Systems Analyst Resume Profile

Summary

Synopsis
I recently completed a Bachelor of Science in Management Information Systems degree. I have over ten years of experience in core IT functions.
Skillsets
Application delivery
Application Support - all tiers
COBOL
Database Design
Database Administration
Data Migration
Desktop refresh
Desktop support - all tiers

FORTRAN IV

Professional Experience

Confidential

Associate Enterprise Engineer

At Eli Lilly, as a technical writer and test lab manager:
I wrote software installation instructions and other process documents.
I provided technical support for Lilly's software infrastructure support personnel, including research, instruction, and technical expertise.
I automated processes with Symantec Ghost, scripting, and other automation tools.
At Marion General Hospital, Marion, Indiana, as an enterprise engineer:
I configured routers, servers, desktops, laptops, and printers
I performed desktop support, both tier 2 and tier 3.
I serviced desktop computers, printers, and other hardware.
I performed hardware refresh for all computer equipment for departmental moves, new construction, and lifecycle.

Confidential

Associate Enterprise Engineer

At two Gates Corporation manufacturing plants in Elizabethtown, Kentucky:
I maintained eDirectory for our OUs' containers Novell Netware configuration .
I managed the desktop and laptop leasing lifecycle.
I performed desktop support, both tier 2 and tier 3, including industrial controllers.
I created and maintained desktop images used to build machines for the manufacturing floor and the office areas.
I maintained and repaired Zebra industrial label printers certified , HP LaserJet printers, and installed and configured print servers.
I built and maintained a database for managing desktop refresh for leased computers.
I co-authored a successful Microsoft Access / SQL Server application to gather, track and analyze production batch data.

Confidential

Senior Systems Analyst

At a State of Indiana agency, as a Systems Analyst:
I supervised a team of developers
I built and maintained all servers for the agency.
I built an information system through its entire cycle, from concept through design, development, testing, release, and support. That system is still in use.
I supervised the upgrade of both Network and Client systems including e-mail, office productivity, and legacy applications and servers - in order to standardize and modernize the agency's network.
I established and documented standards for the agency's computing environment.

Confidential

Data Communications Administrator

Technical Support Programmer

In these roles:

I built and maintained network servers, both Novell and Microsoft.
I assisted the desktop support group in networking technologies.
I maintained the local portion Indianapolis of the corporate network.
I coordinated and supervised activities involving our overseas networks.
I installed and configured terminal servers, print servers, and modem servers.
I utilized Bay Networks' Synoptics SNMP software to monitor the network.
I programmed in ALGOL, COBOL and X-Gen, supporting the programming staff as a technical programmer and mentor.
I maintained our mainframes' DMS-II databases, Datacomm and COMS MCS configurations.

Confidential

Computer Programmer

As a developer:

I programmed in DBase III /FoxBASE and C programming for PC and Macintosh in small LAN environments.
I customizing SBT software accounting and writing custom applications as directed.
I supported Novell Netware networks.

Confidential

Network Analyst Technical Programmer and Systems Engineer

In these roles:

I programmed in ALGOL and WFL in a UNISYS A-12 environment
I maintained and configured telephone switch and premises wiring and audio equipment in a Northern Telecomm SL 1 environment
I maintained data communications, including PASCAL programming of the CP devices

Older experience

I have worked as a Bench technician for electronic musical equipment, and in the military I repaired digital communications equipment.