Systems Engineer Resume Profile

Summary

Objective To utilize my storage and Commvault skills to provide the highest level of customer service in a Pre Post sales environment.

Experience

Confidential

Commvault Resident System Engineer RSE

As a Commvault RSE I am assigned to a Commvault customer for 2 weeks to 6 months. While at the customer site I will review the Commvault infrastructure and make recommendations on how to improve backup performance. I will also assist the customer with installing additional Commvault features, and upgrades.

Confidential

Backup and Storage Administrator

Monitor and manage Prosys storage infrastructure, and Commvault environment
Manage 7 arrays and the fibre infrastructure
Manage and monitor the Commvault backup environment
Monitor the arrays with embedded array monitoring tools
Assist with adding servers to the Commvault environment
Monitoring backups and restores

Confidential

HP StorageWorks Consultant

Provide technical expertise in the design and installation of HP storage infrastructure. As a consultant for HP Professional Service I offer guidance on managing and maintaining the customer's storage environment. My experience includes, but is not limited to, the following HP products:
Installing HP StorageWorks EVA Array's, P4000 arrays, MSL tape drives,
D2D devices, and HP supported san switches
Software experience includes Business Copy, Data Protector, Command
View
Deliver VMware Capacity Planner and storage assessments

Confidential

HP StorageWorks Consultant

I provided technical expertise in the design, and installation of HP storage infrastructure. As a consultant for HP professional service I offered guidance on managing and maintaining the customer's storage environment. My experience included following HP products:
Installed HP StorageWorks EVA Array's, MSL tape drives, and HP
supported san switches software
Software experience includes Business Copy, Data Protector, Command
View

Confidential

Senior Systems Engineer

Installed HP StorageWorks hardware and software
Provided pre-sales support to Carotek Sales representatives
Designed and presented system configurations to Carotek customers
Supported and maintained Carotek's demo center

Confidential

Compaq StorageWorks System Engineer

Trained and supported resellers on Compaq SAN and NAS equipment
Installed equipment and gave demo presentations at reseller and customer
sites
Designed and quoted SAN solutions
Supported direct sales force

Confidential

Compaq Product Manager

Created and implemented programs to drive sales
Directed technical team on timely and accurate quotes
Developed training and certification plans for technical team
Project coordinator for Certified Integration Program
Provided technical information and support to integration team
Provided level II technical support to technical team
Managed Co-op budget of 1.2 million dollars

Confidential

SE Engineer

Provided timely and accurate quotes for sales team.
Trained sales team and resellers on Enterprise Storage and Servers.

Confidential

System Support Engineer

Provided remote support to Digital field service and customers

Confidential

Field Service Engineer

Provided onsite repair of Digital's peripheral product line and entry

level micro computers

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