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Systems Administrator/facility Manager Resume

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OBJECTIVE:

To obtain a position that will engage my education and experience as it relates to project and performance management, technical support, implementation and integration.

SUMMARY:

Ideal candidate for a position that requires an aggressive self starter with superior communication skills, hands on leadership and sound organizational skills. Possess proven ability to lead personnel in the successful completion of projects utilizing initiative and judgment to expedite work. Interact well with people in a team environment. Routinely work with multi - agency personnel to achieve goals. Extensive experience in business process engineering, computer network design, and systems administration, with over 12 years’ experience working in administration of a Windows Server 2003/2008 Enterprise platform environment.

PROFESSIONAL EXPERIENCE:

Systems Administrator/Facility Manager

Confidential

Responsibilities:

  • Responsible for ensuring all IT related infrastructure and support systems are implemented in 42 separate buildings on the 1400-acre campus.
  • Coordinate with network and systems administrators in order to determine cooling, heating, electrical, telecommunication, fire alarm and building management systems are in place and functional.
  • Solicit contracts from outside vendors for HVAC and telecommunications circuits, write statement of work for all IT related construction items.
  • Coordinate various trades to ensure all tasks are completed in a timely fashion.
  • Provide weekly and quarterly report on progress and deficiencies related to construction progress.

Systems Administrator

Confidential

Responsibilities:

  • Provide support to 56 FBI Field Offices (FO) and 42 Resident Agency’s (RA’s).
  • Support includes Windows XP and Windows 7 workstations, Server 2000, Server 2003 and Server 2008 R2 Enterprise.
  • Support WSUS used to push updates and service packs to FO and RA’s.
  • Maintain and update McAfee EPO Server used to push antivirus updates to FO & RA’s.
  • Accomplishments include creation of new domain to support field offices, maintain inventory to support field offices, created 3 end user manuals for use by field and local staff.

Lab Manager

Confidential

Responsibilities:

  • Responsibilities include system administration, procuring hardware and software for development lab area.
  • Manage server capacity and configurations.
  • Manage hardware and software configurations and updates.
  • Coordinating testing among sub teams (who tests what and when); if tests require server or client computer configuration changes, the changes need to be scheduled and communicated to the other lab users.
  • Developing and monitoring the change control process; the change control process defines who is allowed to make changes to the lab environment.
  • Maintain lab documentation (such as lab descriptions, diagrams, and processes).
  • Establish physical security.
  • Ensure no unauthorized use of lab equipment and manages lab access with keys or electronic locks.
  • Establish an inventory control system.
  • Establish a lab budget for support costs.
  • Label hardware, including cabling.
  • Resolve environmental problems.
  • Implement a preventative maintenance program for equipment.
  • Establish an approval process for removing any equipment (borrowing, for example).
  • Establish and perform periodic server backups.
  • Ensure the lab is kept clean and orderly.

Sr. Process Engineer

Confidential

Responsibilities:

  • Write specifications that will meet the business needs and legal requirements, and comply with applicable standards.
  • Build and manage implementation plans for projects.
  • Respond to questions from clients and analyze what-if scenarios.
  • Review technical and design documentation, write technical and design documents.
  • Provide Change Management procedures and standards. Define and implement Environment Security (Hardware, Software, OS level, etc.).
  • Mentor team members.
  • Collaborate with IT infrastructure specialists to leverage infrastructure capabilities and expertise in optimizing designs and applications.
  • Provide technical ability screening for new team members.
  • Create test and quality assurance plans. Manage change requests and problem reports.
  • Manage data center operations (HVAC, power, fire suppression, and access/egress).

System Administrator

Confidential

Responsibilities:

  • Additional responsibilities and tasks include configuration of operating system settings on servers and workstations to provide the highest level of availability and performance within published security standards, by ensuring that all workstations and servers on the post network are current on patches and security settings, by monitoring resource performance on a regular basis and by rigorously ensuring that all data backups are current, complete and usable. Test newly released security patches released to ensure they do not adversely impact the functionality of the applications.
  • Use and configuration of relevant applications, including FilesX, BackUp Exec and SQL Server as required at post.
  • Working at Camp Victory in Baghdad, Iraq my duties and responsibilities include the design, development, testing and evaluation of networks or network infrastructure and knowledge of IA policies, controls and regulations. Other duties include routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; and cable infrastructure installation and maintenance.
  • Manage daily operations of the data center including execution of disaster recovery procedures, server maintenance, and data replication. Implement the plans developed by the Enterprise Operations Disaster Recovery Engineer, and address the entire range of disaster recovery services as required by the systems in the data center.
  • Provide Tier 3 level support to the organizations supported by the data center for all disaster recovery related issues. Implement Contingency of Operations Plans (COOP) ensuring the C2 functions of the USF-I staff.
  • Advise other engineers in technologies and techniques needed to protect their critical data.
  • Participate in solution implementation for new systems and deployment of data center-level system modifications.
  • Track current status of critical backup systems, backup servers, Storage Area Networks (SANS), media management, and data replication.

Facility Manager

Confidential

Responsibilities:

  • Oversee day-to-day operations of the Independent Verification and Validation (IV&V) facility to ensure system availability of database servers, 100 application servers, and 12 VMware servers in a Windows environment.
  • Supervise a System Engineering team with backgrounds and expertise in network administration, VMware administration, EMC SAN administration, and SQL Server administration.
  • Manage employee workloads and tasks to support daily operations.
  • In charge of research, analysis, planning, installation, and configuration management for all lab systems.
  • Most recently this involved procuring and implementing VMware technologies to transition to a virtual server environment.
  • Responsible for all aspects of the IV&V facility infrastructure, including the availability of networks, phones, electricity, and climate control systems, as well as ensuring compliance with all aspects of physical and system security in accordance with Diplomatic Security procedures.

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