SUMMARY OF QUALIFICATIONS

• Owned and operated small networking company serving several small to mid-size businesses
• 20 years IT experience specializing in technical infrastructure and software
• Broad technical background with Client/Server systems, Windows operating systems, SharePoint, Internet/Intranet systems, Remote Network Access
• Excellent knowledge of Ethernet, TCP/IP, IPX/SPX, NetBeui, RIP, OSPF routing protocols. DNS, WINS, DHCP, VPNs
• Extensive experience implementing systems policies and procedures and documenting network infrastructures
• Knowledge of OS Security, hot fixes, patch management virus management
• Thorough understanding of LAN/WAN topologies, Frame Relay, MPLS, Internet
• Experience with a number of financial institution core processing systems including Fiserv ITI, Fiserv Customer File, and Symitar
• Excellent understanding of project plan development and execution
• Excellent problem solving skills, customer focus, team player,
• Good communication skills -both written and verbal
• Self-motivated and detail oriented individual

EXPERIENCE

Senior Project Lead, Consultant

Confidential

• Hired as IT infrastructure subject matter expert for Metlife's Investment department.
• Provide department lead coordination role for enterprise infrastructure projects
• Represent department needs in global enterprise project planning
• Facilitate completion of department tasks between the enterprise and application teams
• Heavily utilize my detailed network and infrastructure experience in these roles
• Lead implementation role in Outlook Lync migrations from Lotus Notes to Microsoft O365.
• Provide expertise that often influenced changes to how Outlook was implemented, not just at the department level, but changes that were adopted by the entire enterprise.
• Recognized for my customer perspective and in-depth knowledge
• Acted as test lab manager, validated lab setup, managed application test scheduling, guided test teams through lab processes. Advised application teams on resolutions to testing issues.
• Developed user documentation, created and delivered custom training.

Network Engineer Consultant, Entrepreneur

Confidential

• Provided entire network software solutions for small/medium sized business clients.
• Analyzed and determined client network needs. Designed client networks.
• Installed/integrated a wide range of hardware including servers, routers, switches, and firewalls.
• Installed and setup Active Directory, Exchange, VMWare, Citrix with extensive network security.
• Developed proper network maintenance and support, including software updates, backup/recovery including virtual offsite workstations .
• Developed and delivered custom documentation and client training.
• Supported and monitored client networks after installation.
• Key accomplishment was end-to-end development of a network for several Bank startups.
• Included all hardware, software, and vendor banking application software.
• Additionally, managed system aspects for design of new branch offices.
• Provide entire support of network, systems software and vendor banking applications