SUMMARY:

25+ years of computer networking experience in varied environments and across many operating system platforms. Subject matter expert in computer network environment including servicing user stations, both laptop and desktop, servicing and managing servers, both physical stand alone and virtual in VMWare, to include Domain controllers, Active Directory, user accounts, Microsoft Exchange and user email accounts, DHCP servers, DNS servers, print servers, web hosting servers, VPN servers, backup servers and data storage servers, configuring and managing routers, firewalls, switches, wireless routers and access points and associated wiring and cabling.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Engineer

Responsibilities:

• Assist Confidential personnel with design, implementation, troubleshooting and repair of the Confidential network with regards to Active Directory and Group Policy Management running in a Windows Server 2012 environment.
• Assist Confidential personnel administer Core Servers, both physical and virtual (VMWare), associated with Active Directory, DNS and DHCP.

Confidential

Sr. Network Engineer

Responsibilities:

• Assist Confidential personnel with design, implementation, troubleshooting and repair of the Confidential network with regards to Active Directory and Group Policy Management running in a Windows Server 2012 environment.
• Assist Confidential personnel administer Core Servers, both physical and virtual (VMWare), associated with Active Directory, DNS and DHCP.

Confidential

Sr. Network Engineer

Responsibilities:

• Assisted Confidential personnel maintain Solar Winds Orion NPM and Microsoft System Center Operations Manager software tools used for network monitoring, device up/down status and general health.
• Ensured assets present on the network were present in the tools.
• Ensured the required services were running on the assets,
• Ensured the polling devices were communicating over the network to the assets and to troubleshoot and correct deficiencies as necessary if there were any issues with any communications.

Confidential

Senior System Administrator

Responsibilities:

• Manage the deployment of VMWare virtual suite, the building of RHEL 5 servers, the installation of OWF components and the performing of engineering testing.
• Ensure compliance with DISA STiGs, DHS and Coast Guard network security requirements.

Confidential

Subject Matter Expert

Responsibilities:

• Assisted Confidential personnel in maintaining and updating Confidential Active Directory environment in Microsoft Server 2008/2008R2.
• Acted as Subject Matter Expert (SME) in Microsoft Operating Systems features and roles including Active Directory, Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Group Policy Management and Flexible Single Master Operator (FSMO) roles.

Subject Matter Expert

Confidential

Responsibilities:

• Assisted Confidential personnel with Active Directory administration and Exchange email accounts.
• Supported users in resolving issues related to their AD and Exchange email accounts.
• Assisted Confidential personnel with Core Servers administration, both physical and virtual (VMWare), associated with Active Directory, DNS, DHCP and Microsoft Exchange 2007/2010.

Confidential

Lead Systems Administrator

Responsibilities:

• Managed tasking for a 5 person team for Server, Web and Database administration of servers running in VMWare virtual environment on Windows Server 2008 as Section Lead for Systems section of ACC HQ A7ZG Geobase program.
• Responsible for ensuring system compliance with DoD IA controls for continued ATO certification.
• Utilized eMass and EITDR to ensure system compliance documentation was current and accurate.
• Enabled Program Managers to leverage the Geobase program to obtain the greatest output, which delivered a definable return on investment from the technology.

Confidential

Subject Matter Expert

Responsibilities:

• Assisted Confidential personnel in the Messaging Engineering back shop with maintaining and updating their Microsoft Exchange environment consisting of a mix of Exchange 2007 and 2010.
• Supported Confidential personnel in the Directory Service and Authentication back shop with maintaining and updating their Active Directory environment in Microsoft Server 2008/2008R2.
• Assisted Confidential personnel administer user Active Directory and Exchange email accounts.
• Provided support to users in resolving issues related to their AD and Exchange email accounts.
• Supported Confidential personnel with Core Servers administration, both physical and virtual (VMWare), associated with Active Directory, DNS, DHCP and Microsoft Exchange 2007/2010.

Confidential

Network Engineer

Responsibilities:

• Performed general IT services including desktop support on Windows XP, Vista and Windows 7, Network administration and monitoring.
• Carried out email account management in Exchange 2003.
• Maintained public DNS and MX records.
• Accomplished Active Directory User Account Management in Server 2003 Environment. Managed Printer Server, internal DNS server, DHCP server and performed all server maintenance.
• Responsible for Backup server management using Symantec Backup Exec 12. Performed Asset Management and Inventory Control.

Confidential

Network Engineer/IT Department Manager

Responsibilities:

• Managed three employees including a System Administrator and Desktop Support Technicians.
• Designed and implemented the company Active Directory network running on Windows Server 2003.
• Established DHCP server scope.
• Established internal DNS server, printer server, Exchange 2003 server and VPN server using Microsoft RAS and VPN client.
• Installed and configured several servers including data storage and web hosting servers. Maintained software licensing, performed asset management and determined department budgeting needs.

Confidential

Desktop Support Technician

Responsibilities:

• Provided Tier II Desktop support to desktop and laptop computer users in an AD Domain running Windows 2K and XP operating systems.
• Provided technical support for hardware and software issues to 500+ users and met an 8 hour service level objective over 90% of the time.
• Ensured computers were compliant with corporate security mandates verifying virus protection software, local firewall software and encryption protocols were installed and running.
• Remedied CERT list hits on computers in assigned building when required.

Confidential

Electronic/Field Service Technician

Responsibilities:

• Held various technical positions in the Two - Way radio communication field.
• Sustained radio communication systems from various manufacturers including Motorola, General Electric/Ericson, and Kenwood.
• Maintained 911 Call Center/Dispatch Centers for multiple municipalities in South East and Central Virginia such as City of Chesapeake, Isle of Wight County and Richmond Capital Region.
• Serviced mobile radio and fixed base station/repeaters using software based tools and maintaining workstation and server computer systems supporting the Call/dispatch Centers and radio systems across multiple OS’s including Windows NT 4, Windows 2000, Windows XP, and HP Unix.