OBJECTIVE

• Seeking a network professional position wif a quality organization that can utilize my proven skills in network engineering and system administration.

TECHNICAL SKILLS

OS & Enterprise : AppsPCI DSS, IPSEC, Networking & Security, Microsoft 2003 - 2016 Server, Exchange 2003-2010 & 365, VMWare, ESXi, vSphere, Hyper V, Azure Cloud, CentOS, Rightfax, Veeam, Altaro & Symantec Backup Exec, Symantec Norton Anti-Virus Enterprise, Norton Ghost, QuickBooks, Kaseya, Ticket Soft & Vista Cinema Software, Azure, Microsoft Movere & Migrate

Technologies : ProtocolsVPN, SSH, Telnet, TCP/IP, Active Directory, DNS, DHCP, SQL, Remote Desktop, VNC, VOIP.

Connectivity : HardwareFirewall, Cisco, Meraki, DELL/Sonicwall, LAN/WAN Switches, Wireless, Ethernet, T1/Cable/DSL/Fibre, Windows Mobile devices, Smart devices.

Desktop Technologies: VMware, Windows 2000/XP/Vista/Win7/8/10, OS X 9-10+ Linux, Ubuntu, Adobe, Photoshop, Blue Beam, Microsoft Word, Excel, Access, Power Point, Outlook, Office/Office 365, Virtualization, Symantec Norton AntiVirus, Managed AntiVirus, Peripherals, and Networked Printers/Scanners

PROFESSIONAL EXPERIENCE

ABRS Cloud Migration Support Specialist

Confidential, Dallas, TX

Responsibilities:

• Providing high level support for enterprise cloud migration and network analytics for migration to the Azure cloud infrastructure.
• Provide troubleshooting and support both internally and externally not limited to creating new solutions and creating documentation for product deliverable solutions.
• Investigating deeply complex enterprise environments to find solutions to allow Microsoft analytic applications to succeed in complete comprehensive network analyzation.
• Systems and Network Administration & PCI DSS Compliance for CRO Corporate Campus & over 70 store locations.
• Maintained the IT infrastructure, network & security for all sites reporting direct to the VP of Technology.
• Meet strict annual, semiannual and quarterly PCI DSS security audit deadlines through out the year.
• Management and verified all enterprise systems backups & off site replications.
• Provide network level and troubleshooting support for escalation’s from the store POS Support Team.
• General IT management from all corporate end users & other down to the stores.

IT Systems Administrator

Confidential, Dallas, TX

Responsibilities:

• Maintained the general network & IT infrastructure for all locations reporting directly to the CTO.
• Created & maintained all company documentation for IT infrastructure.
• Ran and verified all enterprise systems backups for all locations.
• Was 100% responsible for 24/7 on call support for the entire company.
• Completed many system conversions & IT infrastructure upgrades including but not limited to migrating to a virtualized or cloud environment, VOIP system conversions, POS conversion form Vista cinema software from TicketSoft.
• Performed regular maintenance & updates on all company hardware.
• Installed new firewalls, switches and access points across all sites.
• Assisted in the development, design and fabrication of custom technical hardware related to the Cinema/Movie industry like movie ticket kiosks, custom digital movie poster media & signage.
• Maintained all digital marketing content on a variety of devices and systems on multiple networks.

Confidential

System Engineer

Responsibilities:

• Responsible for Tier III escalations from Tiers I & II and providing server support to the Sys. Admin’s.
• Regular monitoring and maintenance of all clients internal hardware.
• Installing and configuring workstations and servers.
• Administered and supported enterprise level anti-virus and business solution software for end users.
• Maintained backup of servers both on site and off site and disaster recovery & provide restorations.
• Continually provide up to date documentation of systems, software licenses and maintenance procedures.
• Systems Administration & maintenance of Exchange and 365 systems.
• Regular maintenance and management to the virtualized cloud via vSphere & Hyper V.
• Regular on site visits & wellness checks wif clients.
• Weekly maintenance on server alerts and server cleanups.

ArchitelSystem Engineer

Confidential, TX

Responsibilities:

• Preformed all general MSP NOC monitoring & maintenance for over 80 companies, in various fields.
• Monitored and maintained switches, WAPs, and any additional network hardware on site and in the field.
• Roll out updates on servers and user workstations.
• Installed and configured Servers & other related hardware.
• Administered and supported enterprise level anti-virus and business solution software for end users.
• Maintained backup of servers both on site and off site disaster recovery.
• Provided support to the NOC (Network Operations Center), client on site service and field service.
• Maintained documentation of systems, software licenses and maintenance procedures.
• Working wif SQL environments on the implementing and installation of enterprise level applications.
• Provided support for all clients and staff as needed, as well as after hours on call.
• Regular maintenance and management to the cloud via Hyper-V & vSphere.
• Supported XenDesktop & XenApp clients in a data center environment.

InsuranceSystem Administrator

Confidential, TX

Responsibilities:

• Maintained Active Directory administration over domain user accounts, mailboxes, security policies.
• Monitored and maintained Cisco switches, WAPs, and any additional network hardware.
• Troubleshot Windows Server 2003/2008, AD, network servers, PC hardware, and peripheral devices.
• Installed and configured Windows Server 2008, Windows XP/Vista/Win7, Microsoft Office 2003/2007/2010, client and network applications for users.
• Administered and supported enterprise level anti-virus and business solution software.
• Safeguard and maintained backup of all servers both on and off site.
• Trained employees in the proper use of all communications equipment and office software.
• Configured employee phones and office peripherals for access to file, print, and email servers as needed.
• Maintained reports and written documentation of all systems, software licenses and procedures.
• Provided IT support for all offices and staff as needed, including afterhours on call.
• Performed creation, deletion and administration of domain user accounts, user profiles, and email.
• Assisted wif Cisco switches and voice gateway configuration, as well as ensuring that LAN/WAN was monitored and maintained.
• Troubleshot Windows 2003 domain, AD, network servers, PC hardware, and peripheral devices.
• Installed and configured Windows XP, Microsoft Office 2000/XP, client and network applications.
• Assisted wif VM creation and Template roll out for developers as requested.