SUMMARY:

• Manage advanced commercial wireless telecom 2G/3G/LTE projects from inception to deployment including program management, architecture, design, development, building, budgeting, product management, vendor management, testing and network implementation.
• Communicate and identify key internal/external organization stakeholders to meet end objectives in a deadline driven environment within the allocated budget and resources. Sharpened and broadened influencing ability towards key target audiences by a continued integration of strategy, marketing, communication and business development with focus on achieving winning propositions.
• Strong ability to captivate and convey highly technical requirements into an action plan delivered downward and upward within the organization.
• Experience in challenging environments covering multiple disciplines such as radio access network (RAN 2G, 3G & 4G), customer marketing & communications, portfolio awareness, pricing, branding, share of voice, customer relationship management, technical pre - sales, tender management, network dimensioning and product testing.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Technical Program Manager

Responsibilities:

• Responsible for managing the development of system architectures for Content Factory broadcast engineering.
• Develops overall strategy for presentation to executives of high value projects/program.
• Manage the end to end lifecycle development for platform/infrastructure with multiple vendors (RCS, Dalet, Florical, Lawo, Zi, Broadview).
• Manage the transition of channels from legacy systems (Dalet 5.1, Dalet Plus, Prophe)t to Content Factory platform ( Broadview, Florical, Zetta, Galaxy MAM).
• Manage infrastructure readiness for Music Phase, Comedy Phase, Canada Phase and Talk/Sports Phase. Requirement gathering, design, architecture sign off from internal/external stakeholders, testing, bug fixes, deployment and post deployment activities.
• Coordinate program deliverables across SXM’ organization involving Broadcast Engineering, Programming Operations and Broadcast Operations team.
• Manage processes that lead to developing, capturing, and implementing technical solutions to address requirements.
• Manage the implementation of:
• Policies and procedures to ensure that systems support requirements and meet the needs of end users.
• Technical standards and functionality tests for system development.
• Specifications that drive system development.
• Be a liaison to industry groups and entities in an effort to develop concepts and internal standards into industry accepted standards and products to support SXM's business goals.
• Develop a culture that ensures system development and deployment across multiple platforms is consistent and meets SXM Broadcast Engineering Standards.

Confidential, Herndon, VA

Senior Technical Project/Program Manager

Responsibilities:

• Manage/validate entire wireless project lifecycle(macro/small cells/Inbuilding) deployment/network roll out programs that cover SOW, change request, site acquisition, commercial agreement, ordering, BOM, RF analysis, pre/post drive, site development, room readiness, backhaul procurement (fiber optics/microwave), installation, integration, provisioning and integration.
• Manage and lead complex projects through entire project lifecycle (inception, design, development, integration, test (UAT), trial, and deployment). Create and track end to end project plan.
• Work with site development team and contactors for site acquisition process. This includes site survey, site visits, environmental regulations, security, existing site lease/file review to determine existing entitlements, candidate identification for new site builds, developing andsubmitting Site Candidate Packages (SCIP), identifying and ordering engineering and design services, review of engineering reports, construction drawing, lease negotiations, identifying zoning and permitting requirements and securing municipal permits,and all other services through securing (NTP) Notice to Proceed.
• Host NRT(lab) and FIT(production) exit review meetings for each SW release covering LTE network elements like NPO, SAM A, SAM B, PGW, SGW, OSS/BSS, MME and eNB.
• Participate in negotiating scope, financial terms, change request management and conditions with supplier. Manage general accounting practices, related to project management - including budgeting, invoicing, purchase orders, and accounts payable.
• Lead and track tasks and milestones across all parties (including vendors). Leading/facilitate/drive programs; share responsibility and accountability for programs (VTF). Review project deliverables and establishes quality checks with entry and exit review meetings to get stakeholder approvals and satisfaction.
• Troubleshoot bug triage, manage bug lists across vendors, track issue resolution with vendors. Identify and manage critical path and risk areas, and create risk response and mitigation plans.
• Work with other PMs to track and manage inter-project dependencies. Communicate updates on major milestones, escalations, and status to executive management with weekly/monthly dashboard presentations.
• Develop required project documentation identifying project goals, KPIs, tasks and generating content consistent to meet objectives and quality standards. Used doc control and HP Quality Center/HP PPM for reporting.
• Assure best in class network performance targets and KPIs are met successfully.Utilized Agile/Scrum methodologies for daily operation and Project Management Practices.
• Demonstrated application of and proven success of project management methodology, web application systems, management tools, analysis and research tools, documentation tools, and reporting tools.
• Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment, communicating and influencing effectively at all levels of an organization.
• Relationship management with 3rd party service delivery partners in regards to SLA contracts.
• Develop, track, report and manage handovers from development to operations team.

Confidential, Reston, VA

Senior Technical Project/Program Manager

Responsibilities:

• Manage/validate end to end small cells deployment/network roll out programs that cover SOW, change request, site acquisition, commercial agreement, ordering, BOM, RF, OSS/BSS design analysis, pre/post drive, site development, room readiness, backhaul procurement, installation, integration, provisioning and integration.
• Host NRT and FIT exit review meetings for each SW release covering LTE network elements like NPO, SAM A, SAM B, PGW, SGW, OSS/BSS, MME and eNB.
• Manage monthly project dashboard for senior management review to track -Schedule, budget variances, Key risk factors and issues.
• Host weekly calls between 3G/4G Sprint teams, OEM and EMS for project tracking and execution.
• Develop NRT(Network Readiness Testing) and FIT( Field Integration Testing) strategy/test plan for each NV programs with various NDE groups like CORE, RAN, MME, eCSFB and devices team.
• Work closely with technology and operations to bring risk related integration efforts and align business standards/security compliance requirements.
• Work as a Prime Integrator, consolidating multiple vendor products to perform IOT testing and validation in the lab and field providing seamless system integration.
• Financial Management - Executed contract value and managed cost strategy of up to USD 300M per year. Negotiating scope, financial terms, CR and conditions with vendor.
• Work with vendor management for 3rd party products/partners/subcontractor for holistic cost effective and full turnkey solutions.
• Coordinate CR, CIQ, CMC,LLD, HLD, MOPs, release notes and other technical documentation with OEMs.
• Manage site construction - Tracking product delivery to site.CAD/Design/Construction Drawing (CD) review. Building Systems, HVAC, emergency generators. Municipality, environmental and utility requirements. Validate fiber cable/antenna connectivity and integration to existing live network element systems.

Confidential

Customer Marketing Manager

Responsibilities:

• Execute value and innovation based engagement and product presentations with Ericsson key stakeholder customers, especially tier 1 (BOD) and tier 2 (CxO) level to grow market share in all KAM. Cultivate and maintain a strong network of contacts among the KAM, MU, BU, government (MCMC, MOSTI, and MDec), targeted audience and other identified external parties.
• Execute branding awareness campaign to customers via innovative marketing channels ( MMS, EDM, etc) and customer relationship management activities (movie night, team building)
• Design & implement business innovation factory within Confidential to communicate successes and value to customers via marketing channels (roadshow, events, showcase, and summit).
• Assist KAM in developing go-to-market plans, elevator pitches & KAM newsletters for promoting products and services to customers, especially key decision makers and relevant parties.
• Assist in design and development of media campaign to highlight competitor’s weaknesses in professionalism and objectivity.
• Planned, organized, executed, evaluated and lead a multi-million dollar program from concept through closure. This includes all aspects of program design and concept, budget planning and controlling, risk management and reporting following the Project Management Office’s standards and procedures, to meet or exceed stakeholder needs and expectations and maintain a high level of quality through communication, customer service and organizational practices. This involves partnering locally and globally with all areas affected by the projects, including suppliers, end users, senior management and executives. It also includes assembling, leading and motivating project team members in the design, development and delivery of solutions.

Confidential

Radio Access Network Engineer

Responsibilities:

• Coordinated RAN pre-sales strategy and marketing materials to local and South East Asia customers such as Maxis, DiGi Telecom, U-Mobile, Celcom, GrameenPhone, Smart, Excelcom through technical presentations and roadshows.
• Successfully developed a cost effective solutions for radio products with price analysis for RBSs and site materials based on latest marketing trends and customer requirement.
• Provided technical expertise to Key Account teams in responding to Statement of Compliances, Request for Proposal clarifications and building up customers network infrastructure planning.
• Responsible for Radio Network planning, dimensioning and preparation of link budget analysis. Formulated Bill of Material for GSM RBS 2000 Products, WCDMA RBS 3000 Products, Kathrein Antenna system with feeders, Site Material (Battery Backup, Distribution Frame) & Installation Material.
• Defined and implemented a database that maintains information on WRAN Node B Software Licensing used in network expansion and software upgrades
• Actively provided consultation to the customers through feature analysis by presenting technical workshops/marketing road shows within the GSM and WCDMA radio network area plus provided recommendations on BSS and WRAN feature parameters to improve overall radio network performance and radio sites optimization.
• Worked on business case studies on how to optimize CAPEX and OPEX for Ericsson in terms of TCO (Total Cost Of Ownership). Program/Project Cost Estimations and Budgeting, Return of Investment (ROI), Payback Periods, NPVs, Profit and Loss( P&L) forecast and Cost Management.
• Manage OSS/BSS system, design, dimensioning capacity based on requirement, architecture, integration and implementation.

Confidential

Engineer

Responsibilities:

• Conducted root cause analysis on HSA & media by performing component level testing such as VMI (Visual Mechanical inspection), QST (Quasi Static Tester), DET (Dynamic Electrical Tester) & OSA (Optical Scanning Analysis).Co-ordinated team to execute action items based on Fault Analysis findings and Drive Integration reports after evaluating risks, pros & cons.
• Developed process and procedures to screen out failures at component level to assure only reliable/good parts will be built into drive. Provided regular reports to internal departments on Head/Media observations, actions to be implemented and improvement plans to overcome repeated failure category.