SUMMARY

• 8+ Years of IT industry experience in administration and support with the Atlassian Product Suite (Jira, Confluence, Crowd, Bamboo, Crucible, HipChat, Bitbucket).
• Well versed in Agile Project management, JIRA - Agile Scrum/Kanban, Bug Cycle management. Also proficient in advising SDLC designs using JIRA.
• Great comprehension on coordinating JIRA with different items, for example, Sales Force, Share Point.
• Experience in DevOps and leveraged Jenkins, Git, OpenShift, Maven, ANT, Gradle, Bitbucket, Bamboo, SVN.
• Experienced in Atlassian REST API's and Atlassian SDK Toolkit.
• Involved in troubleshooting as well as installation and configuration of JIRA/Confluence/Bitbucket/Bamboo and associated plugins.
• Worked on the automation of install and configuration mechanisms of Atlassian apps and plugins such as EazyBi, Jira Service Desk, ScriptRunner, GitFlow, Datadog, etc.
• Have worked in the migration of applications from cloud to server, server to server, server to data center and data center to cloud.
• Experienced in setting up high availability/disaster recovery for the app suite.
• Experience in working withActive Directory,IIS, Apache, Tomcat, Open SSL, RSA.
• Worked on scripting through bash and shell. Also have extensive knowledge of JQL, Groovy and JS.
• Basic knowledge of languages Java and Python.
• Experience with Tomcat and Apache Web Server limited to the Atlassian suite.
• Added experience with systems like TestRail, BMC Remedy, ITSM.
• Broadly worked with application foundation engineers to set up the physical conditions to viably play out the product assembles and organizations with an accentuation on quality, respectability, and security.
• Expertise in architectural constructs of the application and delivery focus of the application.
• Worked on Single Sign On and delegated access technologies (SAML and OAuth) for the JIRA, Confluence, Bamboo and Bitbucket applications.

TECHNICAL SKILLS

Atlassian Products: JIRA, Confluence, Bamboo, GIT, Fisheye, Crucible, SVN, Service Desk, HipChat, Bitbucket

Databases: Oracle, SQL, MySQL

Operating System: Linux, Windows

Languages: C, C++, PHP, HTML, XML, CSS, Groovy, Bash, Shell, Java, JS, Python

Virtualization: VMware

DevOps Tools: Jenkins, OpenShift, Maven, Ant, Gradle, Bamboo, SVN, Bitbucket

PROFESSIONAL EXPERIENCE

Confidential

Atlassian Engineer

Responsibilities:

• Administered the Atlassian suite of apps which included JIRA, Confluence, Bitbucket, Bamboo, Fisheye, Crucible and HipChat.
• Worked on the automation of the application installations and plugins associated with the applications for conformance.
• Took responsibility for the migration of Jira, Confluence, etc. to their corresponding latest stable versions.
• Extensively worked on the Jira application (creating workflows, managing schemes, writing scripts, managing access, etc).
• Also worked on developing Confluence pages and spaces and manage its integrations.
• Worked on high availability, failover, and disaster recovery of the Atlassian suite.
• Worked extensively on Bamboo and created and configured/maintained Bamboo plans, tasks, stages, jobs, etc.
• Utilized Fisheye/Crucible to manage and create projects and repositories.
• Leveraged the functionality capabilities of Bitbucket for source code repos.
• Assisted with troubleshooting the applications and server related issues using logs
• Provide support for the application and infrastructure including troubleshooting, performance tuning.
• Worked with OKTA Authentication for Single Sign-On for Atlassian products.
• Worked on critical add-ons such as Tempo, Jira Capture, Jira Agile, Service desk, Portfolio and EazyBi, ScriptRunner, etc.
• Customized Atlassian JIRA and Atlassian Confluence by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.
• Coordinated with different teams before and after the production deployments.
• Have also worked on API management through IBM API-connect.
• Managed the SQL Servers for the applications and its configurations.
• Experience withJenkins, Maven, Java/JSON and GIT.

Confidential

Atlassian Engineer

Responsibilities:

• Installed and configured various Atlassian Tools (JIRA, JIRA Software, Confluence, Fisheye & Crucible, BitBucket, Bamboo, Crowd)
• Integrated Confluence, BitBucket, Fisheye & Crucible and Bamboo with JIRA.
• Upgraded and migrated Atlassian tools.
• Worked on Setup JIRA Project, Issue type, Workflows, custom fields, Field Configuration Schemes, Permission schemes and Notification Schemes.
• Customized JIRA dashboard by adding gadget, manage user access and add-ons.
• Worked on Setup Confluence spaces, knowledge bases, create templates and permissions
• Created source control tools, branches, pull requests.
• Successfully set up build plans using Atlassian Bamboo to poll for changes and fetch source code from remote Git repository, build the entire application and finally deploy it to integration environment.
• Worked on Setup integration of BitBucket with JIRA and Bamboo to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on Setup and configure Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup Git revision control system on Atlassian BitBucket and local development environments.
• Worked on Setup Crowd for user management
• Configured secure database in PostgreSQL, create database users with appropriate privilege on the database
• Worked on Setup JIRA Service Desk, Request Types, Service Desk Forms, Queues, SLAs, Reports
• Acted as the point of contact for set-up, maintenance and ongoing development of build/ integration infrastructure
• Created project in JIRA, customize project dashboard by adding gadget, manage user access and add-ons Add custom workflow integrated to custom fields and screens to perform automate project flow among different departments.
• Created spaces in Confluence, update documentations, add JIRA issues to personal Confluence page.
• Setup LDAP Directory in Crowd.
• Integrated and configured Jira with Crowd.
• Integrated and configured Bamboo with Jira.
• Resolved issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
• Experience in writing/building/integrating custom modules for JIRA/Confluence
• Created JIRA and Confluence user guide, admin guide, workflows, screens, and other administrative activities.
• Integrated JIRA projects with Confluence Pages and construct Confluence pages.
• Integrated Confluence with Fisheye. Published Jira gadgets and dashboards on confluence page.
• Worked on Setup integration of Stash with JIRA and Bamboo to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on setup and configured Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup Git revision control system on Atlassian Stash and local development environments.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash, Agile, Tempo Time Tracking, Confluence, Service Desk, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Ability to write Java and Java Script for custom JIRA development work
• Used Groovy scripts on Script Runner plugin to write custom scripts for Jira.
• Configured secure database in PostgreSQL and MySQL, create database users with appropriate privilege on the database and perform database performance tuning.
• Developed server-side scripts to customize GIT and integrate it with tools like Jenkins.

Confidential

Atlassian Administrator

Responsibilities:

• Overseen JIRA/Confluence Global Administration group.
• Made projects on JIRA and rolled out JIRA agile boards.
• Made Custom workflows, custom screens and custom fields on JIRA.
• Made custom templates for use inside Confluence.
• Gone about as POC for all JIRA/Confluence/Agile related inquiries, issues and exercises
• Worked intimately with administration to actualize far reaching developments to their improvement procedures and techniques, redoing JIRA and Confluence to take the cutting edge of the new frameworks
• Peaked client records, and specialized reports archiving JIRA venture arrangement gave instructional meetings.
• Supported the integration of existing and new applications within the current infrastructure, including but not limited to: Confluence, Bit Bucket, Bamboo
• Created Complex JIRA venture work processes, field arrangements, screen plans, consent plans and notice plans.
• Improved JIRA application to customization as required.
• Investigated any JIRA issues for clients
• Contracted to fill in as the JIRA Systems Administration for the worldwide JIRA/Confluence framework, including all related projects, modules and frameworks
• Altered both JIRA and Confluence to in corporate into the previous frameworks with an eye towards making the projects expansions of their frameworks, and not preventions to their frameworks
• Relocated JIRA crosswise over conditions and worked at JIRA database dumps.
• Worked on JIRA as a component of development.
• Have been adept at keeping up JIRA backups frequently.
• Prolific information of LDAP/Active Directory validation.
• Chipped away at Apache servers and hosted JIRA from Amazon Infrastructure.
• Created events, email notifications schemes and assigned project roles on JIRA.
• Made custom dashboards, propel channels and equation-based fields.
• Actualized and oversaw, as Configuration Manager, manufactures and source code fanning and QC and mix testing situations
• Composed the establishment of customer particular applications and frameworks
• Decided the suitable strategies for introducing applications and frameworks; settled issues of hugeness and actualized restorative strategy as required.
• Extended utilization of JIRA to numerous different divisions, making JIRA the arrangement of records.
• Updated framework programming and equipment parts as required to address business issues; facilitated reinforcements, guaranteed redesigns were happening as per built up organization parameters

Environment: JIRA, Confluence, Bamboo, Bitbucket, Fisheye, Crucible, Ant, Maven, Tomcat, Java, JSON

Confidential

Atlassian Administrator

Responsibilities:

• Efficient capability in report generating and workflow advancement inside JIRA.
• Given prescribed framework to use with Atlassian products integration.
• Offered help as required to customer chairmen and clients to guarantee the accomplishment of executed arrangement.
• Lead and give specialized help or potentially preparing in utilizing and Confluence and different tools as distinguished.
• Made a JIRA workflow and applied the condition, validators, and post-works in the progress to speak to the business prerequisite process.
• Overseen all creation related changes/manufacture/arrangements. Made SVN branches for future parallel releases.
• Oversaw supporting task Administration, Agile Board Configuration and Client Management.
• Settled issues as they emerge with JIRA projects and Confluence on in coordination with Jira facilitating accomplice group.
• Overseen JIRA templates, Workflows, and other usefulness in help of departmental clients.
• Made and oversaw JIRA templates and complex JIRA workflows including project workflows, screen schemes, permission scheme and notification scheme.
• Evaluated authoritative structures inside portfolio device. Influencing suggestions for alterations, to actualize endorsed changes.
• Specialized ability in third party product integration into JIRA.
• Creating JIRA and Confluence user guide, administrator direct, workflow, screens and other regulatory exercises.
• Utilized JIRA Behavior plug-in, which just characterizes how field acts with the issue in the project.
• Familiar with and have worked with additional feature add-ons such as Tempo, Jira Capture, Jira Agile. Service Desk, Portfolio and QA orchestra.
• Well versed at JIRA project configuration and customization utilizing issue schemes, workflow schemes, field configuration schemes, screen schemes, permission schemes and notification schemes.
• Administrated and oversaw Atlassian tool suites, (establishment, configuration, migration, upgrade, redesign, patching, provisioning, server administration and so on.)
• Bolstered the Midstream IT portfolio Manager by working with Agile mentors from CA Agile.
• Tweaked migrated JIRA projects as asked for by users, including optimizing workflows, making exceptionally figured fields to help revealing needs, and overseeing genuine JIRA reporting devices/gadgets.
• Have configured Bamboo for ceaseless in corporation setting up programmed surveying of store for new code changes and robotizing fabricates in view of it.
• Dealt with integration of Fisheye with JIRA and Bamboo for the tracking of the issue and ceaseless in corporation.