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Performance Improvement Analyst Resume

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Chicago, IL

SUMMARY

  • Army Veteran with 8 years of experience as an application developer. A proven track record of increasing efficiency and streaming - lining manual processes.
  • Supported multiple projects and in each case helped teh company reduce costs and grow productivity.
  • Software projects include applications designed for reporting, data analysis, minimizing manual processes and procedural management all supporting financial and business customers.
  • Engineered dozens of applications for multiple departments while managing all aspects of application development including gathering business/functional requirements, design, development, testing and deployment.
AREAS OF EXPERTISE
  • Python JavascriptMicrosoft OfficeDatabase Design
  • VBADjangoMicrosoft AccessData Analysis
  • SQLHTML/CSSAgile DevelopmentProject Management
  • PostgreSQLReactJSGit/GitHub AWS

PROFESSIONAL EXPERIENCE

Confidential | Chicago, IL

Performance Improvement Analyst

Responsibilities:

  • Analyzed collateral data in compliance with tax withholding and reporting requirements.
  • Analyzed systems with teh objective of realizing efficiencies through automation.
  • Created business requirements documents for automation.
  • Developed test plans and test scripts for Global Collateral Operations.
  • Validated that user expectations are achieved during teh testing process.

Confidential | Chicago, IL

TEMPPrincipal Database Developer

Responsibilities:

  • Managed all systems for teh entire mortgage operations department of over 30 people.
  • Automated job processes and procedures eliminating teh need for multiple new employees.
  • Reduced analysis and report processing time for a process from 6 weeks to 3 days, redesigning and automating teh process in Microsoft Access.
  • Reduced delinquent loans by 40%+ by developing applications to manage, research, analyze data and run reports resulting in greatly reduced carrying costs.
  • Trained 30+ employees in Access, Excel and VBA resulting in $50K annual savings.
  • Analyzed, cleaned, and normalized data for use in all processes and reports.
  • Utilized Tableau to create ad-hoc and monthly reporting.
  • Managed Polypaths Enterprise servers for hedging and risk calculations on mortgage bonds, version testing, upgrades and maintenance.
  • Responsible for providing historical/detailed analysis, critical monthly Value at Risk report and other tasks by utilizing Polypaths Enterprise and Excel.
  • Validated data and reports used to make critical judgments of financial activities/transactions.
  • Researched and resolved issues that impacted regulatory reporting.
  • Automated and maintained risk processes using Microsoft Access and Excel.
  • Designed and Engineered Microsoft Access applications for multiple departments.
  • Re-engineered, updated and integrated QC Loan Management System of 7 legacy databases, increased productivity, enhanced reporting and analysis, allowing better tracking of loans.
  • Streamlined hundreds of manual and inefficient job processes integrating numerous disparate systems into a singular application.
  • Saved teh department over $70K by creating a public facing application to automate teh pulling of public information to calculate loan limits for hundreds of banks.

Confidential | Buffalo Grove, IL

Senior Network Administrator

Responsibilities:

  • Designed system solutions and specified system requirements for new network devices.
  • Managed and maintained network utilizing Windows Server, Active Directory, Citrix, firewalls, enterprise antivirus, local and group policies.

Confidential | Des Plaines, IL

IT Specialist II

Responsibilities:

  • Supported over 4,000 global users to address system and network related issues.
  • Conducted application troubleshooting for Windows, Linux, MS Server, Mac OS and VM’s.

Confidential | Joliet, IL

Military Intelligence Analyst

Responsibilities:

  • Held Top Secret Security Clearance from 1998 through 2008.
  • Conducted analysis of CIA, NSA and FBI reports in support of counter-terrorism initiatives.
  • Recognized and awarded by a 3-star general for outstanding contributions.
  • Conducted security clearances and managed secure data for multiple Army bases.
  • Redesigned system for tracking attacks on troops to better visualize data and consolidated information into daily reports, which were instrumental in reducing troop fatalities.

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