Network Engineer Resume

SUMMARY

Pursuing the position of Network Engineer
Over 4 years as an Associate Network Engineer at Confidential .
Nearly 2 years as a Microsystem’s Analyst on Microsystem’s Atlanta External Team.
9 months of employment at Bell Techlogix as Georgia Tech's Lead Apple Certified Macintosh Technician.
9 months of technical experience as a Service Technician at Fry’s Electronics.
5 years of Electronic repair experience with 3 years as a Non - commissioned Officer serving as a maintenance technician in the United States Marine Corps.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

Configuring Cisco and Avaya Switches and Routers; L2 and L3
Diagnosing network issues; knowing proper escalation path.
Subject Expert for Citrix SD-WAN and Lead Engineer for the deployment of over 33 remote locations.
Lead Engineer for deployment of Building 470 MDF, and 4-floor network closet IDF’s.
With supervision, configuring VPN Tunnels on Palo Alto Firewalls
Understanding network diagrams and physical implementation
Proficient in building networks in our Infoblox DDI.
Superlative customer service
Engages stressful situations with a professional attitude and positive demeanor.
Actively communicates with colleagues, leadership, and other departments with ease.
Ensures proper paperwork is conducted per the needs of the task and engages in leadership prior its execution.
Continuing education with Cisco to maintain current fundamental practices in our current year.

Confidential

Analyst

Responsibilities:

As a Microsystems Analyst I assisted, lead, and maintained Medquest / Northside site conversions for over 90 imaging sites, and various non-imaging practices that spanned across Georgia.
Ensured contractors had the correct amount of equipment and peripherals, applications on devices, and provided a bridge for escalation purposes.
Performed troubleshooting at remote physician clinics while providing the highest standard of customer service and valuing the time with the customer to ensure their issues were wholly completed.
Managed and lead the Bell Techlogix repair office located within the Georgia Tech Bookstore in Atlanta as their sole technician. Created repair orders via Apple's GSX. Conducted in-warranty and out-of-warranty repairs. Provided customer service to students and faculty members.
Performed corrective and preventative maintenance on a wide variety of operated electronics such as radios, computers, telephone switches, satellites, and antenna systems.
Performed parts requisitions, repair reconciliation, and escalating repairs via the Marine Corps Maintenance Management System (MIMMS) and GCSS. Supervised over 30 Marines in 29 Palms Training Facility and provided mentoring and counseling sessions for mission readiness.
Supervised 8 Marines in my platoon and oversaw their technical performance, and additionally was a source of knowledge and inspiration for those looking towards career progression.