Sr. Network Engineer | Cisco Enterprise Network Resume Addison, TX - Hire IT People

SUMMARY

Expertise in design, engineering, deployment and support of enterprise CISCO Unified Collaboration and Unified Contact Center solutions.
Adept at leveraging background in network engineering and architecture to deliver on innovative solutions and support teh end user experience.
Lead collaboration initiatives, provide consulting, and foster successful customer relationships, to achieve business objectives and cost savings.

TECHNICAL SKILLS

Call Manager, SME, Presence, Unity Connection, Gateways, VCS Expressway - MRA, Jabber| WebEx Teams
MS-Teams| Cisco CUBE| ACME Packet SBC | CISCO Unified SIP Proxy | CISCO Contact Center |Prime Assurance
CISCO Routing and Switching | VMWare Technologies | CISCO UCS Hardware (TRC and Spec Based)
Hybrid Enterprise Architecture| Documentation, Sizing, Provisioning, Asset Management

PROFESSIONAL EXPERIENCE

Confidential, Addison, TX

Sr. Network Engineer | Cisco Enterprise Network

Responsibilities:

Deploy and manage Global UC (12.5) clusters rollout wif ILS, CUCM, Unity Connection and IMPresence using UCS platform wif SSO. Design and deploy Global E164 dial-pan wif inter-clustering for regional UC clusters.
Integrate on prem UC clusters wif WebEx Cloud to deploy Unified CM Calling feature in WebEx Teams.
Deployed WebEx Video Mesh Framework globally for better call control and video quality.
Design and deploy Centralized voice solution wif Cisco SBC and IntelePeer SIP circuits in North America.
Deploy Cisco Expressway MRA clusters globally and integrate them wif WebEx Cloud and UC Clusters.
Design of “MS-Teams Direct routing wif Cisco SBC” leveraging redundant, centralized SIP architecture.
Maintain and roll out network devices as ISR, Nexus/Meraki switches, WAP and firewalls.
Contributing team member of Silver Peek SD-WAN global deployment project wif IPSEC tunnels.
Deploy and maintain network connectivity for AWS and Azure cloud solutions globally, to support MS Exchange, DNS, AD, custom applications, and databases.
Design and deploy robust disaster recovery framework (UC) and network monitoring wif SolarWinds.
Lead troubleshooting of complex issues and provide guidance to L2/L3 support teams.
Use of Agile framework and tools such as JIRA, Confluence, Trello, and Asana for successful operations.

Confidential, Richardson, TX

Principal Network Engineer

Responsibilities:

Design and deploy Global Cisco UC 11.6 solution wif Session Manager, and Centralized SIP solution wif Cisco CUBE (ISR/ASR) & ATT IPFlex/TF trunks using E164 dial-plan.
Upgrade Global UC clusters from 9.1 to 11.5 as well as Cisco Contact Center cluster wif diverse complex call flows from 9.1 to 11.0.
Architect Global design and deployment of Jabber - Mobile Remote Access wif Cisco VCS-Expressway.
Deploy vCenter wif Cisco UCS and Spec-based hardware to facilitate UC solution worldwide.
Migrated sites from legacy Avaya/Asterisks to Unified Collaboration platform and legacy PRI to Centralized SIP solution wif Cisco SBC on ASR/ISR platform.
Build and maintain LAB mimicking production UC deployment to test and implement new features & code.
Lead telecom integration of various Verizon business units, e.g., Verizon Business, AOL, Yahoo etc.
Engaged and managed relationship wif vendors - Cisco, VMWare, ATT, Verizon, Verint and Nuance.
Publish Technical “how to” documents for UC/UCCE standard procedures and troubleshooting.
Document Global UC, UCCE and PCCE infrastructure wif detailed design and information wif Visio.
Train and mentor junior team members wif regular brown beg sessions.
Drove enterprise design and implementation of Disaster Recovery for Cisco UC and UCCE solution.

Confidential, Plano, TX

Senior Unified Collaboration Engineer

Responsibilities:

Worked wif account manager to prepare response to RFPs and form bill of material for IP Telephony projects. Created Scope of work and task list for projects including high-level and low-level design docs. Authored documentation and procedures of all projects and assignments.
Installed and configured UC hardware, including MCS, Cisco UCS C/B series servers/chassis, as well as UC, Unity Connection, IM/Presence, UCCX, Voice and Analog Gateways.
Implemented high availability UC features, SRST, AAR, and CUCME SRST and Application redundancy.
Administered troubleshooting of hardware and software platforms and applications.

Confidential, Bloomington, IL

Senior Voice Engineer | Unified Communications

Responsibilities:

Designed solution for State Farm business partner (Agent Offices), adhering to enterprise architecture.
Coordinated proof of concept, testing and product evaluations of technologies (SIP Trunks) in enterprise.
Maintained and coordinated a complex test environment (replicating Production) to build, test, and execute solutions for Cisco UC and UCCE Production systems.
Delivered on evaluation, design, and implementation of ACME SBC wif Enterprise External SIP Trunks and MS Lync wif ACME SBC for ON-NET calling.