SUMMARY

• Perform multiplatform Server builds on VMware, which include Windows Server 2010, UNIX Solaris 10, LINUX Centos 6.4, and RHEL 6.4,5.10,6.7.
• Responsible for assigning hostnames, static IP addresses, default gateway addresses and DNS addresses to Windows (7, 8, 10), Linux and Solaris Servers to introduce them to the network.
• Use Server Manager and PowerShell to configure DNS, Active Directory as well as to promote standard Windows 2008 servers to domain controllers
• Windows 7, 8 and 10 NOS imaging and configurations and software deployment.
• Create new User accounts and profile on Windows NOS, UNIX and LINUX systems. Troubleshoot and resolve OS, application, malware desktop related issues on various Windows NOS. Use TCP/IP troubleshooting tools to troubleshoot and resolve network connectivity and DNS related issues in the LAN
• Configure Windows NOS clients to join the domain as well as configure file and print sharing on some Windows NOS to enable resource sharing.
• Experience in building and configuring VMware host and guess systems on Oracle Virtual Box as well as bridging the Guess VMware systems to communicate with other physical LAN systems.
• Swap Management and Disk management on UNIX/Linux servers. AWS/Azure DevOps (5 yrs.) experience.
• Interacts with users and evaluates vendor products. Patch management. Makes recommendations to purchase hardware software, coordinates installation, and provides backup recovery.
• Server hardening. User access monitoring, Analysing traffic within the server, Password Complexity, Password Aging, and Daemon Management.
• Develops and monitors policies and standards for allocation related to use of computing resources.
• Work with Network Engineer, Cyber Security, and Development teams for various tasks.
• Role Based Access (Sudo and RBAC)
• Linux (6 years), Solaris (6 years), and Windows NT (6 years)
• 5 plus years’ Experience with Ansible, Dockers, Apache, ZFS, Volume management, SAN, Raids, Bash Shell and Perl/Python Scripting.
• Azure: Creating Virtual Machines, Using ARM templates, VM scale set, Docker/Kubernetes, Working with AKS, Azure Functions, Virtual Networks, Working with VNets, Azure AD, Monitoring Azure, DR in Azure, Configuring Azure Policies, Migration to the cloud experience, Azure Policies, and IaaS, PaaS, SaaS experience.

AREAS OF EXPERTISE

• Administrative Support
• Technical Support
• DevOps
• VMware/ESXI experience
• Solaris/Linux/Windows Experience
• Active Directory
• Storage Management
• Customer Service
• CPU, RAM, Hard drive Performance testing
• Configuration and Monitoring Systems
• Network Configuration and Support
• Network print and files Sharing
• Ansible
• NetApp
• Docker
• Splunk
• Bash Scripting, Python Scripting
• Active Directory
• Azure/AWS

PROFESSIONAL EXPERIENCE

Confidential, Bethesda MD

Jr Systems Administrator

Responsibilities:

• Performed various activities and team leadership required to support a large and complex LINUX based computing environment
• Utilized customer service skills while acting as a technical resource to internal departments, and system users
• Independently analyzed, corrected, and resolved issues in real time
• Created and maintained accurate and up - to-date documentation, and administered and ensured proper execution of backup systems
• Attended team meetings and handled light managerial duties in absence of the team lead
• Maintained data files and monitored system configuration to ensure data integrity
• Monitored policies and standards for allocation related to the use of computing resources
• Installed new software releases and system upgrades
• Contributed to resolving various software related problems
• Maintained smooth operation of multi-user LINUX computer systems
• Docker and Kubernetes experience; built images and managed containers

Confidential, Washington DC

Systems Engineer/Networking

Responsibilities:

• Analyzed software hardware and network systems for various transmission systems.
• Configured and installed routers switches and wireless controllers.
• Evaluated complex computer systems to assess vulnerability and risk.
• Worked with outside vendors and teams to develop voice and data wiring infrastructure.
• Trouble-Shoot network related issues.

Confidential, Silver Spring, MD

System Engineer/Administrator

Responsibilities:

• Supported and maintained servers running Red Hat Linux and Solaris operating systems.
• Troubleshot and resolved day-to-day hardware and software issues.
• Monitor and troubleshoot Application and Server related issues.
• Performance Monitoring and Troubleshooting
• Utilizing Monitoring tools like Splunk to manage and monitor emails (prevent and permit emails) and check for vulnerabilities within the servers. Work with the cybersecurity team to determine the best solutions to patch and resolve weaknesses within the servers to enhance security within our infrastructure.
• Prepare the infrastructure for deployment. On a bi-weekly basis, at Trinitech, I had to work with the DevOps team to get the servers ready for deployment of applications.
• Use monitoring tools like Splunk and Event Viewer to monitor applications. If by circumstance you see that an application is not responding, by checking the sys-logs, use best practices to resolve the issue or work with the development/application engineer team to resolve the issue.
• Use tools like Netstack for information on our network database and then write a report based on the information gathered. I will then send the report to the network engineer team for review. Use Pingdom to monitor the network database within the infrastructure to spot issues with the network then troubleshoot those issues, if any.
• Interacted with customers to understand their needs and resolved them to customer satisfaction.
• Responded to pages and escalations from level 2 SAs and resolved issues.
• Proven experience with Solaris 10 and Red Hat 5 & 6. Windows 7, 8, 10 NOS and/or VCS operating systems in installing, configuring, and maintaining, to include storage management, package & patch management via satellite server, and host security.
• Debug Solaris 10, Linux 5.3/6.2 and/or VCS 5. Proficient in LVM (creating Volumes in LINUX), ZFS (Creating volumes in Solaris10/11)
• Work from a Command Line Interface (CLI). Proficient in patching process/management.
• Proficient in Veritas/ODS file system. Proficient oral and written communication skills.
• Sound knowledge of Web servers, DNS, Firewalls, NetBackup, high availability solutions, and load balancing.
• Responsible for evaluating storage requests and making sure they follow best practices and meet and satisfy the existing file system layout (stripe, concatenation, mirror, etc.).
• Developed SOPs (Standard of Procedures) and guidelines. Wrote scripts and run them daily on all servers to proactively detect software and hardware issues.
• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Checking the ticketing system and emails.
• Retrieving top priority tickets and resolve issues (Connectivity issues and Software issues)
• Work on mid and low priority tickets (User and Security Management issues)