LAN Administrator Resume Bowie, MD - Hire IT People

SUMMARY

Systems and LAN administrator and desktop support specialist with comprehensive data and communications experience.
Technically savvy. Experience in network security analysis and wireless security. Adept at solving networking, electronics, and computer technology issues.
Effective at training other technicians as well as other staff members. Skilled in PC or server assembly and other related A+ operations.
Excellent written and verbal communication skills.
Eager for potential to learn from senior staff, learn new projects and systems, teach others from personal experiences.

TECHNICAL SKILLS

Operating Systems: MS Windows 7, Vista, XP, Server 2008/2003, MS Command Line, Apple OSX, Ubuntu Linux, Red Hat

Networking: Cisco Routers and Switches, VPN, Active Directory, Remote Access, Small Business and Home Networking, Crossloop, APS, Wireshark, Small/Large office WiFi

Office Software: Word, Works, Excel, Access, Outlook Desktop Client & Server Manager, PowerPoint and Open Office Suite

Anti - virus / Spyware Support Programs: Symantec Antivirus Exec, Norton, McAfee, Kaspersky, Avast, Spybot, Site Advisor, Trace Security, SecureWorks

Administrative Tools: Acronis DD, Acronis True Image, Symantec Ghost, Kioware (Kiosk software)

Various: Portable Apps, Firefox, Chrome, Internet Explorer 8, Virtual Box, VMWare, Macro Express, AutoHotKey, DiscMagic, Seagate i365 (Cloud based backup), Symantec Backup Exec (tape backup)

PROFESSIONAL EXPERIENCE

Confidential, Bowie, MD

LAN Administrator

Responsibilities:

Responsible for systems and data backups including the following: Core data server systems / SQL database, Phone system, Banking system
Maintained backups on both cloud based and on physical media (tapes + hard disk)
Daily/weekly maintenance for 50+ users and workstations at 4 branches
Repair and maintenance of: printers, scanners, signature pads, PIN pads, photocopiers
Responsible for security assessments and weekly vulnerability ratings and maintenance
Responsible for Antivirus maintenance, updates for workstations, servers, and hardware
Completely tore down and rebuilt server room for HQ move in Sept. 2011
Maintains network and resolve performance and other QOS issues
Responsible for new user setup, mailbox creation, and other Active Directory maintenance
Project lead for installation and security of WiFi network for the new HQ building
Disaster Recovery simulation - remote and local data restoration through local and/or cloud
Maintained VoIP phone system, adding new users, extensions, and handled voice mail issues
Primary help desk support provider for all branches and 50+ users, as well as sole source of phone support for 14,000 members technical related problems

Confidential, Annapolis, MD

Production Specialist

Responsibilities:

Assembled a macro automation to perform tasks in off-hours Managed the project for macro creation
Assembled and tested automation for quality assurance
Automation now handles multitude of tasks that free 3+ work hours per day
Manage sensitive data imports and exports for clients (HIPPA)
Analyze data for potential errors and repair solutions
Manage error reports for clients and vendors
Identify and assist in troubleshooting networking issues with clients and vendors
Responsible for data encryption for transmission of sensitive data
Transmission of critical data for clients and vendors on a daily basis

Confidential, Bakersfield, CA

IT Support Specialist

Responsibilities:

Help desk support for local and remote users
Remote desktop support applications utilized for long distance support
Build and initial setup of new PC's for local and remote users
Networking management responsibilities
Peripheral management and configuration for various users requirements
Utilization of Ghost and other imaging tools
Use of ticketing system for answering support issues
Hands-on PC repair and device troubleshooting

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Lan Administrator Resume

Bowie, MD

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