System Administrator Resume

SUMMARY

Active DOD TS/SCI Clearance. Extensive Information Technology background obtained during formal and on - the-job training during a 20 year Confidential Information Systems Technician career.
Well-versed in different disciplines. (Cybersecurity, Plans and Programs, Enterprise Architecture, Security, Systems Analysis, Operating Systems, Systems Administration and Customer Support).
Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines

PROFESSIONAL EXPERIENCE

System Administrator

Confidential

Responsibilities:

Provide support for replication of Network File System (NFS) via Distributed Files System w/Replication (DFSR) and storage area network (SAN) and encrypted file storage.
Provide data backup and restoration capabilities for NIPR, SIPR, and JWICS.
Provided O&M support of OMC server and desktop-based software applications.
Develop, implement, manage and maintain VDI for thick/thin/zero clients and server virtualization technologies.
Provided O&M support for Printer infrastructure to include Pharos Secure Print
Conducted system audits for vulnerabilities using Security Technical Implementation Guides (STIGS), ACAS vulnerability scans and DISA SCAP to mitigate findings.

Sr. Supervisor, Plans & Programs

Confidential

Responsibilities:

Managed day-to-day operations of more TEMPthan 20 matrixed civilian and military employees spanning the functional areas of project management, asset management, system/software development, and Information Assurance/cyber security.
Provided market research for any newly identified capability gaps and continued architecture support to legacy Department of Defense systems.
Ensure Information systems were accurately reflected and consistently documented in the yearly base blueprint
Assisted in the development of the future state architecture, which includes infrastructure consolidation, identification and utilization of shared services, and the transitioning of all programs of record.

Section Chief

Confidential

Responsibilities:

Supervised multiple Tier (1-2) IT support functions for two base installations, ensuring the timely, accurate fulfillment and remediation of Information Technology request.
Managed and implemented Windows 10 migration for over 2000+ computers by using System Center Configuration Manager (SCCM), configuring Group Policy Objects (GPOs) and modifying Active Directory (AD).
Managed the customer service help desk that provides timely customer service to over 1600 military, civilian, and local national personnel. Develops and provided specialized training, support and instructions to users and management.
Review threats and vulnerabilities to assess risk, and determine effective measures to minimize such risks. Identifies resources to be protected.

Project Manager

Confidential

Responsibilities:

Provided robust voice, data and secure network solutions to meet local and deployed customer requirements.
Managed the Information Technology component of the base support agreement, created new arrangements for NATO, AFRICOM and EUCOM missions.
Managed the Work Order Management System (WOMS), streamlined over 800 requirements in a timely and accurate manner.
Acted as liaison between the customers, production and quality control personnel to resolve issues in a timely manner.

Senior Client Systems Technician

Confidential

Responsibilities:

Conducted on-site repair/preventive maintenance on personal computers and related peripherals.
Evaluated technical issues solved customer concerns and troubleshot computer problems in an efficient and courteous manner.
Validated technical support requirements and facilitated client user/organization device account creation.
Sustained standard voice, data, video, and cryptographic devices for 215 remote users.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7/10, OS X, Server 2012/2016

Software Programs: MSWord, Excel, PowerPoint, Access, Wireshark, Power Shell, Network Monitor, Adobe, VMware, Veeam, Putty

Hardware: Desktop Build/Maintenance, Server Build/Maintenance, SAN, Cisco VoIP Phones, Cisco Media Gateways, Printers, FAX, DMS MSL 100, Media Converters, AT Hoc, Video Teleconferencing, Voice Recording, Wireless Controllers and access points, Uninterruptible Power Supplies, Multiplexing, Environmental Monitoring

Design/Analysis Tools: Remedy, Work Order Management System (WOMS), CIPS, Exchange E-Mail Server, Cisco Call Manager, SolarWinds, Putty, Visio, Wireshark, Virus Protection, Work Group Administrator, Remote Desktop, Sharepoint.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship