SUMMARY

• Technical leader and experienced professional with demonstrated skills in analyzing business requirements, working with service lines, delivery teams and business stakeholders in creating automated solutions and capabilities for our clients and customers.

TECHNICAL SKILLS

RPA: Blue Prism, Automation Anywhere, OCR, Citrix, PDF, API/Web Service, NLP, IQ Bot

Managed services: OS provisioning, orchestration, security and compliance, ITIL, ITSM

Languages: OOP, .NET, C, C++, Java, VB, C#, Python, JavaScript, JSON, XML, SQL, HTML

Databases: MS - SQL, DB2

Platforms: Cloud, Windows, UNIX, Mainframe, VMware, Containers

Methodologies: Agile, Waterfall, DevOps

PROFESSIONAL EXPERIENCE

Confidential

RPA consultant

Responsibilities:

• Working with PwC Talent Exchange program on RPA automation initiative for a banking client.

Confidential

Robotic Process Automation, Architect

Responsibilities:

• Designed and implemented a cognitive intelligent automation solution using RPA, Python, NLP, JSON that enabled consistent and standardized method of creating case narratives for subjects as part of their clinical trials.
• Designed and delivered an automated solution for retrieving 28K audit reports from a Citrix managed system being decommissioned to a scalable AWS S3 storage. Applied surface automation techniques of Blue prism along with OCR.
• Completed technical and process POC on intra - document linking and validation process being used for FDA approvals by regulatory business area.
• Designed an automated solution for publishing group using OCR, Python and XML in finding patterns and validating links in PDF documents within a submission package.
• Designed and implemented an automated process using BIOVIA notebook that prepared and captured results for analysis from a physical robot in the laboratory.

Confidential

Robotic Process Automation, Principal Consultant

Responsibilities:

• Effective contribution on the robotic COE for State Street Corporation (SSC) while working closely with the RPA head, SMEs and stakeholders.
• Identified technical requirements and specifications for deploying scalable and resilient platform architecture involving multiple blue prism application servers, databases and VDIs.
• As part of the governance model worked on process assessment in qualifying new opportunities, managing requirements and setting the automation scope and priorities.
• Designed and implemented a use case in creating securities into Master Security File (MSF) within mainframe used by the downstream Accounting and custody applications within SSC.
• Designed web services solution in closing out security requests within Inquiry Management System (IMS) using Rest APIs.
• Architected, designed and implemented an automated solution for the reconciliation of General Ledger and Risk management systems.
• Ensured Blue Prism development standards and best practices being adopted across offshore and joint venture development teams through code reviews and solution design reviews.
• Setup blue prism security controls using single sign on (SSO) for a role-based access.
• Worked with business analysts, business SMEs and operations in creating Process Design (PDD), Solution Design (SDD), and Operational Impact Design (OID) documents.
• Designed the release and deployment process using ClearCase.
• Analyzed application access requirements, entitlements, and topology for getting robot access.
• During Hyper care period supported process runs remediating any issues and concerns.

Confidential

Robotic Process Automation, Lead Engineer

Responsibilities:

• Actively participated in setting up the Blue prism infrastructure deployment on Confidential SoftLayer cloud environment, defined processes and procedures in defining NA Confidential Blue Prism Automation Service (IBPAS) as a federated North America RPA franchise.
• Leveraged Blue prism development methodology and best practices in creating architectural designs including - solutions design, process definition, object design and operational impact.
• Captured functional, security and process compliance requirements, analyzed complexity and metrics on volume, frequency and SLAs in designing end to end automated solutions - Service Desk (SD), Identity and Access Management (IAM), Backup and Restore (BUR).
• Implemented SOAP based web services solution to integrate with IPsoft’s IPCenter capability on incident reduction providing the needed visibility and control to the Account teams.

Confidential

Program Manager

Responsibilities:

• Led the operational, architectural and design decisions in the deployment of strategic operational six-pack of tools on customer accounts.
• Worked closely with account leadership teams (DPE/PE) on infrastructure assessment, approvals and establishing deployment plans covering the scope of over 300 accounts.
• Partnered with Security and Risk management competency in automating effort on ID revalidation for over 140 high priority SSAE 16 accounts.
• Partnered with Confidential research in developing a portal for security advisories and providing in-depth analysis on security and compliance.

Confidential

Architect

Responsibilities:

• Led the effort on consolidating disparate OS provisioning technologies and processes across US and EMEA in creating OSP (OS provisioning service) for Windows and UNIX.
• Architected, designed and implemented Windows and Solaris OS provisioning process using Jumpstart and Confidential remote deployment manager (RDM).

Confidential

Sr. Software Engineer

Responsibilities:

• Developed a 3-tiered client server object-oriented application using Confidential DB2.
• Developed a compensation system in accordance to HR policies using SQL and ODBC.
• Architected and developed delivery application and its integration with parts ordering system.
• Designed and developed an embedded application utilizing data from sensors and GPS.