Systems Analyst Resume Profile
OBJECTIVE An IT consultant with 20 years of systems/network engineering, technical project planning and related experience seeks a position fully utilizing a strong customer service attitude, exceptional technical ability and communication skills.
EXPERIENCE
Confidential
Worked on various short-term assignments related to virtualization, Project Management, Cisco UCS configuration, PowerShell scripting, Windows AD /Linux system administration, storage architecture and other infrastructure related projects.
Confidential
Migration Technical Architect
Led in the analysis/design/creation of critical technical work products related to virtualization for the data center migration project of a leading entertainment company.
Accomplishments:
- As part of the Migration Architecture Team, assisted in migrating 18,000 physical virtual servers from an IBM data center in Columbus Ohio to an HCL data center in Kings Mountain North Carolina.
- Created methodologies to instruct HCL Teams how to migrate, consolidate or transform systems within or to new data center locations.
- Migrated servers from a VMware 3.5/4.1 infrastructure on HP blades to vSphere 5.1 on Cisco UCS blades.
- Worked with teams to determine tools requirements for vSphere image templates.
- Coordinated with application owners to determine applications that could not be virtualized and must go through exception process.
- Created tiering architecture where applications would reside in different tiers in the vSphere/storage infrastructure based on the resource requirements of the application.
Confidential
Technical Architect
the Onshore Environment Team and served as technical architect for a large media and entertainment
company.
Accomplishments:
- In this client-facing position managed infrastructure related projects in support of digital end-to-end systems
- for a broadcast, studio and entertainment company. Coordinated with application team, offshore Tier 2 teams
- and client stakeholders to deliver projects relating to Windows/Linux systems, vSphere, storage, database and
- network technologies. Led team members and vendors in architectural discussions and planning for new
- systems and processes. Created project plans for forecasting of team workload and to allow client to prioritize
- tasks. Developed test plans for lower environment testing and production implementation of system
- enhancements and fixes. Facilitated communication between technology specialists and vendor support teams
- to resolve production issues. Conducted analysis of EMC NS-480 and NS-120 SAN storage and created plan to alleviate high utilization issues. Advised on migration to vSphere 4.1 infrastructure and created plan to migrate to vSphere 5. Completed HP X9000 Storage training course.
Confidential
Contract Consultant
Responsible for physical and virtual server migrations to a VMware vSphere 4 infrastructure for IBM clients.
Accomplishments:
Utilized Platespin Migrate 9.0.2 for Windows Server and Linux P2V and V2V migrations for a financial institution in Montreal. After the initial server copy, completed daily server syncs with Platespin to minimize data transfer during the four hour cutover window. Worked with team members on vlan and data store configuration using VMware vCenter. Completed server discovery and troubleshooting of registry and network related issues. Created presentations and detailed checklists as deliverables to the client. Also completed Windows and Linux migrations for the State of California using Platespin and the VM Converter. Configured NAS devices for shipping of VMs to remote IBM datacenters.
Confidential
Contract Consultant
Responsible for Architecture, design and implementation of VMware Virtual Infrastructure 3/3.5 for a pharmaceutical company.
Accomplishments:
Led the virtualization effort of 500 wintel servers for of an ESX 3.0/3.5 and Virtual Center 2.0/2.5 infrastructure. Built validated-test, development and production ESX clusters. Configured HA, DRS VMotion and vlan trunking for production cluster. Configured ntpd and setup cron job to sync hosts to time server. Ran UNIX commands to open firewall ports, restart services and enable vlan trunking. Utilized the VI editor. Scanned and configured EMC Clarion LUNs. Piloted and implemented ESX Ranger and VCB for scheduled backup of VMs. Used VMware Player to test vmx/vmdk files when archiving VMs and removing from ESX. Created VM templates, utilized cloning/sysprep and used OSD images to build VMs. Installed hosts, configured VMs, and used VMware Converter PlateSpin to convert physical, VM Server, and GSX servers to ESX. Using permissions, established customized views that allowed console access via the VI client for application owners. Used WinSCP, Putty, and ILO to access hosts. Experience with BladeCenter configuration. Migrated Citrix MetaFrame XP servers to an MPS 4.0 farm. Built Citrix servers, installed Oracle client and published applications. Completed FDA regulated IQ/OQ validation documentation. Performed server installations of Symantec Antivirus, Tivoli, CSA and DST patches. Provided 3rd tier technical support for Windows 2003/2000 servers, Active Directory and Citrix MPS 4.0. Built and configured HP SmartStart and Dell servers.
Confidential
Contract Consultant
Served as technical architect for a manufacturing company to migrate their NT domains to Active Directory.
Accomplishments:
Performed a server virtualization using VMware ESX 2.5 to consolidate eight servers onto one HP Proliant ML570. Using Backup Exec configured server backups onto an HP StorageWorks Autoloader. Setup Group Policies. Configured VLANs through Cisco IOS. Migrated Exchange 5.5 organizations to Exchange 2003.
Confidential
Senior Consultant
System Network Services Group
Worked on concurrent projects for clients employing a variety of technologies.
Accomplishments:
- Provided technical leadership for a project for a financial services company to migrate all domains and email system from Windows NT and MS Exchange 5.5 to Active Directory and MS Exchange 2003. Created VPNs, configured IIS, upgraded Cisco IOS, setup database devices dumps for SQL Server and implemented new backup antivirus methodologies. Built and configured Dell Servers.
- Member of a team that conducted an IT audit of a hospital to assist senior management in identifying possible threats to IT infrastructure and opportunities for efficiency improvements. Gave recommendations to utilize additional Active Directory features like Group Policy, RIS, DHCP, DFS. Used GFI LAN Guard audit tool on over 50 servers to identify security vulnerabilities. Recommended a consolidation of three email servers into one. Offered additional recommendations regarding subnetting, backups, antivirus, server consolidation, server room security, training and the DMZ.
- Served on an application support team for a marketing services company. Completed project requests included creating UNIX shell scripts, writing SQL cursors and conducting acceptance testing for major system releases.
System Integration Project
Led a team of 8 system network engineers working on various SI implementation projects related to the construction of a new data center and two field offices for an online grocery delivery company. Worked with client in planning all aspects of the data center and WAN implementation for an environment including over 200 servers and 20 Cisco switches in a WAN connecting facilities in three cities. Advised client in procurements of 20 million of equipment and services. Worked with client on drafting statement of work for projects.
Accomplishments:
- Managed delivery of projects including implementation of network topology, Norton Anti-virus, BigIP web server load-balancing , database system backups, environment setup, inventory database creation, Cybex configuration, domain migration, and disaster recovery avoidance plan.
- Coordinated the efforts of team members working at three different client sites and the Edgewater Wakefield office.
- Led weekly team meetings. Wrote/conducted reviews and provided mentoring to team members.
- Conducted interviews for new contractors and worked with contracting agencies to find the most qualified resources.
- Led the weekly SI meeting with the client to provide status of existing projects and obtain requirements for new tasks/projects. Created project plans using MS Project.
- Supervised the subnet migration project for the Somerville fulfillment center.
- Coordinated system database backup planning supervised the rollout of production production support backups.
- Created Quality Control process for server configuration third-party software installation and supervised the process.
- System Integration Project
- Provided technical leadership in the implementation of a new data center remote offices for an online grocer.
Accomplishments:
- Led the design and implementation phases of the network and NT domain, including WINS, DNS, DHCP, subnetting and domain planning.
- Led the build-out and configuration of the new production and production support environments.
- Built and configured Dell servers and SANs.
- Created cluster installation documentation, conducted installations of database clusters, and held knowledge transfer sessions for Level II support team on clustering technology.
- Participated in planning sessions for Exchange, APC UPS , Cybex and remote network setup.
- Supervised the installation of Homer version 2.7, the online grocery ordering delivery system used by the client.
- Created documentation for application environments, Backup Exec, server/domain disaster recovery, domain infrastructure, and server reallocation.
- Production Update Cycle Project
- Led the Production Update Cycle implementation that established a new process for making application and infrastructure changes to production e-commerce suite of applications for an online grocer. All new production changes were rolled into two-week production update cycle releases that followed a strict software development cycle methodology.
Accomplishments:
- Was responsible for creating project plans for each update cycle, determining project milestones, and assigning resources to tasks such as creating QA plans, coding application enhancements fixes, creating installation back-out plans, conducting QA testing, merging code into SourceSafe, and executing the release cutover plan. Each release was implemented on schedule with minimal impact to the production environment.
- Chairperson for the Issue Analysis Group.
- Responsible for reviewing issue estimates presenting them to the Business Decisions Group for strategic planning.
- Supervised the Level II Application Support Team.
- Assisted in the transition of the Production Update Cycle Team, Analysis Group, and Level II Application Support Team from Edgewater leadership to the client's leadership as the project neared completion.
Confidential
Systems Officer
Global Open Systems Planning Deployment
Worked with application owners in the design, implementation and support phases of server based systems on both NT and UNIX platforms. Served in a project management role as an organizer and facilitator of server and application deployments through the GOSPD certification process. Served as technology consultant to business units by conducting research, testing, evaluation documentation of new technologies and making recommendations based on the results.
Accomplishments:
- Managed the configuration and certification of eight NT servers for a Lotus Notes implementation to be used by 8000 State Street employees. Worked with Notes team members on project specific configuration, which included setup of public and private networks, and setup of 2.5 terabytes of EMC storage. Coordinated with Aztec on server staging, delivery and rack mounting. Trained, supervised and QC'd Virtual Team members on server installation certification.
- Managed new technology evaluation projects for products such as Microsoft Cluster Server, SMS 2.0, Veritas Cluster Server for NT Beta 3 , Compaq SAN technology other products.
- Installed and configured over 40 NT/Compaq servers and 10 Sun Solaris servers using the Veritas Volume Manager. Completed numerous SQL Server and Sybase installations on both platforms.
- Completed Solaris training courses: Sys. Admin. I II, TCP/IP, and Tuning Optimization. Completed Compaq ASE and SAN training courses.
- Project Services
- Directed and administered the conversion of NetWare 3.1 4.1 environments to an NT 4.0 master domain model. Met with business unit liaisons to discuss project specifics. Using MS Project created project plans to coordinate all aspects of conversion. Analyzed user data, permissions logon scripts. Built and configured Compaq Proliant 7000 servers as NT file/print servers and BDCs.
Accomplishments:
- Completed Microsoft certified training courses and MCSE certification.
- Successfully concluded major NT conversions within time constraints with minimal end-user disruption.
- Gained experience building Compaq Proliant 7000 servers, which included installing additional processors, memory, controllers, configuring RAID level 1 5 storage systems and setting up ADSM backup utilities.
- Conducted desktop rollouts of Microsoft and third party software packages. Utilized ghosting products.
- Completed LAN Support Services and Y2K server certification process for 23 servers.
Confidential
Implementation Support Engineer
Coordinated all aspects of implementation support for a document imaging workflow software product designed for the securities industry. Conducted pre-installation consulting sessions with clients to discuss technical implementation workflow design. Traveled to client sites to install and configure network, OS and imaging software.
Accomplishments:
Managed various aspects of projects for clients Franklin Templeton, Pan American, Chase Manhattan Bank others.
- Consulted clients on technical requirements for system implementation that included recommendations for hardware and software, network topology, system backups, and user administration.
- Installed and configured Windows NT Server and SQL Server. Established domains, PDCs BDCs and administrative groups, shares, and permissions. Created database devices, scheduled daily tasks, database dumps, and ran queries.
- Set up file servers, print servers, fax servers, jukebox servers and scanning stations.
- Implemented automated computer-based workflow based on client requirements.
- Conducted post-installation technical support by telephone and on-site visits.
- Trained users system administrators on all relevant functions of the imaging, retrieval workflow system.
Confidential
Systems Analyst - Graduate Internship
Designed and Implemented computer-based systems for Human Side International, a management consulting firm specializing in organizational diagnosis, team building, and employee development. Supervised the product development phase for the Human Side Management System, a Human Resource Management System used for employee recruiting.
Accomplishments:
- Directed testing and development for Alpha and Beta versions of HSIWin.
- Completed course in C programming.
- Developed plan to incorporate Optical Mark recognition capability into HSIWin for automated forms processing.
- Wrote and designed the Users Guide for HSIWin.
Confidential
Marketing and Sales Manager
Established sales and marketing programs for UNI-KOMP, a full service UNIX VAR. Sold and managed the sale of 386/486, pentium, and RISC-based UNIX servers. Devised plan for penetration into document imaging market. Gained experience in giving inside and outside sales presentations and demonstrations.
Accomplishments:
- Conceived and implemented monthly UNIX orientation workshops and document imaging symposiums.
- Developed re-seller and strategic partnering relationships with numerous third party software vendors. Products such as OCR/ICR, workflow, and full text retrieval packages used to customize solutions.
- Conducted presentations for trade groups. Coordinated Strictly Business, ARMA, AIIM, and HCTSCPA trade shows.
Confidential
Computer Software Sales
Sold and managed the sale of the UHC UNIX System V Release 4. Concentration of Fortune 500, OEM, VAR, and government accounts.
Accomplishments:
- Led sales team to increase worldwide sales by over 400 in two years.
- Established and managed OEM accounts, which included ABB, Nicolet, Brite Voice Systems, and Chescom.
- Developed managed accounts including medium-sized through Fortune 500 companies to include: TRW, Texaco, Red Roof Inns, Hanna-Barbara, government agencies like the U.S. Postal Service, Army Corps of Engineers, NASA.
- Created a telemarketing group, trained and supervised distributor sales organizations, and led in the planning and management of a pre-sale technical support procedure.
- Directed all contract negotiations for major account sales.
