SUMMARY

• Highly skilled technology leader noted for managing cutting - edge teams, designs and driving key business cutting-edge IT teams, Zero Trust Micro-segmentation initiatives to meet the new business security goals.
• Senior program and project manager with 20+ years’ experience delivering process improvements, award-winning designs, exceptional client service delivery, and mission-critical business programs resulting in actionable, tangible business gains and efficiency.
• Articulate, thorough, and personable, with proven leadership expertise in developing, implementing, and managing large enterprise IT teams focused on cutting edge Confidential and NSX driven Zero Trust micro-segmentation projects using technology like (Palo Alto, F5, Confidential advanced Load Balancer, and Confidential Cloud Foundation, vSAN). Delivering Zero Trust datacenter solutions and application deployment across on prem & cloud.
• I can navigate through challenges and identify solutions while maintaining critical momentum across diverse teams and working closely with cross-functional departments effectively planning and implement large Zero Trust micro-segmentation transformation projects.

PROFESSIONAL EXPERIENCE

Confidential ,Bellevue, WA

Systems Design & Integration Specialist III

Responsibilities:

• Boeing Factory Systems Design & Integration Specialist: tasked with leading diverse teams in developing and implementing Boeing factory specific Zero Trust Confidential micro-segmentation solutions.
• Using inclusive team leadership skills and hands-on knowledge of Factory automation technologies, I supported the teams in delivering to the business 100% uptime solutions using technology like HoloLens, Google Glass, Zebra and VDI.
• I built different cross organization teams of Boeing employees as one of Boeings systems design expert.
• Creating Boeing success with advanced technologies and software development using Confidential, NSX driven Zero Trust micro-segmentation, Hololens, Google Glass, Zebra and VDI.
• I lead teams of up to 20 people and design solutions for Boeing that support 10,000+ devices and users in 12 countries including both military and commercial factories and many different factory workflows.
• Key to my successes is working as an advisor to multiple internal Boeing teams for both productivity and factory 2 CES initiatives and next generation solution, with focused attention on a smooth migration from legacy to the 2 CES NextGen architecture.
• In first 7 months at Boeing awarded - BARK (Hololens) 767 Team of the Year award.

Confidential, Bellevue, WA

Senior Boeing Systems Engineer

Responsibilities:

• Boeing onsite Confidential Consultant for Factory Solutions: tasked with developing customer and Boeing specific solutions based on current hands-on knowledge of the Confidential ’s full product line. Specific emphasis on Factory Computing solutions.
• I work independently and as a member of a team of Boeing employees as their on-site Confidential and NSX driven Zero Trust micro-segmentation, product support expert.
• Customer success with the Confidential products is my core responsibility as the Confidential technical lead for the Boeing Confidential Solutions supporting 50,000+ devices and users in 12 countries including both military and commercial factories devices and users.
• Key Confidential technical advisor to multiple internal Boeing teams for both productivity and factory 2 CES initiatives and next generation solution, with focused attention to a smooth migration from legacy to the 2 CES NextGen architecture.

Confidential, Portland

Micro-segmentation Private Cloud Architect

Responsibilities:

• Leadership: Drive IT compliance (SOX, SEC, and Frank-Dodd), training, costs improvements, process reengineering, productivity efficiency evaluations and adjustments, patching changes, forecasting, risk management and mitigation, and management of expectations at senior executive level and with auditors
• Security CA\PKI: Design/implement Public Key Infrastructure/Certification Authority for manufacturing and locations; created physical design, selected vendors, developed security (physical, network, and information), designed registration authority and staffing and training requirements, help develop documentation (Certificate Policy, Certificate Practice Statement, Operational procedures and controls), and led compliance with legal and regulatory guidelines (SOX, HIPPA). Implementation of high performance F5 load balancing solution integrated with Palo Alto security
• Innovative VDI: Directed design, development, integration, and phased acceptance testing of VDI, incl. Windows 10 and application publishing solution; delivered unified workspace across all devices, locations, and user types - on time/in budget. Significantly improving security, productivity, and efficiency and lowering costs using SCCM and Mirage to manage all legacy system images. Keeping core risk management, security compliance central to all phases of the project.
• Centrally Controled Kiosks: Worked with HR and all hiring manager to implement and provided all location both US and foreign with high security, High available private cloud base kiosk. These are centrally managed and locally customizable to meet all federal (SOX, HIPPA and privacy requirements).
• Leading MDM: Designed and implemented 4-node/dual datacenter active-active WorkSpace One mobile device management system for more than 1,000 devices which resulted in 99.9999% uptime and full risk management for all devices. This project included: Full mobile device document management, content delivery, global application level VPN and divisional management with reporting
• Advanced High performance Storage: Designed and implemented dual datacenter active-active EMC ExtremIO muti-fabric 16Gig fiberchannal storage solution providing sustained 300,000 iops to server clusters
• High available & high performance Databases: Worked with key leader to replace critical company databases with dual datacenter always-on SQL solutions providing sustained and guarantied up time even if catastrophic outages were to effect ether datacenter
• Solution Oversight: Conceptualize technology strategies, forecast costs and timelines, pitch value-propositions secure stakeholder buy-ins, vet vendors, negotiate contracts, oversee solution designs and development, conduct phased-approach UAT, solve issues, repeat testing, roll-out final product, and lead end-user trainings
• Team Building: Establish and nurture dynamic, high-functioning team ethos, to consistently ensure above-target deliveries despite ambiguity and competing priorities/deliverables; empower staff with go/no-go authority, reward exceptional results and communication, and create unified, empowering sense of “team”
• Recognition: Awarded 8 GPUs by vendor partner in appreciation and acknowledgement for work ethic/excellence of contributions during optimization of VGPU functionality in horizon view environment

Confidential, Portland

Senior Project Manager

Responsibilities:

• Executive Advisement: Created ERP/CRM dashboards of results and provided executive-level guidance on status, forecasts, trajectory, and impact that improved data visualizations, operational transparency, and profitability; identified/ seized opportunities, took calculated risks, made bold decisions, and owned outcomes
• Compliance Best Practices: Performed critical firm-wide audits to determine alignment with regulations to ensure imaging and remote-user access tracking, and content delivery-expectation reconciliations; verified system requirements and communication models, conducted top-to-bottom trainings, and ensured consistency of rules
• Leadership: Accelerated technology stratagems via conceptualization, development, launch, and support of stability and process enablement activities that increased project visibility, deepened contextual understandings, and drove agile, actionable responses in real time across globally distributed environment

Confidential, Portland

Senior Project Engineer

Responsibilities:

• Cost Controls: Identified process redundancies and developed custom software solution to track and verify live production statistics of material, labor, part numbers, and utilization, by resource - resolving production errors
• Major Technology: Managed successful rollout of new Lync 2013, Exchange 2013, SharePoint 2013, Office 2013. Drive companywide adoption of new Mitel unified communications system integrated with Oaisys enabling call-recording, unified messaging, video conferencing, interactive white boards, presence and advanced call center routing.
• Innovative CAD: Directed design, development, integration, and phased acceptance testing of companywide CAD and automation solutions, incl. AutoCAD, Siemens NX, Software driven layout control for multiple types of large plasma cutting and 5 axis lathes with automated job processing and control. delivered a unified production workspace and job processing software solution with advanced automated job control and quality control across all manufacturing devices, locations, user and customer types. To provide on time/in budget delivery of project while significantly improving, productivity, and efficiency and lowering costs.
• Efficiencies: Engineered virtual infrastructure re-design into clustered, highly-available Confidential environment, established helpdesk ticketing system, centralized knowledge base, and SOPs rectifying timely support response, consistency, documented lessons-learned, and accountability, and migrated computer workgroup environment to domain-based environment without interruption Confidential downtime
• Management Style: Known for even-keel temperament, communication polish, on-point diplomacy, professional/social ease, thoughtful problem solving, tireless work ethic, creativity, and coaching abilities

Confidential

Solutions Center Architect

Responsibilities:

• Take-Charge Leadership: Conducted weekly debriefings with team and reviewed operational metrics to identify what was missed, where process blocks arose, and what customer issues surfaced; tracked sales pulse, response times, and resolution success; hosted and participated in strategy meetings, and resolved tactical roadblocks
• Invention: Conceptualized, spec’d, prototyped, delivered, and created implementation and training programs for physical mobile demonstration kits that solved solution sales roadblocks by taking systems to the CEOs rather than requiring onsite visits to see operational models - immediately and radically improving close rate of sales staff
• Training Wins: Redefined what it meant to be trained: gathered intel and architected new coaching processes, teaching protocols, and metric-rich business rules to inspire training best practices and product excitement

Confidential

Senior System Engineer

Responsibilities:

• Metrics Wins: Developed strategies, systems, and contributions during sales demonstrations that shifted close rate from $250k to over $1M
• Project Management: Led team across all technical disciplines and resolved complex, interdependent activities into tasks and sub-tasks that were controlled; safeguarded "big picture" while ensuring “small” details were addressed
• Organizational Development: Helped mature teams in high-growth environment and managed highly-skilled technicians through strong hands-on leadership and culture conducive to high retention; steered staff away from bootstrap, hero mentality, and shepherded in knowledge-sharing and standardization of best practices