monitoring and Management: SCOM, vROPS, Splunk, Solarwinds, CDP and IBM Director.

Mail Server, Database: MS Exchange 2003 & 2010 and Lotus Notes, MS SQL 2005 & 2010

Office products: MS Office 2010, 2013, 2016 & 365 and Open Office

PROFESSIONAL EXPERIENCE

Systems Administrator

Confidential, NYC, NY

Responsibilities:

• Managed large, complex environments with hundreds of servers across multiple datacenters
• Developed and implemented procedures for operational processes including deployment, upgrade, migration, and maintenance
• Performs regular system maintenance, hardware, and software upgrades, physical to virtual migrations and performance tuning
• Participated in hardware reduction cost projects by providing server virtualization technology. Provided detailed updates and plans to meet project deliverables.
• Produced, maintained, and improved documentation on various internal processes, OS standards, and refresh cycle schedules.
• Directed troubleshooting efforts for high severity issues by engaging with other support teams
• Managed complex infrastructure relocation and decommissioning projects.

Systems Analyst

Confidential, NYC, NY

Responsibilities:

• Install, configure, and maintain Windows 2008, 2012, 2016 and 2019 physical and virtual servers.
• Install, configure, and maintain VMware 5x and 6x Hosts Servers attached to Data Storage volumes. with Windows VM Servers, inclusion LUNS, Server Farm, Cluster farm and root cause Analysis.
• Deploy, Configuration, maintain compute on Azure Cloud environment.
• High-availability configurations, Optimization, Tuning and Operation Support to Microsoft Cluster.
• Migration as well as In-Place upgrade of Servers from Windows 2008 to 2012R2 and 2016.
• Apply Security patch updates and publish Active Directory Group Policy.
• Responsible for new server provisioning and server virtualization.
• Migrate VMs from 6.0 to 6.7, storage motion, vMotion, HA, VM Converter and storage.
• Experience in Data Center, Infrastructure, Maintenance and Application and customer support.
• Support IBM and Cisco UCS Blades & Enclosure, L2 & L3 level technical support, 24x7 basis

Sr. Server Administrator

Confidential

Responsibilities:

• Windows administration, Consolidation and Virtualization.
• Trouble shooting, identify problems and provide solutions
• Installation, integration, performance tuning and preventive maintenance
• Responsible for identifying and resolving system, application, and network connectivity issues
• Build the VM Servers with OS 2008 & 2012 R2, Migration of VMs and upgrade OS & VM tools
• Provide 2 and 3 Tier support for incidents, service requests, change requests tracked through ITSM management Suite
• Optimization of Windows 2003, 2008 and 2012 R2 Servers at Data Center Environment.
• Server migration from Physical to Virtual environment (P2V), V2V and P2P using PlateSpin
• Deploy and troubleshoot issues with SCOM, Splunk Forwarders, Networking and Stealth agents

Infrastructure Analyst

Confidential, NJ

Responsibilities:

• Servers Administration, installation, and configurations, ESX, SAN/NAS storage,
• Clusters at Data Center Environment and Perform Root cause analysis and provide solutions
• Trouble shooting and monitoring of Windows, Linux and ESX. Configure HP Blade servers
• Maintenance of servers with the new Security patches using WSUS, Shavlik and SCCM.
• Maintain the AD, DNS, DFS, GPO and OU, Symantec Endpoint & McAfee AV and SCOM
• Monitor backups on regular intervals and archive using Backup Exec, CommVault and Avamar
• VMWare administration, Server migration using P2V& P2P, vMotion & Storage vMotion
• Upgrade Servers with new Firmware updates. Support incidents, Change Management
• Maintain servers in the data centers environment using Change Process & DR
• Take ownership and provide solutions for level 2 and 3 incidents and update the status
• Perform day to day operations to maintain SLAs, ITIL, SOX, HIPAA, SLA and part of a 24 x 7 team and Team Player

Systems Engineer

Confidential, Fairfax, NJ

Responsibilities:

• Administration, installation, and configurations of Windows 2000 & 2003 Servers
• Installed and Configured DELL & HP Servers with Operating Systems, RAID & related Utilities
• Build the VM Servers with OS and installed related utilities & Migration of VMs servers. Testing & QC, Troubleshooting
• Administration of McAfee, WSUS Servers & push the new update OS patches to Servers in DC
• Administration of SMS 2003 Server, MS Exchange 2007 and Deploy Security Patches
• Racked Servers Updated the Firmware of the Servers and update the Inventory of Data Center
• Testing, Troubleshooting & Provided excellent customer service Tickets

Systems Administrator

Confidential, NJ

Responsibilities:

• Migration of Outlook (MS Exchange 2003 / Client Support) from old domain to new domain
• Resolve issues through level 2 & 3 operating system level using Change Control of the team.
• Install & Configure Network Printers; Upgrade the Systems & Blackberry with new patches
• Attended network Connectivity and trouble tickets issues. Attended Helpdesk calls & Trouble tickets.