System Support Engineer Resume
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Timonium, MarylanD
SUMMARY
- Dedicated result driven System Administrator wif twenty years extensive experience in multi domain WAN/LAN environment support, desktop support, server implementation and administration.
TECHNICAL SKILLS
- Windows Server OS
- Exchange & Office 365
- Windows Desktop Support
- Cisco network support
- VMware ESX and ESXi installation and support
PROFESSIONAL EXPERIENCE
Confidential, Timonium, MarylandSystem Support Engineer
Responsibilities:
- Install, support, upgrade, and maintain servers, and other computer systems hardware and software
- Responsible for responding to service outages, and other relevant issues surrounding client connectivity and data integrity.
- Assists users in teh resolution of hardware or software problems and participates in projects both on - site and virtually.
Confidential, Maryland
Windows System Administration (MCSE/MCITP)
Responsibilities:
- PC and server hardware evaluation and analysis
- Computer hardware troubleshooting
- Evaluate and design upgrade paths for existing or new server infrastructure
- Windows System Administration
- Active directory design, implementation
- Plan, design, and implement exchange email system
- Support and maintain email systems
Confidential, Maryland
Contract Consultant - Hardware Specialist
Responsibilities:
- Trouble shot and resolve Hardware issues wif Desktop computers and Printers
Confidential
Support Specialist
Responsibilities:
- Help Desk Tier 3 support ranging from Desktop issues to advanced email issues.
- Blackberry server support specialist.
Confidential
Pc and Network Specialist
Responsibilities:
- Trouble shoot and resolve daily issues wif client machines.
- Install and configure new PCs for city departments.
- Maintain existing infrastructure, including switches, wiring, PCs, printers etc.
- Coordinate wif city agencies for recommended procedures regarding pc security and best practices.
- Mass PC deployment utilizing ghost tools
- Symantec system center administration.
Confidential
System Admin - Intern
Responsibilities:
- Trouble shot and resolved any issue wif network connectivity.
- Trouble shot issues wif Classroom setup
- Prepared classrooms for students
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