System Support Engineer Resume Timonium, Maryland - Hire IT People

SUMMARY

Dedicated result driven System Administrator with twenty years extensive experience in multi domain WAN/LAN environment support, desktop support, server implementation and administration.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

System Support Engineer

Confidential - Timonium, Maryland

Responsibilities:

Install, support, upgrade, and maintain servers, and other computer systems hardware and software
Responsible for responding to service outages, and other relevant issues surrounding client connectivity and data integrity.
Assists users in the resolution of hardware or software problems and participates in projects both on-site and virtually.

Confidential, Columbia, Maryland

Windows System Administration

Responsibilities:

Confidential, Lutherville, Maryland

Hardware Specialist

Responsibilities:

Trouble shot and resolve Hardware issues with Desktop computers and Printers
Help Desk Tier 3 support ranging from Desktop issues to advanced email issues.
Blackberry server support specialist.
Trouble shoot and resolve daily issues with client machines.
Install and configure new PCs for city departments.
Maintain existing infrastructure, including switches, wiring, PCs, printers etc.
Coordinate with city agencies for recommended procedures regarding pc security and best practices.
Mass PC deployment utilizing ghost tools
Symantec system center administration.
Trouble shot and resolved any issue with network connectivity.
Trouble shot issues with Classroom setup
Prepared classrooms for students