Performance Improvement Analyst Resume
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Chicago, IL
SUMMARY
- Army Veteran with 8 years of experience as an application developer. A proven track record of increasing efficiency and streaming - lining manual processes.
- Supported multiple projects and in each case helped teh company reduce costs and grow productivity.
- Software projects include applications designed for reporting, data analysis, minimizing manual processes and procedural management all supporting financial and business customers.
- Engineered dozens of applications for multiple departments while managing all aspects of application development including gathering business/functional requirements, design, development, testing and deployment.
- Python JavascriptMicrosoft OfficeDatabase Design
- VBADjangoMicrosoft AccessData Analysis
- SQLHTML/CSSAgile DevelopmentProject Management
- PostgreSQLReactJSGit/GitHub AWS
PROFESSIONAL EXPERIENCE
Confidential | Chicago, IL
Performance Improvement Analyst
Responsibilities:
- Analyzed collateral data in compliance with tax withholding and reporting requirements.
- Analyzed systems with teh objective of realizing efficiencies through automation.
- Created business requirements documents for automation.
- Developed test plans and test scripts for Global Collateral Operations.
- Validated that user expectations are achieved during teh testing process.
Confidential | Chicago, IL
TEMPPrincipal Database Developer
Responsibilities:
- Managed all systems for teh entire mortgage operations department of over 30 people.
- Automated job processes and procedures eliminating teh need for multiple new employees.
- Reduced analysis and report processing time for a process from 6 weeks to 3 days, redesigning and automating teh process in Microsoft Access.
- Reduced delinquent loans by 40%+ by developing applications to manage, research, analyze data and run reports resulting in greatly reduced carrying costs.
- Trained 30+ employees in Access, Excel and VBA resulting in $50K annual savings.
- Analyzed, cleaned, and normalized data for use in all processes and reports.
- Utilized Tableau to create ad-hoc and monthly reporting.
- Managed Polypaths Enterprise servers for hedging and risk calculations on mortgage bonds, version testing, upgrades and maintenance.
- Responsible for providing historical/detailed analysis, critical monthly Value at Risk report and other tasks by utilizing Polypaths Enterprise and Excel.
- Validated data and reports used to make critical judgments of financial activities/transactions.
- Researched and resolved issues that impacted regulatory reporting.
- Automated and maintained risk processes using Microsoft Access and Excel.
- Designed and Engineered Microsoft Access applications for multiple departments.
- Re-engineered, updated and integrated QC Loan Management System of 7 legacy databases, increased productivity, enhanced reporting and analysis, allowing better tracking of loans.
- Streamlined hundreds of manual and inefficient job processes integrating numerous disparate systems into a singular application.
- Saved teh department over $70K by creating a public facing application to automate teh pulling of public information to calculate loan limits for hundreds of banks.
Confidential | Buffalo Grove, IL
Senior Network Administrator
Responsibilities:
- Designed system solutions and specified system requirements for new network devices.
- Managed and maintained network utilizing Windows Server, Active Directory, Citrix, firewalls, enterprise antivirus, local and group policies.
Confidential | Des Plaines, IL
IT Specialist II
Responsibilities:
- Supported over 4,000 global users to address system and network related issues.
- Conducted application troubleshooting for Windows, Linux, MS Server, Mac OS and VM’s.
Confidential | Joliet, IL
Military Intelligence Analyst
Responsibilities:
- Held Top Secret Security Clearance from 1998 through 2008.
- Conducted analysis of CIA, NSA and FBI reports in support of counter-terrorism initiatives.
- Recognized and awarded by a 3-star general for outstanding contributions.
- Conducted security clearances and managed secure data for multiple Army bases.
- Redesigned system for tracking attacks on troops to better visualize data and consolidated information into daily reports, which were instrumental in reducing troop fatalities.
