SUMMARY

• Highly technical and detail - oriented systems engineering professional, dedicated to using the newest and best cutting-edge technologies for problem solving and improved client relationships.
• Natural leader, comfortable managing employees of all disciplines and skillsets, and working with teams to determine the best solutions for efficiency, accessibility, and functionality.
• Committed to constant improvement in all aspects of work.

TECHNICAL SKILLS

Platforms: Windows, Linux

Tools: Software Development Life Cycle (SDLC), AWS Cloud, Enterprise Architect, Eclipse, AutoCAD, BMC Remedy, Cloudformation, CloudWatch, HP ALM, HP Quality Center, IBM Rational ClearQuest, Jenkins, GitHub, Microsoft Office Suite, Office 365, SharePoint, VMware vSphere Web Client, vRealize Log Insight & vRealize Network Insight (vRNI), Virtual Desktop Infrastructure (VDI), Active Directory, MySQL, Salesforce, IBM Bluemix, Heroku, Pivotal Cloud Foundry, HTML, Java, Selenium, Junit, Eclipse, Visio

Databases: Oracle, MS Access, MySQL Server, TOAD

PROFESSIONAL EXPERIENCE

Senior Systems Engineer

Confidential, Greenbelt, MD

Technical Scope: Systems Engineering, Test Engineering, Agile, Infrastructure Testing, AWS Cloud, SharePoint, VMware, VDI, Selenium, Java, HP ALM, BMC Remedy, GitHub, Tanium, ATO

Responsibilities:

• Responsible for ensuring IT Infrastructure including hardware, software, systems and network connectivity are configured and developed correctly as per the appropriate Build sheets, Interface Control Documents, Release notes and/or Firewall Rules Change Request (FRCR) specs.
• Providing independent verification and validation (IV&V) testing support to Amazon Cloud, Datacenter, Backup, Storage, BCDR, Database and DevOps engineering and implementation teams.
• Develop test plans, test cases and test analysis reports and ensure project related test deliverables adhere to policy and meet requirements.
• Review Nessus Vulnerability Scan results and coordinate with Security Team to mitigate/patch vulnerabilities.
• Create, verify, prioritize, track and resolve defects using HP ALM. Use HP ALM for writing manual test cases and executing them.
• Develop and execute SQL queries using TOAD and store procedures to validate the data.
• Recommended controls by identifying problems and writing improved procedures.
• Develop Knowledge Based Articles (KBAs) and Standard Operating Procedures (SOPs) for the purpose of cross training, knowledge transfer and improved user satisfaction.
• Conduct Performance & Scalability testing, Load Testing and Stress Testing on VDI environment to ensure maximum number of Census Enumerators can utilize Citrix Virtual Apps and Desktop during peak hours with minimum server saturation.
• Utilize tools such as AppDynamics, Tanium, Oracle Enterprise Management (OEM) and VMware vRealize Operation Manager for monitoring and reporting.
• Utilize Java and Junit framework for automated Test Driven Development (TDD) for both system integration testing (SIT) and user acceptance testing (UAT), on large government software development programs.
• Participate in the change management cycle by representing Infrastructure Test Team during daily Change Advisory Board (CAB) meetings and providing verification for all newly provisioned systems and requested changes.
• Decommissioning of all software and hardware components both On Prem and AWS Cloud including databases, servers, load balancers, applications, firewalls, security groups as well as a variety of AWS Services.

Systems Integration Consultant

Confidential, Arlington, VA

Technical Scope: Salesforce, CRM, AWS, Reporting, Remedy, Risk Management, Systems Integration, SharePoint

Responsibilities:

• Successfully utilized Amazon Web Services (AWS) to assist in the migration of millions of Person Identifiable Information (PII) from legacy systems, into an IaaS cloud architecture, for improved Social Security Administration (SSA) record handling and storage.
• Conducted system level monitoring of CPU Utilization, Disk Read/Write, and Network using AWS CloudWatch and assisted with account provisioning and password resets.
• Utilized Salesforce as a Customer Relationship Management (CRM) tool for procurement, customer service, and account record management.
• Led daily System Integration Testing (SIT) and User Acceptance Testing (UAT) status report meetings and reported defects to project teams and client.
• Ensured Software Requirements completely identified the functionality for the system and that all requirements had been tested successfully.
• Conducted risk assessment activities in order to mitigate or avoid potential project risks and developed Risk, Assumption, Issues and Dependencies (RAID) logs in SharePoint for tracking.
• Became Subject Matter Expert in BMC Remedy, an IT service management suite, and created business processes for Remedy support, service/incident management requests, and ticket tracking.
• Utilized Project Management and financial skills to help ensure all Firm Fix Price (FFP) contracts remained profitable with an Operational Income (OI) of at least 14.6%.

Systems Engineer

Confidential, Chantilly, VA

Technical Scope: Process Improvement, Data Analytics, Project Management, Systems Engineering

Responsibilities:

• Utilized Systems Development Life Cycle to Capture Requirements of the National Geospatial-Intelligence Agency’s (NGA) $873 million dollar proposal (eSMARTS), which involved over 300 Full Time Equivalents (FTE’s).
• Applied lean/process improvement skills in the SI Resource Center Lean Event to better utilize employees, lowering the A27 cost burden rate, and improve overall satisfaction within the SIRC.
• Analyzed and examined highly skilled talents relative to specific tasks concerning the Request for Proposal (RFP) material, in order to further various missions and strategic goals in relations to the Statement of Work (SOW).
• Used Microsoft Project to assign resources, schedule tasks and track the progress of several concurrent projects.
• Utilized Object Oriented Analysis and Design (OOAD) to develop models, spreadsheets and databases to analyze large quantities of data related to proposal material, for statistical, operational and process analysis.

Systems Engineering Researcher

Confidential, Baltimore, MD

Technical Scope: Solution Architecture, Object Oriented Analysis and Design, Data Modeling, SDLC, Systems Engineering

Responsibilities:

• Utilized Information Technology (IT) and Systems Integration to link the components of various Web Crawler, Scraper, and Data Mining subsystems to create one compatible and integrated system.
• Developed Data Mining and Extraction workbench, for use of the United States Military, to gather unclassified statistical data from the World Wide Web, pertaining to the war in Iraq, to forecast “hot spots” in which terrorist activity was likely to occur.
• Applied System Development Life Cycle (SDLC) methodologies to develop a Human, Cultural, Social, and Behavioral platform of information pertaining to the Iraqi and Somali people to create profiles of the likelihood of a particular class, religion, background, etc., engaging in terrorist activity.
• Utilized Enterprise Architect and I-Grafx to model Data Mining and Extraction technologies and used Database Management tools such as MySQL and Microsoft Access to manage and structure the data.

Industrial Engineer

Confidential, Middle River, MD

Technical Scope: Risk Management, Process Improvement, Project Management, Lean Six Sigma, Statistical Analysis

Responsibilities:

• Applied Lean Manufacturing and Kaizen principles to the Boeing 747-8 contract valued at over $1 billion dollars.
• Utilized 5S as part of a Kaizen continuous improvement process to improve workplace organization, and developed Kanban boards to monitor production and inventory workflows.
• Performed statistical analysis on 747-8 data using Minitab and Excel to advance process improvement and quality improvement of the Boeing 747-8 thrust reverser.
• Designed ergonomically sound hardware tools to minimize potential risks and injuries and improve shop workers speed and efficiency.
• Conducted time studies to capture and improve non-value added time cost drivers.