SUMMARY:

• ITIL Certified Consultant wif 8+ years of experience in IT industry as Systems Administrator and experienced Engineer wif expertise in migrations, deployment, administration and technical support of Microsoft Windows 2008 R2/2003/2000/NT, Exchange 2000/2003/2007/2010, Active Directory 2008/ 2003/2000 servers.
• Excellent understanding and troubleshooting skills in a large - scale enterprise network infrastructure.
• Specialize in Server level troubleshooting, Installation, Development infrastructure and administrative analysis, determining business requirements, discovery, enlightenment and implementation of inherent business standards (me.e. security, naming, service, object/resource model, etc)
• Expert in teh areas of Enterprise Management such as Service Management, Desktop Management and Windows, UNIX etc
• Experience involves Lotus Notes to Exchange migration, Sharepoint etc
• Highly organized, and able to do multitasking efficiently.
• This candidate TEMPhas excellent communication and inter-personnal skills.

TECHNICAL SKILLS:

Hardware Environment: Dell Latitude 500/600 series laptops, IBM Mainframes S390 G5/G6, Dell Optiplex workstations, Servers, IBM DS800/8300 Enterprise storage servers, HP, Dell and HP printers

Software Environment: Windows 2000/2003/XP/Vista, .NET Framework, Apache web server, IIS 6.0, MS SQL 2005/2008, Microsoft SharePoint services, Windows Server 2003/2008, Linux/Unix Servers managing, SCOM 2007, SCCM 2007, Endeca.

Network Environment: TCP/IP(v4 & v6), DNS, SMTP, DHCP, WINS, FTP, NTP, SCOM.

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Lead System Administrator/Application Support Specialist

Responsibilities:

• Testing, deploying and supporting Confidential developed applications (Win/Unix based) in different enterprise environments viz; UAT and production.
• COB coordinator for various applications like Developer Portal, XENV, CDDT ( Confidential Developed Application)
• Performing yearly COB test as a requirement for Disaster Recovery.
• Installing third party Software in UAT and pushing to Production after successfully testing.
• Performing root cause analysis and event correlation.
• Monitoring and providing resolution to incidents occurring on UNIX and Windows Servers.
• Preparing documentation including maintenance & updates on all operational documentation.
• Identifying, correcting & reporting processing slowdowns, malfunctions and abnormalities, and making recommendations to fix root causes.
• Well versed wif offshore support model of Infrastructure engagements.
• Expertise on UNIX, Monitoring/Reporting tools, & Shell scripting for administrative purposes.
• Ability to build and lead a team and manage teh activities of teh team.
• On-board new clients. We assist clients in setting up their applications to use respective tools.
• Supporting clients who are using Hermes to build, package, and deploy their applications.
• Understand how to use mentioned tools and explain errors they encounter when using above tools.
• Direct users to appropriate documentation to help them resolve their specific issues.
• Perform administrative functions. For example, we move source trees from one application to another, move packages from one source tree to another, retire source trees, add new files suffixes to teh list of supported file suffixes, install 3rd party products, update product compatibility information, retire product versions, Establishing ACL control on XENV components, Transferring licenses from one user to another, Granting/Revoking Application access,
• Supporting clients who are using teh Performance Centre 9.5 (production environment), in addition to Performance Centre 9.1 (development environment) to run their scripts and perform load test.
• Troubleshooting issues where clients cannot run their Load Test on Performance centre.
• Performing administrative functions for teh Performance centre. For example, on boarding Projects, Granting/Revoking Project access, modifying Project details etc.
• Restarting or stopping servers, rebooting host domain, host Domain creation etc

Confidential, Santa Ana, CA

Windows/Application Admin

Responsibilities:

• Build teh complete environment for Confidential to migrate from web sphere to .Net
• Install all software required to run process on .Net environment like (SCOM 2007, SCCM 2007, SQL Server 2008, Active Directory, MOSS Server, Endeca) in Dev/UAT/ Test/Prod.
• Configured SCOM for alerts setting to any service failure.
• Granting Access, creating new users using Active directory.
• Dev/Production Deployment.
• Creating Group policies for automating user and resource administration.
• Creating noledge base for subordinates and maintaining on SharePoint portal.
• Supporting Confidential website in different testing environments like development, staging, standby and production.
• Provided Microsoft Windows server and Active Directory design and support for teh CDC’s (Center for Disease Control).
• Processing service tickets environment, change management, problem and configuration management. Desktop support for all end users locally and remote.
• Monitoring server (application, database, and IIS) event logs and tracking various problems. Applying service packs/hot fixes to IPHIS in all teh testing environments. Starting and stopping teh services on server.
• Running scheduled tasks on a daily basis like Msgin, Msgout, Drop create tables and tracing teh log files. Escalating issues/problems to higher level for professional support.
• Configured and monitored Windows 2003/08 server for patch management.
• Monitoring and fixing syncing issues between Application server and integration server.
• Responsible for complete Active Directory Administration.

Confidential

System Administrator

Responsibilities:

• Configuration & administration of Windows servers 2000/2003, Windows XP Pro work stations including Dell/IBM ThinkPad laptops.
• Installed and configure Microsoft Sharepoint services on teh Primary domain controller.
• Administering and configuring teh volumes using VERITAS volume managers according to thecustomer requirements.
• Responsible for complete Active Directory Administration, Remote Access & System Security.
• Worked wif system monitor to tune performance thereby identifying potential bottlenecks.
• Configuring & administering Terminal Services (Application server mode), VPN on Windows 2003 servers.
• Configuring and administering .NET framework application server on IIS 6.0 server.
• Installation, configuration & administration of SQL Server 2005 and processes including process monitoring.
• Assisted in deploying applications on Application servers..
• Gathering and preparing technical documentation for solution for production environment.

Confidential

System Administrator

Responsibilities:

• Configuration & administration of Windows 2000 cluster servers & Windows XP/2000 Pro/NT/XP/98/95 work stations.
• Working wif more than 5000 users and workstations.
• Configuration of Sendmail, fetchmail and configuration of virtual user and aliases table for enabling email for users from multiple domains wif SMTP, IMAP & POP3 protocol support.
• Installing & configuring Terminal Services (application server mode), VPN, Web Server, and Firewall on Win 2003 servers.
• Resolving connectivity Windows/Unix issues using SAMBA.
• Monitoring jobs on SQL server 2000 databases.
• Backup, restoring, Load-balancing & performance tuning of Web and App Servers.
• Preparing documents, Shift roster and new members in team.