PROFESSIONAL SUMMARY:

• Configuration of new workstations, set up user accounts, installation of system wide software, perform procedures preventing viruses, allocating mass storage space. Participated in the planning, development and installation of network systems by evaluating current and future business requirements; teaming with various technologies, technicians and managers, document critical processes, and sequence of escalation when problems arise.
• Support asset management technology solutions, application development teams with any hardware/software networking issues, and follow - up on all problems/anomalies/issues escalated to the customer by the technology support center, and Help Desk. Proactively monitor the status of the network server farm and infrastructure environments.

TECHNICAL SKILLS:

HARDWARE: HP, DELL, COMPAQ, SUN MICROSYSTEMS, racks/router systems, SAN-NAS networks

SOFTWARE: Seibel, Peregrine Service Center, Visio, Net Cool, Open View, Microsoft windows ( XP, XP PRO, 2000PRO, 2003 Server, OFFICE 2003 SUITE, 2008 Server, 2010 Office), Identipass, Microsoft Remote Server

NETWORKS: TCP/IP, WAN, FTP, VPN, WIRELESS Networks

SECURITY: Internet Security, Norton Ghost, Pc Anywhere, Crypto Keys, Gold disk.

ADOBE: Reader, Photoshop.

UNIX/LINUX: Solaris, CentOS, RHEL, Cygwin, Ubuntu

VIRTUAL: VMware, Virtual box

OPERATING SYSTEMS: WIN7/8/10 and previous versions, Win Server, MAC

VTC: Polycom, AMX system

Servers: Cisco, HP

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Systems Adminstrator

Responsibilities:

• GCSSJ - program support
• CentOS and Red Hat operating system, command line interface
• Bash Scripting
• Vmware integration
• Manage configuring and maintaining lab environment
• Creating program builds using Jenkins
• Cisco server configuration
• RHEL integration and support

Confidential, Herndon, VA

Systems Adminstrator Integrator Tech

Responsibilities:

• Active Directory support
• CentOS and Red Hat operating system, command line interface
• Bash Scripting
• Principle support on the Gotham system
• Detect, contain and eliminate virus infestations.
• Provide password support
• Monitoring security alerts
• Managing d Confidential protection and deploying encryption policies
• Assisting in Signal Troubleshooting

Confidential

Network Security Systems Engineer

Responsibilities:

• Principle support on the MDeX system
• Tier 1 Support for the ProtectV, Key Secure, Storage Secure and Luna systems
• Securing and Monitoring various Enterprise networks
• Managing d Confidential protection and deploying encryption policies
• Manage Server maintenance
• Provide secure remote access, enhance network access security, simplify password management, and enable new online services

Confidential, Herndon, VA

Systems / Network Administrator

Responsibilities:

• Monitor network usage and capacity; ensure optimal performance,troubleshooting and quality assurance analysis.
• Utilize various engineering systems and processing equipment with integrated engineering teams and customer contacts.
• Give status briefings to customer representatives, system leads, and program management.
• Full - suite proficiency and daily implementation of resources deployed on Unix, Linux, Sun, and Windows operating systems.
• Experience with HUMINT and/or SIGINT collections and/or analysis.
• Use red hat enterprise work suite, utilizing UNIX commands. Perl, bash, python scripting.
• Implemented gold disk to lock down workstations and servers.
• Active directory management: accounts, workstation and server security policy, and user remote security policy management.
• AMX system utilization including d Confidential and video transfer to more than 200 workstations.

Confidential, Alexandria, VA

Help Desk / System Administrator / Team Lead

Responsibilities:

• Respond to telephone, electronic mail, and/or walk-in requests for support for all systems and equipment within DHS environment in accordance with current or revised Help Desk SOP's and/or service level agreements.
• Create user accounts across 3 different classifications: unclass, secret, and classified.
• Use Active directory to place accounts in correct OU’s.
• Enable and disable accounts in accordance to SSO instructions.
• Troubleshoot problems encountered using microcomputer software.
• Manage hardware/software testing and installation on desktops and servers.
• Perform network and desktop based detection of viruses to counter/eliminate/control.
• Provide limited one-on-one desk side for customers requiring assistance on standard software applications and/or IT equipment.

Confidential

System Consultant

Responsibilities:

• Complete workstations and laptops. All external equipment with connections to USB ports (cable TV cards, video displays cards, network cards, sound cards).
• Configured existing HP-Compaq-Dell workstations for different office applications ensuring connections for all five different networks and proper installation.
• Troubleshooting about 15 different tickets per day on peregrine.
• Maintain images for base systems and images.
• Manage deliveries of computer equipment to senator offices, to US capital police, and to all governmental organizations serving the senator offices.
• Assisting in providing information to the client.
• HP-Compaq routers and server configuration to Dell/HP personal computing. LCD and CRT monitor (Eizo, Apple, Dell, Micron, and Viewsonic).
• Blackberry installation to workstations connecting into the BES enterprise servers.
• Palm Pilot installation to workstation into BES enterprise servers. Singular, Confidential, and Nextel networks.