SUMMARY:

• Over 12 Years of professional experience in Network Administration, Engineering and Support, Specialized in Network Designing and integration of Ethernet Solution, Fiber Backbone for Structured Cabling and WLAN
• Implementation of LAN&WAN, configuration of LAN&WAN Network systems
• Support and Troubleshooting of Cisco Routers, Switches, Access Point, Bridges and Firewalls
• Configure Cisco routers for E1/T1 Lines, Frame Relay, ISDN BRI, PRI and switches with VLAN, STP, Wireless LAN and inter - switch communication along with configuration and troubleshooting of routing protocols (EIGRP,BGP and OSPF)
• Troubleshooting T1, DS3, OCx and Gigabit Ethernet circuits
• Experience in LAN/WAN(L2/L3), SONET, Voice over IP (VoIP) infrastructure plans in support of global router infrastructure and networking protocols testing skills and also experienced in network architecture design, deployment, migration, troubleshooting, monitoring and testing of complex Data andVideo application environment.
• Experienced withL2 switching Bridging, Ethernet/WAN protocols.
• Working with hardware vendors regarding specific issues and customer related issues
• Experience in Windows Server 2000, 2003, 2008 installation, administration and support in a multi-server environment and experience in Windows Exchange Mail Server 2007/2010
• Advanced knowledge and experience in Active Directory Architecture, Group Policies and User account Administration with Windows 2000, 2003/2008 Server.
• Knowledge in Virtualization technologies including VM Ware
• Telecommunication experience consisting of planning, designing, implementations, troubleshooting and support in an enterprise environment in 23 location.
• Ability to handle a team of Project Management experts to ensure the Post Sales Support to end customer and work with cross functional departments to improve support deliverables.
• Experience in design, architecture and build-out implementation of datacenters.
• Excellent communications, documentation and inter-personal skills.

TECHNICAL SKILLS:

OS: Windows NT 4.0/XP/Windows7/2000,2003,2008 and Linux

Network Engineering: CISCO routers and switches including 2600/2800/7200 series routers and 3560/3750/ CISCO 6500 series switches, CISCO Pix and Cisco ASA 5500 series firewalls, NORTEL routers and switches

WAN Technologies: PPP, HDLC, Frame relay, ATM, RIP, IGRP, EIGRP, BGP, OSPF, MPLS, HSRP

Wi: Fi (WLAN): Cisco, 3Com, D-Link and Linksys

Ethernet Passive components: Panduit, Tyco (AMP), Systimax, Belden, D-Link and Molex

PROFESSIONAL EXPERIENCE:

Confidential, Piscataway - NJ

Network Engineer/Support

Responsibilities:

• Responsible for Level II Support Engineer in areas of support activities relating to a variety of data communications service offerings. Render technical support, analyze and resolve all customer impairments for all supported services
• Layer 1 troubleshooting for DS3, OCx and Gigabit Ethernet circuits with transport team.
• Handling proactive alarm tickets generated on T3 and above circuits, interfacing with Local Exchange Carriers and various AT&T testing centers and also for customer specific issue
• Coordinating and troubleshooting with CBB for customer routing issue and routing issue within backbone
• OUT- OF- HOURS support I was engaged by management to help customer for migration and specific configuration changes
• Configuration and troubleshooting of routing protocols (BGP, EIGRP) and checking customer specific issue on QOS & CoS and troubleshooting MPLS issues with customers
• Configuring (AT&T managed router at customer premises using POST line) all customers related and LifeCycle requested changes. As well as perform all advanced diagnostics and hardware testing and replacing Router and hardware as necessary
• Managed Router Vendor Management process to replacing router and hardware for this worked with multiple hardware vendors (Cisco, NCR and CTDI etc...)
• Vendor Management includes download existing config and IOS (in case IOS is older version are not supporting for exiting config) form pullers

Environment: for MIS & INCS: Windows7, Remedy 7.0 (for AT&T) and some of Confidential propriety application/tolls to check the Circuits and Routers

Confidential

Network Engineer

Responsibilities:

• Implanted VMware ESX4.1, vSphere4.1 environment with Microsoft Windows Server 2008 and Administer Windows Servers 2008 (Active Directory) and migrated Windows 2003 to Windows 2008 Server/Exchange 2007 Server with Blackberry 5.5 integration services for corporate email service using Dell servers.
• Worked with datacenter team for implementation for new network infrastructure.
• Resolved spam issue using firewall filtering with real-time spam black lists for incoming email using Barracuda Spam Firewall as well as Symantec Antivirus System Center and Central Quarantine Server 11.0 and Antivirus for Exchange.
• Backup and restore network data using with Symantec Backup Exec 12.1 and Dell Power Vault tape library system. Implemented DNS and DHCP in windows 2008 server and also installed Windows 2008 File Server for user data.
• Work with Help Desk support for server and network troubleshooting issue and to give support to the offsite Tech persons.
• Implemented FTP Server in outside LAN Environment in a DMZ zone and performed desktop migration and providing technical support for corporate client/server systems.
• Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs.
• Installed and performing hands-on administration for Dell PowerConnet 6224F & 6248 switches, Cisco router (2851), Sonicwall firewall (P2040) for securing corporate network and VPN remote access.
• Implanted/configured the Cisco Aironet 1200 for secure wireless communication and PBX phone system
• Hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), resulting in optimum performance and minimum downtime.

Environment: Windows 2003/2008 Server, Windows XP, Dell Servers and Tape library, Dell PowerConnet 6224F & 6248 switches, Cisco router (2851), Cisco Aironet 1200 and Sonicwall firewall (P2040)

Confidential, Piscataway, NJ

Network Services/Support

Responsibilities:

• Responsible for Laval II and III Support Engineer in areas of support activities relating to a variety of data communications service offerings. Render technical support, analyze and resolve all customer impairments for all supported services
• Layer 1 troubleshooting for T1, Fractional DS3 to Full DS3, OC3, OC12 and Gigabit Ethernet circuits with transport team.
• Handling proactive alarm tickets generated on T3 and above circuits, interfacing with Local Exchange Carriers and various AT&T circuit testing centers and also for customer specific issue
• Worked on the Critical Outage Notification (CON) process, CON was implemented to provide the Senior Leadership Team members regarding significant outages affecting customers and also for all OCx and GigE circuits. This process is high propriety need to updated customer for every hour and coordination with all groups
• Coordinating and troubleshooting with CBB for customer routing issue and routing issue with in backbone
• OUT- OF- HOURS support I was engaged directly by management to help customer for migration and specific configuration changes
• Handling specific issues like customer’s IP Blackholed by AT&T Network Security (NetSec) and initiating a Re-home Request if customer circuit is experiencing Latency (by using AT&T MIS suggested guidelines) also for customer requested an RFO (Reason for Outage) and engaging GT3 Chronics team to address complex layer 1 circuit troubles
• Configuration and troubleshooting of routing protocols (BGP, EIGRP, OSPF and RIP v1&2) and checking customer specific issue on QOS & CoS, troubleshooting MPLS issues with customer and CBB.
• Worked with AT&T Paradyne (3162) External CSU (some MIS customers has) if issue with CSU troubleshoot and restore the service.
• Configuring (AT&T managed router at customer premises using POST line) all customers related and LifeCycle requested changes. As well as perform all advanced diagnostics and hardware testing and replacing Router and hardware as necessary
• Managed Router Vendor Management process to replacing router and hardware for this worked with multiple hardware vendors (Cisco, NCR and CTDI etc...)
• Vendor Management includes download existing config and IOS (in case IOS is older version are not supporting for exiting config) form pullers
• Major Responsibilities for INCS
• Providing Laval II support to INCS (Integrated Network Connection Service) customers like Best Buy, Home deport, Hilton, Travel Centers, Mohawk and etc… service provided dynamic bandwidth allocation for Voice and Data (using Frame Relay and ATM) INCS is a premium service, INCS should always take high priority SLA is 4 hours. The 4 hour window is restoring the service, if problem with hardware order the parts and FE dispatch as well as the FE returning the hardware.
• Troubleshoot problem on the router to restore service if necessary engage SME are GT3 team
• Working with hardware vendors for all Cisco equipment by Cisco. Non-Cisco equipment by NCR regarding hardware replacement includes download existing configuration and IOS (in case IOS is older version are not supporting for existing configuration) form pullers
• I’m worked on a special project for INCS customer MOHAWK. This project includes about 40 sites and trouble on their ISDN DBU. Mohawk has several sites with problems on the ISDN DialBackUp. There is no communication between the INCS router and the ISDN device (ADTRAN Express 3000) or the ISDN lines are down. My responsibility need to restore DBU service. If necessary, engage NCR for hands & eyes troubleshooting I have to report these fixes to upper management exactly what was done to restore service

Environment: for MIS & INCS: Windows XP, Remedy 7.0 (for AT&T) and some of Confidential propriety application/tolls to check the circuits and routers

Routers: Cisco 1700, 1841, 2600, 2800 series, 3662, 3745 with 4xT1 IMA, 3810 V3 (For INCS), 3725, 3745, 3825 and 7204 VXR, Juniper T640, 3COM 5012, 5232 and 6040

Network Services/Support

Confidential, NYC, NY

Responsibilities:

• Design and implementation of centralized Backup solution for backup corporate information using Dell tape libraries.
• Migration of existing datacenter to new datacenter and worked with multiple carriers for transport line turn ups
• Implementation of email archive using EMC email extender.
• DELL Server (Power Edge 6450, 2650,2300) implementation and deployment
• Installation and setting up Windows 2003 Server and upgrading Microsoft Windows 2000 server to 2003 server.
• Implementing Windows 2003 Server Activity Directory, DNS and DHCP Server.
• Rolling out Dell & IBM desktop with Windows XP.

Environment: Windows 2000/2003 Server, Windows XP, Dell Servers and Tape library.

Confidential

Senior Network Engineer/Project Lead

Responsibilities:

• Requirement analysis to meet different client needs.
• The responsibilities include implementation of project by effectively handling Service engineers, Supervisors etc. & simultaneously interacting with customers during project execution.
• Manage Customer Relationships and enterprise Interaction with the projects.
• Interacting with customers along with the marketing team, Pre Sales team, Understanding user requirements etc.
• Preparing project schedule, documentation and conducting site surveys and preparation of BOM for passive components.
• Creating network designs for IDF and MDF using Microsoft Visio and preparing the project schedule. Copper and Fiber testing using Fluke DTX/Agilent test equipment
• Highlights
• Under my tenure I have implemented large sites with over 6000 nodes structure cabling network. The sites were Deloitte (6000), DELL (5500), Aztec (5600), IBM (3500) and FSS (4500)

Confidential

Senior Network Engineer

Responsibilities:

• Designing and Integration of structure cabling at all departments, which consists of 1800 & 2500 nodes network for all the departments within the plant
• Installing and configuration of Windows 2000 Server for Mail Server, Installing the Proxy Server and creating user profiles.
• Implementing Windows 2000 Server and DHCP Server in all departments.
• Analyzing and troubleshoot the network protocols and network traffic monitoring using Network General Sniffer and Ether peek software.
• Configuration of Cisco switches for VLAN and inter-switch communication
• Installing, configuration and troubleshooting the network protocols like TCP/IP and NetBIOS.
• Configuration of DSLAM for port mapping, bridging and routing.
• SDSL routers and modems for Internet purpose, which will be connected to the Administrative Building and all other departments with in the campus.
• Configuration of Cisco 1720 router for E1 lines and static, RIP routing protocols and Cisco 350 Bridge (point to point) for their Internet connectivity.
• Implemented WAN connectivity for inter colleges (for Internet and Intranet purpose), which includes installation and configurations of Channelized E1 for Cisco 2610 router and Cisco 1720 router for E1 serial lines (Using WAN protocols). Leased line modems configuration at each and every college, which will be connected to OU administrative building at the Osmania University.
• Installing and configuration of Cisco PIX 501 firewall, with NAT and define the policies.
• Configuration of Cisco Fx Backbone switch for connecting backbone fiber, mapping the ports and creating VLAN on Cisco 2950T-24 switches

Environment: Windows 2000 server, Cisco 2610, 1720 routes, Catalyst 6503, 3550 & 2950, PIX 501, Cisco Aironet 1200, Cisco 350 bridge, DSLAM, SDSL Modem and Panduit passive components.

Confidential

Network Engineer

Responsibilities:

• Designing and Integration of 1700 nodes structure cabling network in head office.
• Configuration of Cisco switches (2950) for VLAN and inter-switch communication
• Network monitoring and troubleshoot using Network General Sniffer
• Configurations of Channelized E1 for Cisco 3662 router and Cisco 1751, 1720 routers for E1 serial link using PPP, HDLC protocols and static and RIP routing protocols.
• Install and Configuration of Cisco PIX 515 firewall for Internet (with NAT) and define the policies. Configuration of E1 line modems for framed or unframed and bandwidth, at each and every branch and head office.
• Installing the structure cabling Network Passive Components (Systimax).
• Installing and Configuration of Windows 2000 Server, Exchange 2000 Server in head office and exchange clients at branch offices. Implementing Windows 2000 Server and DHCP Server at branch offices.
• Creating the user profiles and assigns the group parameters for intranet user.
• Provide online conferences between head office and branch offices with out using Videoconference equipment (using the MS Net meeting).
• Install, configure and troubleshoot IP routing protocols, assisted in Designing and Segmenting of intranet work using TCP/IP.
• Configuration of Cisco Aironet 350 Bridges for point to point with channels setting.

Confidential

System Administrator

Responsibilities:

• Installing the Operating System (Windows 95/NT 4.0) and setting up the network printers.
• Setting up the Windows NT Server as Primary and Backup Domain Controller and configuring the NT Server as workgroup computer. Creating the domain users and giving the access to the users.
• Installing, configuration the NIC and troubleshooting the network protocols like TCP/IP and NetBIOS. Updating System, User Profiles and daily Backup.