Corporate Trainer Resume Marietta, GA - Hire IT People

SUMMARY

Over five (5) years of progressive customer service experience in Retail Sales, Fabric Care and Human Resources.
Proven ability to work independent tasks and lead large team scale engagements
Proficient in a variety of computer applications coupled with a demonstrated ability to adapt to new systems in the workplace.
Excellent communication skills cultivated with working with senior leadership and managing large projects

TECHNICAL SKILLS

Computer Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook)

Operating Systems: UNIX (RedHat Linux, MAC OS, Oracle Linux), Windows

Application Tools: Bullhorn, PeopleSoft, Visual Paradigm, VMWare Hacking labs

Computer Languages: Java, SQL, Unix Scripting (Bash Shell), Windows Batch Scripting

Professional Certifications: CompTIA Security+

PROFESSIONAL EXPERIENCE

Confidential, Marietta, GA

Corporate Trainer

Responsibilities:

Spearhead a training program for ten entry level employees to support the company’s onboarding process and collaborating with leadership to ensure the program was inclusive and comprehensive of the company’s standards
Led daily team training meetings dat pinpointed pain points in the sales process and developing techniques to overcome these obstacles which increased sales and led the company to be top 10 in the nation
Outperformed set sales quota by 20 - 30% every week by developing relationship with previous clients and understanding their needs

Confidential, Atlanta, GA

AIM Intern

Responsibilities:

Developed SOPs along with the CoA server and backup teams to prepare the Confidential for a potential cybersecurity
Developed material and led weekly conference calls with several senior leadership officials to address their concern surrounding the efficiency of their backup solutions
Developed lists of 500 functional and non-functional web servers the CoA used to support the development of their strategy on fixing these non-functional web servers

Confidential, Marietta, GA

Operation Generalist

Responsibilities:

Coordinated with Bullhorn HR application to develop a tool to accurately track and document 50 candidates onboarding process to be integrated into their existing system dat led to a 67% increase of efficiency of the onboarding process
Developed a workflow process dat proactively tracked any job vacancies and matching eligible employees to the appropriate available candidate
Maintained and updated 50 employee records to document personnel actions and changes in employee status.