SUMMARY;

Obtain a leadership role for a world - class company applying creative solutions to complex problems and management skills to achieve full use of its resources and maximize profits.

SKILLS:

Windows XP

Windows Vista

Windows 7

Windows 10

Word

Excel

Outlook

PowerPoint

Visio

Access

Server 2003

Server 2008

Server 2008 R2

Server 2012

Server 2012 R2

WSUS

Active Directory

Exchange

SharePoint

IIS, Apache

Nginx

MS SQL

MySQL

Oracle

Docker

Python

VMware vSphere

Microsoft Hyper-V

CentOS

Red Hat

Ubuntu

Linux Server Administration

Nagios

Zabbix

Amazon AWS pfSense

Cisco IOS

Cisco Routers

Cisco Switches

EXPERIENCE:

Network & Systems Administrator & DevOps Engineer

Confidential, Ronkonkoma, New York

Responsibilities:

• responsibilities include maintaining maximum network uptime.
• Maintenance of HP & Cisco switches and routers.
• Work with dual ISPs to guarantee full internet uptime.
• Initially designing, implementing and continuously maintaining Wi-Fi coverage for a building of over 200,000 sq. ft.

Systems Administrator

Confidential

Responsibilities:

• Management of server applications include working with WSUS to manage and deploy Windows updates and patches to servers along with workstations to remain compliant for various industry regulations.
• Need to work with various hardware and software vendors to assure full functionality of IT infrastructure. Some technologies used daily are Active Directory, Exchange 2013, IIS, MS SQL, Oracle, Uniface (3rd Wave) ERP Solution, VMware vSphere, Veeam, CentOS, Ubuntu, CA Arcserve Backup Solution and more.
• Some projects that I have undertaken include implementation of dual ISP services. Upgrade of Exchange servers from 2003 to 2010 to 2013.
• Upgrade of legacy Active Directory services.
• Implementation of important updates to current ERP solution.
• Design and implement a fully virtualized environment. work duties include working with development team to design and implement development environments & infrastructure to support applications developed by internal development team.
• This includes working with technologies such as, AWS EC2, Auto Scaling, Load Balancing, S3, Backup, EBS, EFS, RDS - MSSQL, VPC, Code Deploy, CloudWatch, Docker, Python, shell scripting, MySQL - MariaDB, NGINX to name a few. Responsibilities also include work on continuously improving the CICD needs of our development team for smooth and flawless software delivery.
• Lead role in design, implementation and maintenance of a cloud environment where the primary web application resides.

DevOps Escalation Consultant

Confidential, New Jersey

Responsibilities:

• work duties include providing tier-2 engineers support for issues that may arise in the infrastructure within the AWS cloud.
• Some of the AWS technologies used include, but are not limited to, AWS EC2, Auto Scaling, Load Balancing, S3, EBS, EFS, Backup, Aurora, DynamoDB, RDS, Lambda, VPC, SNS, Code Deploy, Code Pipeline, CloudWatch and CloudFormation.

Integration & IT Specialist

Confidential, Brooklyn, New York

Responsibilities:

• As an integration specialist, work duties included assisting developers and/or clients to integrate software to various processing platforms, gateways and/or software.
• As an IT specialist, responsibilities included planning, implementing and managing various server applications such as Exchange 2010, Office Communications Server, Microsoft SharePoint, CRM Applications, internal web applications servers, VMware virtualization products like vSphere, VMware Server and Workstation.
• Some IT projects that were completed include, upgrading from Exchange 2003 to Exchange 2010, implementation of VMware vSphere, implementing Office Communications Server, upgrading from ISA 2006 to Threat Management Gateway 2010.
• Job responsibilities also include remote technical support over the phone and/or via desktop sharing for a wide range of POS terminals and systems.
• Responsibilities also included upgrade and redesign of existing Active Directory infrastructure.
• Worked with various Active Directory features to transform the existing AD to a better organized and manageable level.
• Also responsible for designing a multi-site global AD infrastructure and day-to-day management of users, groups, assets, various resources through AD.
• Working knowledge applied to SQL server management and development for in house CRM application and POS.
• Worked with Linux server technology to deploy and maintain in-house business applications.

Freelance IT Support

Confidential

Responsibilities:

• Utilized many technologies to efficiently run businesses. Implementing Microsoft Dynamics POS & RMS solutions for retail businesses day-to-day tasks more efficient.
• Work on implementing Active Directory and Exchange systems to help manage business resources and facilitate collaboration and communications.
• Working with in-house IT personnel to efficiently manage, maintain and upgrade in-place technologies such as Active Directory sites, Exchange environments, virtualization, internal communications platforms, and collaboration tools.
• Also assist businesses in maintaining their network infrastructures, workstations and servers by performing regular updates of software, anti-virus and anti-malware solutions and backups.

Technical Helpdesk Specialist

Confidential, Cedarhurst, New York

Responsibilities:

• Responsibilities included assisting clients with day-to-day technical issues that they faced with a wide variety of POS terminals and systems.
• The selection of terminals and POS systems to work with included terminals manufactured by Nurit, VeriFone, Hypercom, Adelo, Cash Register Express, DPOS, Microsoft Dynamics POS & RMS, PC Charge. Also assisted in solving problems with various gateways such as, Authorize.Net, USA ePay, PayPal.
• Responsibilities also included underwriting new applications for service according to company guidelines. Working closely with ISOs and agents to facilitate smooth account boarding process.
• Also assisted IT manager with maintaining the IT infrastructure, updated, backups and researching new technologies to efficiently run a productive IT environment.

Account Executive & IT Support

Confidential, Brooklyn, New York

Responsibilities:

• Worked as an account executive to assist clients in choosing the best that Confidential has to offer for their wireless needs.
• This includes providing clients with knowledge on the newest technologies in the industry and understanding their needs to provide the best solutions based on the client's requirements.
• Also provided basic helpdesk and IT support internally to users and clients.
• Helped in maintaining workstations to stay updated with patches, anti-virus, anti-spyware and regular backups of critical data.

Systems Administrator, IT Specialist

Confidential, Long Island City, New York

Responsibilities:

• Responsibilities included working closely with employees to maintain a smooth IT environment.
• Regularly updating software & anti-virus / anti-malware solutions, backup critical business data to assure efficient recovery in case of failure. Initially was tasked with design and implementation of an Active Directory solution to manage business resources more efficiently and securely, and deploying workstations for employees.
• Worked in a Linux server environment to provide various server technology solutions for business efficiency.