PROFESSIONAL SUMMARY:

Possess extensive experience in engineering on prem solutions utilizing Windows and VMware technologies in LAN/WAN environments. Very capable of understanding and assisting with routing and switching. Able to manage a team of engineers in the development, testing and implementation of solutions locally and remotely.

TECHNICAL SKILLS:

Software: Windows Server 2016, 2012R2 and 2008R2; Exchange Server 2010 and 2007; VMware vSphere & vCenter 7.0, 6.5, 6.0, and 5.5, Blackberry Enterprise Server 5.1 and Symantec Endpoint Protection 14; FreeNAS, PFSense Firewall, Xacta Online Security portal

Hardware: Dell & HP Servers and Blades, HP Printers, Cisco 2900 series switches

PROFESSIONAL EXPERIENCE:

Team Lead / Sr. Systems Engineer

Confidential

Responsibilities:

• Possess Sr. Leadership skills where I can manage projects, task and people individually or a team of engineers; have the aptitude to work within a team environment or as an individual
• Design, document, implement and manage Windows 2012 and 2016 networks
• Design, document, implement and manage Exchange 2007/2010 messaging systems
• Design, document, implement and manage VMware 6.5 and 6.0 environments
• Experienced with Windows Active Directory Group Policy, DNS and DHCP services
• Experienced with diagnosing network connectivity problems (router and switches)
• Experienced with Windows patching, security STIGs and IAVAs
• Capable of writing documentation (SOP’s and how to guides)
• Experienced with security documentation for Authorization to Operate (ATO)
• Familiarity with the Risk Management Framework (RMF) for securing systems
• Utilize Nessus tool to scan servers and devices, and mitigate findings
• Able to provide technical leadership to tier 1, 2 and 3 support levels
• External Systems Network - external project
• Configured and implemented HP Gen9 servers, MSA storage w/ISCSI
• Setup and Configured vSphere 6.0 and vCenter 6.0
• Built 25+ Windows 2012R2 servers, AD, DNS and DHCP
• Implemented Symantec Endpoint Protection 14
• Developed an Offline PKI solution for 2 factor authentication
• Documented and cross train operations administrators on the environment
• Call Center Audio Bridge Solution
• Setup and configured Windows servers, applications, Linux appliances, firewall rules, and the vendor specific application
• Wrote documentation to support the management of this system
• Windows 2008R2, 2012R2, and 2016R2:
• Managed a Windows 2008R2 network consisting of over 300 production & development servers to include services for DNS, DHCP, Group Policy and accounts
• Led efforts to diagnose and resolve a catastrophic Windows 2008/2012R2 DevNet environment that had global catalog, replication and DNS issues
• Develop, document and train personnel on various projects engineered by myself
• Microsoft Exchange 2007:
• Managed Exchange 2007 environment, database stores and mailbox administration
• Perform diagnostics as needed (defrag, esutil, isinteg) and mailbox restores vSphere 6.x
• Managed the development VMware environment which consist of 16 ESXi host with 300+ servers, application servers and provide high level guidance as needed
• Manage the day to day operations of both environments to include resource allocations (DRS), High Availability (HA), storage and troubleshot errors as needed

Sr. Systems Engineer

Confidential

Responsibilities:

• Successfully engineered, documented and implemented the Unclassified and Classified Exchange 2007 migration to include creating clusters using MS Clustering, installed & configured Exchange 2007, create DB’s, cutover PubFld, Address Book, P2V a box to be used for legacy restores and write documentation to transition to Operations. Client base existed of 9500+ Unclass and 6500+ classified mailboxes
• Successfully completed the build out for a new Exchange server for classified email content filtering using Symantec Mail Security for Exchange 6.5
• Setup and configured Symantec Mail Security for Exchange 2007
• Successfully installed and configured SME-PED devices to be used for viewing Unclass and classified emails
• Configured OWA and Exchange 2007 to work with Entourage for our Mac users; created applicable databases, storage groups, policies and developed PowerShell scripts for generating information and moving multiple mailboxes
• Worked with the development of implementing applications on the network; understanding of application workflow from network backend to routing, switching, server and desktop requirements and configurations
• Worked with reconfiguring Active Directory to accommodate Exchange 2007/2010, modified GPO’s, configured DNS settings and new entries for parent and child domains
• Managed Windows server and Exchange servers within VMWare 4.0, created and configured VM’s, performed physical to virtual server conversions
• Experienced in writing Standard Operating Procedures, How to Manuals and multi-task priorities

Sr. Systems Engineer

Confidential

Responsibilities:

• Served as the Sr. Systems Engineer support the Air Force 844th Command Squadron at Bolling AFB
• Managed day to day operations for the Windows 2008/2003 and Exchange 2007 enterprise environment which consisted of 30,000+ customers.
• Managed 12 Exchange 2007 server, managed databases and user mailbox moves using PowerShell scripts
• Administered Active Directory for creating and/or modifying user accounts, server and workstation objects; along with managing DHCP and DNS
• Managed Blackberry server, add devices and troubleshot problems
• Worked with Network Ops in identifying potential network issues, helped diagnose and resolve findings and assisted with setting up new switches and racks for expansion
• Engineered and managed Symantec 10.1.8 server to support Vista and XP
• Upgraded several Windows 2003 server to Windows bit and 64bit)

Sr. Systems Administrator

Confidential

Responsibilities:

• Previously provided Systems Operational support for the Secretary of the Dept. of Defense whereas I am involved with the day to day support for 3 LANs all running Windows 2003 Server and Exchange 2003
• Managed a test lab, that mirrored production, to help facilitate the installation, troubleshooting and workflow design Windows systems and applications (3rd party and in-house apps)
• Perform ongoing systems administration duties such as monitoring the mail gateways, DNS modifications, Exchange Server, AD objects, print servers and diagnose, troubleshoot and resolved systematic issues as they develop
• Setup and manage our VMWare ESX 3.5 test lab

Systems Admin

Confidential

Responsibilities:

• Previously served as the Blackberry Team Manager overseeing a DOJ enterprise blackberry environment which consist of 1000 customers, a BES 4.1 server and 2 blackberry technicians
• Administered a BES 4.1 server, manage logs, updates and troubleshoot device problems and assist customer via the telephone and/or provide desk side assistance
• Installed, configured and managed Veritas Backup Exec 10
• Interfaced with RIM on specific technical issues when troubleshooting
• Coordinated blackberry installs with inter office POC’s, manage paperwork and ensure everything is properly managed for blackberry installs, repairs and upgrades

Sr. Systems Engineer

Confidential

Responsibilities:

• Worked as a member of the ENMOC Systems Team supporting a DoS Enterprise Windows 2000 Active Directory network on OpenNet and ClassNet systems
• Provided Systems Engineering support to DoS post, both foreign and domestic, in managing their Windows 2000 AD Domain Controllers, mostly using HP servers
• Performed Domain Controllers rebuilds, QA testing and troubleshoot DC problems at post
• Monitor DC’s using NetIQ Network Monitoring Application using the methodology of respond, troubleshoot and resolve alerts as they are generated
• Interfaced with Enterprise Network Engineers to collectively resolve connectivity issues

Sr. Systems Administrator

Confidential

Responsibilities:

• Supported an office of 120+ users on a Windows 2000 and Exchange 2000 network Active Directory network on both the unclassified and classified networks
• Managed 6 Windows 2000 servers and 1 Exchange 2000 server; managed user accounts and mailboxes
• Managed application servers such as our ghost, blackberry and print servers
• Managed HP/Compaq servers, perform monthly maintenance, update security patches, virus definitions and server optimization
• Managed our Veritas Backup Exec 9.1 server and perform file restores as needed
• Developed Operations Manuals and Standard Operating Procedures (SOPs)

Sr. Systems Engineer

Confidential

Responsibilities:

• Hired as the Lead Network Engineer for Confidential overseeing 14 employees, conduct yearly appraisals, hire new personnel and manage employee relations
• Recognized as the assistant team lead for Network Operations Support for the Confidential Army Headquarters Enterprise Windows 2000 network consisting of 10,000+ users located throughout Crystal City and Rosslyn
• Managed user and mailbox accounts; perform administrator duties on Exchange Server 5.5, mailbox migrations, enterprise printer management; and utilize Windows 2000 services (DHCP, WINS, etc.)
• Managed Blackberry Servers (ver 3.5) and devices to include installation and troubleshooting
• Developed documentation to be used for desktop technicians and Jr. Admins on resolving network issues
• Started up a new contract at the US Coast Guard managing 10 employees Confidential employees
• Served as the Enterprise Master Analyst in charge of managing the Network Monitoring 24x7 Operations Center which consisted of 18 contractors
• Developed and managed an Enterprise Network Monitoring Center to support the migration of 40,000 clients from Windows NT & Exchange 5.5 to Windows 2003, AD & Exchange 2003, while using NetIQ and MOM 2005 to monitor the process and the servers thereafter