PROFESSIONAL ROFILE

• Significantly experienced in network engineering and operation.
• High degree of maturity when handling confidential information and diligent work ethics
• Efficient technical, analytical and problem - solving abilities.
• Strong leadership skills and ability to work effectively independently or as a team player.
• Ability to deliver successful outcomes by troubleshooting challenges and leading complex tasks.
• Capable of working in challenging environments and acts upon constructive criticism appropriately
• Detail oriented and productive in high-pressure circumstances
• Comprehensive understanding for the architectural interconnection between multi-cloud network.
• In depth expertise in Data, Digital video, Ignite CPE devices and Cloud Networking.

TECHNICAL EXPERTISE:

Operating Systems: Cisco IOS, Windows XP, Windows 10, Windows NT, Unix, Juniper

Cloud Network and Virtualization: Hybrid Cloud virtual server, Jump Server, IIS Web server, Bastion HostMYSQL RSD server, Multi-Cloud VPN and BGP connectivity, Firewall, Transit GatewayElastic Load Balancing, Public and Private Network. AWS Cloud, Google Cloud, Azur CloudDev Ops (Docker, Kubernetes, Jenkins, git)

Hardware: Cisco Routers 2600, 3600, 5000 and 7000 series, Catalyst Switches 2900, 3500, 3700, 6500 series, uBR10K routers and nexus 5K/7K, HP Chasses CM9520, Cisco Switch Bay 3020. DTV NextBox 4642, 8642, 9865, 242, 455 - Ignite XB6, XB7 Cisco Cable Modem Termination Systems (CMTS) Universal Broadband Routers (uBR7k/10k), CASA system (C100G), Harmonic Virtual CMTS (Software base solution), Remote Phy Devices (D3.1 Capable).

Protocols & Infrastructure: TCP/IP, OSPF, EIGRP, BGP, MPLS, VRF, DHCP, DNS, FTP, SSL, VLAN, CDN, Natting, Internet Gateway, Transit Gateway, VPN Tunnel. Static and Dynamic Route propagation.

Monitoring Tools: Remedy, Splunk, Business Intelligence, BMC, Jira, Xray

PROFESSIONAL EXPERIENCE:

Confidential

Cloud Consultant and Trainer

Responsibilities:

• Deploy AWS VPC with high availability zone including multi subnet with public and private connectivity.
• Configure VM’s service with Bastion host in hybrid network.
• Completed hybrid deployment between AWS & GCP to build a connection between both infrastructure VPCs using Cloud router & Virtual Private Gateway.
• Cross region cloud infrastructure migration.
• Configure VM on public AWS cloud with private connectivity of JIRA software under RSD SQL server.
• Configured AWS Elastic Beanstalk, Route53, Storage Gateway and Cloud watch for monitoring.
• Perform penetration testing from inside & outside as per company requirements.
• Worked on CICD using AWS Cloud and Code Deploy.
• Used Google Cloud shell & Cloud SDK to deploy multi-region VPC network with Google Compute Engine.
• Utilized Cloud services for EC2, SNS, Autoscaling, Load Balancer, Cloud Formation, RDS, Code Commit, RedShift, Elastic Cache, Cloud Front, S3, Cloud Watch, IAM.

Confidential

Service Specialist

Responsibilities:

• Implementation and diagnostic of new DTV devices configuration and compatibility with vendor.
• CPE Devices Firmware deployment on test and production environment.
• Service identify patch update on Network infrastructure as per requirement.
• RF Devices troubleshooting and tailoring logs for CPE devices.
• Configuring Cable card and Ucrypt chasses for Business customers.
• Setup IP Table to configure Ipdirect connectivity between DTV controller and DOCSIS CMTS.
• Design and configure HP Blades and chasses for TV Caller ID, CM9520 under RHP platform.
• High level DTV troubleshooting between digital and data network.
• Design high level deployment diagram and Method of procedure during every Firmware upgrade.
• Provide training to NOC for latest development and new alarming KPIs measurements.
• Provision Setup box with channel package implementations.
• Published Zodiac Virtual Channel Buy Window (VCB) to the product customers.
• Configuring RECO Pick update for VOD HD contents.
• Testing and implementation for Ignite IP TV boxes with new firmware and features update.
• Design Splunk dashboard for proactive network and device measurements.

Confidential

Platform Specialist - Network Operation

Responsibilities:

• Handling all Core Network devices, troubleshoot and escalate to associate expertise.
• Maintain Net-cool and other Vendor application for diagnostics.
• Manage Corporate and IT related issue.
• Troubleshoot, diagnose and resolve issue related with Wireless 2G, 3G and LTE Network
• Diagnose issue on MSC, BSE, HLR, FNR and others wireless related aspects.

Confidential

Provisioning Specialist - Wireline Equipment Engineering

Responsibilities:

• Supervising Segmentation and device provisioning team for the configuration and troubleshooting.
• Device configuration of physical fiber layer field cutover for moving all technology as per SMT and Address level (Data, Voice and DTV).
• IP management for both IPv4 and IPv6 requirement and managed IP address blocks through Cisco Network Registrar (CNR)
• Formulate and solidify detailed technical designs on Distribution Gateway Routers (DGW) based on technical requirements and prepare report to highlight issues.
• Configured Routers, Switches and various protocols such as TCP/IP, DHCP, VTP, CDP and more in a WAN environment. Mutual Redistribution of routing protocols, summarization of routes, monitoring and fine-tuning of OSPF.
• Commissioning/Decommissioning of devices like M-CMTS, I-CMTS, p-cube Chassis and Line cards for example Cisco RFGW10, Nexus 5548 Switch, 3G60, MC520, Harmonic Eqam as specified in company standards.
• Provide technical guidance, Resolved issues and assistance in a reassuring manner to Field /Head-end Technicians in troubleshooting and resolving site-based network changes, devices like CMTS, EQAM, Line cards, wiring, and made numerous IOS upgrades (Amazon, Bighorn, Danube, Flat rock-12.2(33)SCF1) on Cisco CMTS for Docsis upgrading solution in a production capacity.
• Taking care for all First modem testing onsite tech to verify the locking of frequencies and power level stability.
• Designed and conduct training for CMTS and 3g60 card as well as day to day implementation.
• Provide support to resolve provisioning issue driven by WISE projects, segmentation, congestion relief, upstream/downstream frequencies, channel bonding, modulation profile, Fiber node and load balancing.
• Working with on-going projects to ensure upgraded Data technology reliability of bandwidth.
• Ensure network stability by conducting accurate Pre-checks and Post checks of Segmentation and Device Commissioning/ decommissioning.
• Troubleshooting and communicate with the head-end and field technician engineers regarding any changes on CMTS, DTI, Switches, eqam, line card and frequencies.
• Identified and eliminated the possibility of errors by forecasting significant problems and worked with technicians in order to resolve diagnosed problems.
• Diagnose customer performance status by using Tier 2 Diagnostic Tool, Action Request (Remedy), STM Tool, NRM, Net-cool.
• Update the Voice customers to the associate switches.
• Generate report for device and implementation status.
• Work on physical and logical discrepancies for RHP(Phone) and DOCSIS(Internet/Data) devices
• Manage Network Capacity windows as per IP Planner Request.
• On call provisioning specialist.

Confidential

Technical /Data Support Analyst

Responsibilities:

• Troubleshoot hardware/software base in house & client related problem.
• Manage and installation network base applications.

Confidential

Technical/Customer Support Manager

Responsibilities:

• Resolve site related computer hardware/software problem.
• Design and manage customer profile and working layout.
• Prepare Financial sales reports on daily, weekly and monthly basis.

Confidential

Data Support Analyst

Responsibilities:

• Work with BPCS and SAP in A/P department with all USA sites of database.
• Provide solution and troubleshooting in processing work of active Database.
• Manage and designate the all works in proper route of USA and Canadian database sites.
• Installation software and hardware on user sites as per requirements.