It Manager/senior Consultant Resume
Columbia, MD
SUMMARY
- Experienced IT Professional wif over 25 years of hands - on industry experience, a proven track record of successful implementations for numerous corporate and government clients.
- Practiced in the assessment, design, configuration, installation, support, management, and maintenance of networked systems including Microsoft Windows. Cloud experience wif Microsoft Office 365, Azure and Amazon Web Services (AWS).
- Excellent written, communication, customer, solid problem solving and analytical skills. Seeking to leverage leadership expertise as an IT manager.
CORE COMPETENCIES
- Project Management
- Windows Server
- Microsoft Azure
- Amazon Web Services
- Citrix, Microsoft 365
- Virtualization
- Business Continuity Solutions
- Cloud Technologies
- Network Security
- Manage partnerships
- vendors including Microsoft
PROFESSIONAL EXPERIENCE
IT Manager/Senior Consultant
Confidential, Columbia, MD
Responsibilities:
- Direct IT Operations for multiple customers
- Lead teams of Systems Engineers, Network Engineers, Consultants, Developers, and Service desk/Help desk staff at multiple locations
- Manage the technical team of 20 employees
- Supporting over 1000 onsite and remote end users
- People Management skills include recruiting, hiring, training, mentoring, coaching, onboarding, and team building
- Design and configure complete network solutions including integration of the network components, training, and on-going support
- Pre-sales support wif customer meetings and the development of the statement of work, project plan, technical & pricing proposals
- Support customers in solving complex networking issues
- Project Manager providing complete networking solutions for clients
- Oversees maintenance of servers, workstations, and network equipment
- Mitigates security risks and threats
- Implement Outsourced IT & Professional Services offerings
- Performs vendor & contract management
- Improved business efficiency and reduced costs through technologies
- Utilizes Best Practices during deployments of networked systems
- Obtained Facility Clearance (FCL) for the company
- Facility Security Officer (FSO) wif the responsibility of clearing key personnel and new staff
- Liaison wif the KO and COR’s at US Army facilities
- Established GSA IT Schedule 70
- Coordinate wif the company accountants and lawyers
- Runs daily operations dat include HR, finance, budgeting, resource management, and payroll
Senior Partner
Confidential, Columbia, MD
Responsibilities:
- Implemented Cloud & NAS solutions to support AutoCAD
- Developed & presented customer proposals
- Updated network infrastructure
- Procured hardware, software, and cloud services
Enterprise Consultant
Confidential, Washington, DC
Responsibilities:
- Designed, installed, and supported Local Area Networks, specializing in Microsoft Windows Servers & Novell NetWare
- Provided consulting technical support to account executives
- Integrated hardware and software, pilot solutions offered, trouble-shoot, offer support for customers networks and related problems
- Performed large scale Windows workstation deployments
- Designed and taught classes on Applications and Operating Systems
Senior Systems Engineer
Confidential, Baltimore, MD
Responsibilities:
- Installed LAN's (Novell) and Multi-user systems (SCO Xenix)
- Designed and taught classes on Applications and Operating Systems
TECHNICAL SKILLS
CLOUD: Server Technologies (on-premises and cloud), Microsoft (Office 365), Disaster Planning & Recovery, AWS, Azure, SaaS, PaaS, IaaS, Dropbox, Hybrid Cloud, Google Cloud Platform, Two-factor autantication
SOFTWARE: Active Directory, Microsoft Exchange, Microsoft Windows, Windows and Novell Servers, VMware, Network Security, Microsoft Office, Citrix, SharePoint, HP Insight Manager, Python, Apple macOS, TCP/IP, Antivirus
HARDWARE: HPE ProLiant Servers, Dell PowerEdge Servers, Tape Backup (Arcserve & Veritas Backup Exec), Fibre Channel, Storage Area Network (SAN), Switches, Network Attached Storage (NAS), RAID, Mobile Devices (iPhone & Android), Network Printers
