TECHNICAL SKILLS

• Experience in large multi-domain, multi-forest Active Directory environments with over 50,000 users.
• Installing configuring and maintaining VMware VSphere, vCenter server, ESXi server, Designing network configuration, Migrating Virtual Machines, vMotion, Storage vMotion, Fault Tolerance, Data Protection, Managing virtual machines, Access control, Resource pools, Monitoring virtual machine performance, alarms, Configuring and managing High Availability, vSphere distributed resource scheduler DRS , Configure and manage virtual storage, VSA Cluster configuration, Load-Balancing, Back up, Access and authentication control, Integrating ESXi with Active Directory AD , vShield to secure the virtual data center, Resource management and monitoring, Scheduling changes to resource settings, Cluster resource allocation, Configuring vCenter update Manager.
• Excellent troubleshooting and System Administration skills of VMware products and tools.
• Administration of VMware ESXi and Virtual Center 4.1, 5.0, 5.1, 5.5
• OS / Patch Release management and maintain configuration of Central ESX OS image.
• Experience in performance tuning of VMware servers and Virtual sessions and management of servers resources between virtual machines.
• Providing L3 support of Active Directory performance, authentication, and replication issues.
• Understanding of Active Directory disaster recovery processes.
• Creating, modifying, and apply Group Policy Objects AGPM, GPMC .
• Implementing low level delegation of access within Active Directory.
• Assisting application support teams in implementing and troubleshooting Active
• Directory integration and access issues.
• Understanding of Active Directory security audit data points and best practices for
• security settings.
• Analyzing and resolving problems related to access control, user administration, and
• operating level system security.
• Creating and modifying scripts written in PowerShell and/or VBScript.
• Expert level of expertise in Active Directory 2008 R2 and 2012 R2 .
• Expertise in PowerShell and VBScript.
• Thorough knowledge of Wintel / Windows server platforms 2000/2003/2008/2012 in a large scale enterprise environment.
• Troubleshooting Active Directory performance, authentication, and replication issues.
• Installing, configuring and trouble shooting of web server IIS .
• Planning, designing, Installing, Configuring and troubleshooting of Terminal Servers, Print and file servers.
• Creation of Group Policy and applying into users, groups and computers and testing the effectiveness of the applied policies.
• Migration of 2003 AD, DNS, DHC servers to 2008R2 and 2012R2.
• Performed physical to virtual P2V migrations
• Physical and Virtual server builds.
• Installing configuration support and maintenance of DFS, Windows deployment Service, RIS, VPN.
• Through knowledge of patching tool like IBM Tivoli End Point manager Bigfix , WSUS server, Batchpatch.
• Installing and configuration of NAP, Windows software updates service WSUS .
• Administration of web servers, FTP sites.
• Datacenter management and virtualization.
• Creation and maintenance of Active directory users, groups, OU and effective access management by using best practices of security permissions.
• Extensive knowledge of setting up of Microsoft Failover clusters and Network Load balance clusters.
• Experienced with x86 / x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, HP Blade server, IBM BladeCenter, IBM System X servers, desktop, laptop and other peripherals.
• Management of SAN iSCSI, EMC, Netapp.
• Worked extensively in UCS-B, UCS-C and Nexus 1000.
• Administration of vRanger, Double take
• Configuration of RAID, NIC teaming and link aggregation.
• SCCM 2007, 2012 and SCOM 2007, 2013.
• Designing, Implementation and Administration of VMWare ESXi 5.5, 5.1, 5.0, 4.0 and ESX versions.
• Migration of 4.1 Vcenter servers to 5.1 and 5.5.
• Migration and up-gradation of 4.1 ESXi servers to 5.1 and 5.5.
• Good knowledge of SQL server and SQL queries.
• Physical to virtual conversion P2V and virtual to physical conversion V2P using Platespin, Vconverter.
• Back up and Restoration using HP Data protector and Microsoft backup.
• Automation server administration tasks using VB script, Windows power shell.
• Good understanding about TCP/IP and OSI networking models.
• Configuration of Routing Protocols like RIP, EIGRP, OSPF, IGRP, IS-IS, BGP and Static Routing Protocol , Frame Relay, PPP, HDLC ect.
• Assembling Cabling of Wan, LAN and Point-to-Point links using SM fiber, MM fiber and various cat categories.
• IP Addressing Subnetting, VLSM, Summarization, CIDR WCM .
• Setting up of infrastructure mode wireless LAN and Ad-Hoc mode network using Wireless network adapters and Wireless access points.
• Handling of Incidents, Changes, Problems and doing root cause analysis RCA of the same.
• Good experience on various ticketing tools like BMC Remedy, Maximo, HPSM, Kayako, CA ect.
• Though knowledge of MIS related to IT infrastructure.
• Experienced in Regulatory environment, FDA compliance.
• Design of process improvement for ongoing support, operationalization of implemented solutions, and transition of ongoing tasks to support staff.
• Good knowledge of ITIL IT service management .

PROFFSSIONAL EXPERIENCE

Confidential

System Engineer

• Provided highly effective technical and organizational expertise to ensure a high level of system operations meeting / exceeding corporate and client expectations. Managed VMware ESXi 4.0, 5.0. 5.1, 5.5 servers, Windows 2000, 2003, 2008, 2012R2 servers. Served on a 24/7 basis within a fast-paced environment, and supported offices on a global basis. Also manage Microsoft Cluster, FTP servers, AD/DNS, wireless access points and load balancers.
• Installing configuring and maintaining VMware VSphere, vCenter server, ESXi server, Designing network configuration, Migrating Virtual Machines, vMotion, Storage vMotion, Fault Tolerance, Data Protection, Managing virtual machines, Access control, Resource pools, Monitoring virtual machine performance, alarms, Configuring and managing High Availability, vSphere distributed resource scheduler DRS , Configure and manage virtual storage, VSA Cluster configuration, Load-Balancing, Back up, Access and authentication control, Integrating ESXi with Active Directory AD , vShield to secure the virtual data center, Resource management and monitoring, Scheduling changes to resource settings, Cluster resource allocation, Configuring vCenter update Manager.
• Setting up and management of large virtualized environment of VMware vSphere 5.5, 5.1
• Troubleshooting issues related to VMware ESXi 5.5, 5.1, 5.0, 4.1, 4.0
• Capacity planning and management.
• Taking care of large multi-domain, multi-forest Active Directory environments with over 55,000 users.
• Responsible for implementation of recommended AD changes to improve security, system availability and long term stability.
• Providing L3 support of Active Directory performance, authentication, replication and other Windows server 2003, 2008R2 and 2012R2 issues.
• Active Directory disaster recovery and implementing security best practices.
• Creating, modifying, and apply Group Policy Objects AGPM, GPMC .
• Implementing low level delegation of access within Active Directory.
• Assisting application support teams in implementing and troubleshooting Active
• Directory integration and access issues.
• Implementing Active Directory security audit data points and best practices for
• security settings.
• Analyzing and resolving problems related to access control, user administration, and
• operating level system security.
• Creating and modifying scripts written in PowerShell and/or VBScript.
• Migration of DNS, DHCP and maintaining the same.
• Ensure incident and change management processes are followed and impacted teams are communicated with appropriately.
• Responsible for further design of process improvement for ongoing support, operationalization of implemented solutions, and transition of ongoing tasks to support staff.
• Ensure incident and change management processes are followed and impacted teams are communicated with appropriately.
• Responsible for further design of process improvement for ongoing support, operationalization of implemented solutions, and transition of ongoing tasks.
• Administration of VMware products and tools on the enterprise.
• Installing configuring and setting up of Wintel / Windows 2008 and 2012R2 servers.
• Troubleshooting Active Directory performance, authentication, and replication issues.
• Creating, modifying, and apply Group Policy Objects GPMC .
• Performed physical to virtual P2V migrations
• Physical and Virtual server builds.
• Management of Windows server platforms 2000/2003/2008/2012 in a large scale enterprise environment and large datacenter environment.
• Monthly Patching of the servers using WSUS.
• OS / Patch Release management and maintain configuration of Central Windows / ESXi OS image.
• Change, incident and problem management.

Confidential

System Engineer

• Installation, Configuration, Implementation and maintenance of VMware vSphere 5.0 and 5.1.
• Planning and configuring ESXi clusters, and setting up of HA and DRS for the critical production servers in large virtual environment.
• Migration of 4.1 Vcenter servers to 5.1 and 5.5.
• Migration and up-gradation of 4.1 ESXi server to 5.1 and 5.5.
• Responsible for large multi-domain, multi-forest Active Directory environments with over 3100 domain controller spread across the globe.
• Providing L3 support of Active Directory performance, authentication, replication and other Windows server 2003, 2008R2 and 2012R2 issues.
• Responsible for implementation of recommended AD changes to improve security, system availability and long term stability.
• Active Directory disaster recovery and implementing security best practices.
• Creating, modifying, and apply Group Policy Objects AGPM, GPMC .
• Implementing low level delegation of access within Active Directory.
• Assisting application support teams in implementing and troubleshooting Active
• Directory integration and access issues.
• Implementing Active Directory security audit data points and best practices for
• security settings.
• Analyzing and resolving problems related to access control, user administration, and
• operating level system security.
• Managing large multi-domain, multi-forest Active Directory environments with over 45,000 users spread across the globe.
• Troubleshooting Active Directory performance, authentication, and replication issues.
• Troubleshooting and Managing entire wintel infrastructure of the enterprise.
• Creating, modifying, apply Group Policy Objects GPMC and managing the same.
• Assisting application support teams in implementing and troubleshooting issue relating to Active directory.
• Building VMware ESXi, physical and VM servers under tight SLA's.
• Trouble shooting of Blackberry issues and management of blackberry servers.
• Datacenter management and virtualization.
• Design, Install and configure Windows 2000, 2003, 2008 and 2012 servers.
• Implemented multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructure services, Trust relationships setup, dcpromo and decommission of AD.
• Migration of 2003 AD, DNS, DHC servers to 2008R2 and 2012.
• Updates, patching and software installations via group policies GPO .
• Installing, Configuring and troubleshooting of IIS, Terminal Service, Print and file servers.
• Configuring and troubleshooting of Microsoft clusters both failover and load balance clusters .

• Planned and implemented the patching process and procedure for hundreds of Windows serves spread across different time zones using IBM Tivoli End Point manager Bigfix .
• Inventory management, software distribution, OS deployment using TEM Bigfix .
• Securing the distributed environments and helps organization to comply with regulatory standards on security using TEM Bigfix .
• Configured and managed SAN storage area networks and DAS direct-attached storage volumes using Fiber-Channel, SCSI and Windows Storage server iSCSI connections.
• Built MS SQL server 2005-2008 database servers in single server and failover cluster configurations for various enterprise application needs.
• Power shell automation for creation of virtual servers to vhosts.
• Wrote Microsoft Windows PowerShell and VB Scripts to automate Windows server administration tasks.
• Implemented proactive system health monitoring.
• Implementation of changes on production servers in large environment including Migration, Enhancements, Up-gradation, and Code releases.
• Assist in troubleshooting production issues with members of other teams within I.T.
• Setting up scheduled full back up of servers using HP data protector.
• Troubleshoot server hardware issues HP Dell and work with service providers to facilitate replacement / repairs.
• Configuring and maintaining the UCS-B, UCS-C and Nexus 1000.
• Firmware up-gradation and printer packing.
• Problem management and doing Root cause analysis.
• Providing on call support for the critical issues on rotation basis.
• Have contributed significantly to resolve the performance issue of the critical web server by setting up the NLB Active/Active cluster.
• Streamlined the patching process of servers which is spread across the globe and save time and reduced the cost significantly.
• Enhance the performance of the SQL DB and IIS servers by resolving the memory leakage and network connectivity issue.
• Contributed significantly in the planning and provisioning of sever consolidation.

Confidential

System Engineer

Utilized both technical competencies and world-class support abilities that met management expectations and facilitated growth to positions of greater responsibility and scope. Collaborated with teams and worked autonomously to quickly identify issues and formulate appropriate solutions. Monitored all facets of ongoing projects to meet deadlines and quality objectives. Design and implement highly available HA and disaster recovery DR solutions.

• Installing configuring and maintaining VMware VSphere, vCenter server, ESXi server, Designing network configuration, Migrating Virtual Machines, vMotion, Storage vMotion, Fault Tolerance, Data Protection, Managing virtual machines, Access control, Resource pools, Monitoring virtual machine performance, alarms, Configuring and managing High Availability, vSphere distributed resource scheduler DRS , Configure and manage virtual storage, VSA Cluster configuration, Load-Balancing, Back up, Access and authentication control, Integrating ESXi with Active Directory AD , vShield to secure the virtual data center, Resource management and monitoring, Scheduling changes to resource settings, Cluster resource allocation, Configuring vCenter update Manager.
• Migration and up-gradation of 4.1 ESXi servers to 5.X versions.
• Ongoing support and administration of VMware products and tools including ESXi 4.0, 4.1.

• Planning, Designing and Implementation of Wintel / Windows 2000, 2003, 2008 and 2012 servers across the globe of large multinational corporations.
• Troubleshooting Active Directory performance, authentication, and replication issues.
• Creating, modifying, and apply Group Policy Objects GPMC .
• Implementing low level delegation of access within Active Directory.
• Assisting application support teams in implementing and troubleshooting Active
• Designing and Implementation of large and complex VMware infrastructure on Enterprise level.
• Installing, Configuring and maintaining of ADDS Active Directory Domain Service . DNS, DHCP, IIS, Terminal Service, Print and file servers.
• Migration of 2003 AD, DNS, DHC servers to 2008R2 and 2012.
• Build servers for production and test environments following strict build procedures.
• Data center management and Server consolidation.
• End to End patching of hundreds of servers spread across different time zone using WSUS.
• Inventory management, software distribution, OS deployment using SCCM.
• Securing the distributed environments and helps organization to comply with regulatory standards on security.

• Managing and monitoring of servers using SCCM and SCOM.
• Setting up and troubleshooting Microsoft failover cluster and NLB cluster for the mission critical application servers. And configuring RAID 5 and Mirrored volume for DCs and other critical servers.
• Decommissioning of Physical and Virtual servers as per the norms.
• Local Admin and ILO password change and management of servers.
• Raising the change and implementing the same within the change window.
• Resolving the Incident raised by the operation team with in the SLA time.
• Administration, Implementation and troubleshooting of VMware ESXi 5.1. 5.0, 4.1 and ESX versions of VMware.
• Planning and configuring ESXi clusters, and setting up of HA and DRS for the critical production servers in large virtual environment.

• Building VMware ESXi, physical and VM servers under tight SLA's.
• Migration of user profile from thin client to Vista.
• Troubleshoot server hardware issues HP IBM servers and work with service providers to facilitate replacement / repairs.
• Trouble shooting of Blackberry issues and management of blackberry servers.
• Migration of large numbers of Active directory accounts from site to site.
• Pre migration validation and audit fixation in SQL DB.
• Post migration issue fixations in Active directory.
• Automation of routine System Administration tasks using VB Script and Microsoft Windows power shell script.
• Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
• Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the the implementation of the approved course of action.
• Deployed Unified Computing System UCS Blade chassis with 8 blades each to support the Network Tools Infrastructure and VMware Infrastructure.
• Configuring and maintaining UCS-B, UCS-C, and/or Nexus 1000.
• Installing of various utilities Firmware up-gradation, printer packing and monitoring of servers.
• Providing on call support for the critical issues.
• Train the offshore support team and brought them in to the production support.
• Participating in the meetings with the various business unit heads gathering there requirements and planning for the delivery accordingly.

Confidential

System Engineer

Consistently delivered strong outcomes and provides a superior level of customer service in fast-paced enterprise environments.

• Planning, designing and implementing Windows and VMware infrastructure.
• Troubleshooting and System Administration of VMware products and tools.
• Troubleshooting Active Directory performance, authentication, and replication issues.
• Effective provisioning, installation/configuration, operation, and maintenance of Windows Serves, VMware servers, systems hardware and software and related infrastructure.
• Implementing and Administration of Windows 2008, 2003 and 2000 servers.
• Implementation and up gradation of VMware infrastructure.
• Providing level 3 support for entire Windows and VMware infrastructure.
• Created, managed, and maintained virtual server infrastructure utilized VMware to build networking server lab environment that streamlined server OS / application deployments, increased system uptime, and improved reliability.
• Worked closely with storage and networking teams to ensure SAN and networking infrastructure met virtual infrastructure specifications.

Responsible for support for all server related issues.

• Participated in complete system builds, upgrades, migrations, code deployments and patch management.

• Data Center Management, Capacity planning and management.

Administered change management related to server upgrades and software installation.

Prepared and maintained documentation of technologies, standards and procedures.

• Creation and maintenance of Active directory users, groups, OU and effective access management by using best practices of security permissions
• Maintaining and troubleshooting web servers
• Monitoring server health and resolving issues related to hardware of HP, IBM, Dell server and the backup tape library
• End to End patching of MS servers.

Confidential

System Engineer

• Setting up and Administration of Windows 2000 Servers, 2K3 Servers.
• Installing and configuring ESX, ESXi hosts.
• Building and maintaining VMware Virtual Machines.
• L3 support of production issues and resolving the same with in the SLA time frame.
• Raising and implementing changes as per the change management process.

Creation and maintenance of Active directory users, groups, OU and delegating assess to concern department administrator.

Configuring and troubleshooting issues related to network printers

Remote server/system administration.

Maintaining and troubleshooting web servers.

• Monitoring server health and resolving issues related to hardware of HP, IBM, Dell server by working with vendors.
• Patch management of servers..
• Generating various reports from AD and sending it to various management teams for auditing purpose.
• Experienced in Regulatory environment, FDA compliance.

Confidential

System Administrator

• Administration of Windows 2000 and 2003 Servers.
• Configured DNS, DHCP etc.

Responsible for deploying, managing, and maintaining HP Proliant BL-series C-class blade servers and DL-series servers.

Configured HP Blade DL460 using the ILO Onboard Administrator and HP Insight Manager.

Configuring and maintaining of Routers, Switches, storage mediums, PCs and other components.

• Maintaining full IT infrastructure of various companies as a part of AMC contract.
• Installing various software utilities on servers and workstations.
• Database administration of SQL servers.
• First level trouble shooting of the IT infrastructure devices.