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Operations Engineer Resume

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SUMMARY:

To progress a challenging career administering Linux and working with Open Source Software.

SKILLS:

Languages: Borne Shell scripting and PHP/HTML

Services: BIND DNS, DHCPD, Apache, Cron, Sendmail/Postfix, NFS, NIS, SMB/CIFS, PAM

Databases: MySQL, IBM UniVerse multi - value database

Operating Systems: Linux, AIX, Windows 2k/xp/2k3 (Windows 2000 MCSE)

EXPERIENCE:

Operations Engineer

Confidential

Responsibilities:

  • Level 1 Midrange Systems Operations at Confidential .
  • Basic troubleshooting of Unix and Linux problems and escalations to level 3 administrators.

Linux Systems Administrator

Confidential

Responsibilities:

  • Acted as Linux Support Tower Lead from start to finish on new Linux deployments, coordinating with stake holders, applications and hardware teams to ensure projects were properly budgeted and planned.
  • Provided OS and Postfix support on external and internal Postfix SMTP servers.
  • Installed 45 servers, troubleshot and maintaned 60 servers running services such as BIND, Postfix, MySQL, Oracle RAC, stand alone Oracle and Apache.
  • Work with OS Side of SAN setup and troubleshooting, using EMC PowerPath and scripting with Solutions Enabler/TimeFinder for SAN replication, dm-multipath and LVM.
  • Wrote shell scripts to collect security information and patch level information, and parse it into a MySQL database, developed a PHP/Apache/MySQL website to provide comprehensive reports on the data.
  • Patched systems on schedule, and resolved discrepancies in security settings.
  • Use PAM and login.defs to control default user ID security.
  • Utilized crontab, Borne Shell Scripting and ssh keys to automate tasks and provide monitoring functions.
  • Work with standard Change Management tools and guidelines.
  • Communicate work to be accomplished and summaries in business terms to non - technical business stakeholders.
  • Utilized tcpdump to read TCP/IP traffic at the network layer and above, to determine root cause of network issues.

IT Specialist

Confidential

Responsibilities:

  • Developed, deployed and maintained LAMP (Linux/Apache/MySQL/PHP) HR and Inventory tracking web based applications. Implemented and maintained BIND 9 Primary DNS server. Provided prototype Zimbra/Postfix based email solution running on SUSE Linux in VMWare.
  • Setup users and printers. Worked with UniVerse Database
  • Developed CMAK/Remote access script to communicate with Cisco VPN Concentrator Administered Active Directory, DNS, SMTP/POP3/IMAP email, IIS.
  • Negotiated contract for Vendor Manged MPLS for 19 Branch offices, saving the company tens of thousands of dollars versus previous Frame Relay contract. Cisco configuration and troubleshooting of Catalyst 1700 routers, VPN Concentrator 3000, PIX 500 and ASA 5510.

Network Security Instructor

Confidential

Responsibilities:

  • Linux command line, scripting, BIND, DHCPD, syslog, TCP/IP, Samba, Sendmail, LDAP, Apache,SSH, tcpdump, iptables, Snort IDS
  • Advanced Intrusion detection, utilizing tcpdump and Snort.
  • Windows Server Infrastructure and command line.

Field Service Technician

Confidential

Responsibilities:

  • Field Service for Small Business and Residential clients.

Technical Support Analyst

Confidential

Responsibilities:

  • Helpdesk Support at Wachovia Securities.
  • Troubleshoot user accounts in Active Directory and Novell NDS
  • Support vertical and horizontal applications

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Systems Engineer

Confidential

Responsibilities:

  • Primary Vendor Liason for University of Richmond
  • Managed roll outs of network clients, servers and infrastructure for a variety of clients.
  • Installed, configured and troubleshot AIX, SUSE Linux and Windows servers.

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