SUMMARY OF QUALIFICATIONS

• Extensive experience with Cisco routers, switches, firewalls, wireless and ASA devices in Windows and Linux client server environments
• Extensive experience with DOD/USAF/USA and Private Sector Corporate Culture Environments
• Cisco CCNA certified CSCO
• Microsoft Certifications: MCSA 2000/2003 Server, MCSA Security, MCTS Server 2008 and MCSE 2102 Server upgrades in progress
• DOD 8570 Certified: Security CompTIA COMP
• Active DOD Secret Clearance

TECHNICAL SKILLS

• Operating Systems Windows Server 2000/2003/2008, XP, Vista, 7, Linux, Ubuntu Desktop and Server, Cisco IOS, Cisco PIX Firewall
• Protocols TCP/IP, DNS, DHCP, SMTP, POP, IMAP, SSL, IPsec, TLS, 802.11
• Routing Protocols EIGRP, RIP, OSPF, BGP, ISIS
• Systems and Network Hardening, Vulnerability Testing, IDS, IPS, Firewalls, Cryptography, HBSS, STIGS, PKI, CAC
• Virtualization VMware ESXI, Oracle VM and Microsoft Virtual Server
• Software DRA, Remedy, NetIQ, AtHoc, Tumbleweed, Windows PowerShell, Windows Command Prompt and DOS Environments, Activ Identity Client
• Open SSH,SFTP,MySQL, MS SQL 2008, syslog, sendmail
• Hardware HP, Dell, IBM, Cisco, CAC Readers. Motorola PTP Radios, Aruba Wireless, Dell Power Edge, Dell Power Vault, Cisco 3650/3750/4507/6509

PROFESSIONAL EXPERIENCE

Confidential

Systems Analyst/Network Technician

• Troubleshoot and maintain 5 ESXI blades hosting 15 VM Server
• Network infrastructure support of Cisco Routers and Switches
• Firewall support of Juniper Net screen firewall
• Create user accounts and troubleshoot user access
• DIACAP support
• MS SQL 2008 database support, troubleshooting and STIG compliance of two SQL server VMs

Confidential

Network Engineer III/Systems Engineer

• Configure and troubleshoot 12 VMware Servers on 4 ESXI Blades
• Server administrator for 14 National Guard Servers
• STIG responsibility for the network including system hardening and SQL
• Retina and ACAS HBSS trained
• Cisco Switches, Routers and ASA Firewall support
• Ensured networks exceeded National Guard Bureau and DIACAP standards
• Stand up the network for DIACAP certification
• Instantiated 2 MS SQL 2008 database servers for MS SCCM and Solar winds Orion capability.

Confidential

Network Support Specialist/Computer Systems Administrator

• Ensured LAN availability by network infrastructure troubleshooting and problem resolution in a 300 user medical treatment facility
• Resolved technical issues associated with network and routing protocols at all levels of the OSI model
• Responsible for maintaining LAN - WAN barrier systems to prevent unauthorized access to MTF Systems
• Used diagnostic utilities to identify and isolate problems encountered on different mediums and network protocols and identifying specific network bottlenecks
• Maintain, update and STIG several medical server SQL databases

Confidential

Technical Support Specialist I

• USAF Enterprise Service Desk/ESD global telephone and remote desktop support of a 800,000 US Air Force Customer base including base and unit level Active Duty, Reserve, National Guard, DOD Civilians, VIPs and Contractors
• Received 6 positive customer comments for providing superior customer service in 3 month time frame
• Active Directory, Account, Hardware, Software, OS, Software Applications, CAC and Blackberry Support
• DOD 8570 Security Certified and awarded an Active Secret Clearance
• Consistently rated a top performer in first touch customer issue resolution and number of tickets closed.
• Remedy, NetIQ, DRA, AtHoc, Tumbleweed, CAC Readers, Windows PowerShell

Confidential

Wireless Network Systems Engineer and Project Manager

• Excelled as the Project Manager by optimizing end to end connectivity of all SAWS Security resources and ensuring centralizing control capability at corporate headquarters
• Redesigned the San Antonio Water Service security network across a 30 mile area prior to project timeline and enforced 500,000 budget requirement.
• Ensured seamless integration of all digital video recorder, access control, video surveillance and intercom equipment across the Greater San Antonio Area.
• Redesigned the network schema and included redundant capabilities to ensure future network expansion would never again impact service availability
• Key Achievement: Successfully reengineered a client network, that was previously inoperable, spanning the greater San Antonio metropolitan area and introduced new centralized management capability from corporate headquarters

Environment: Windows XP, Cisco L3 Switches, Cisco Routers, Cisco Pix, Motorola PTP 400 4.9Ghz Radios, SCADA equipment, DVR security equipment and Omnidirectional Surveillance Cameras, Water towers, Entry Controls, 45 Distributed Locations

Confidential

Network Operations Center Engineer

• Proactively monitored network connectivity to approximately 450 restaurants throughout the southern US region promoting minimal service outages
• Facilitated client network conversion from AT T frame relay to Sprint multiprotocol label switching network by guiding Sprint conversion engineers
• Formulated training procedures successfully implemented by the Network Operations Center engineering team in Hyderabad, India. Procedures maximized 24/7 network support capability
• Key Achievement: Developed and successfully implemented network support training procedures, facilitating the Indian NOC Team's mission of providing US Wide 24/7 client network support

Environment: Windows XP, 2003 Server, HP Openview, Back office applications, Cisco L3 Switches, Cisco Routers, Frame Relay Switches, MPLS Switches, MS Office Suite, VOIP, Corporate Call Center, Firewalls, 450 Distributed Locations

Confidential

Network and Database Administrator

• Optimized end-to-end corporate wired and wireless network connectivity between three separate manufacturing companies and a remote sales office in Lincoln, Nebraska achieving 99,999 network availability
• Implemented two separate manufacturing software solutions under budget and on time, enabling company ERP manufacturing process tracking and optimization. Lowered company production turnaround time resulting in greater profitability
• Accomplished company asset and systems hardening using NSA IA Mitigation guidelines. As a result corporate assets never suffered significant downtime, which promoted maximum company production capability and profitability
• Installation, configuration and trouble shooting of MS SQL manufacturing database
• Key Achievement: Purchase, installation and configuration of two corporate ERP solutions. Engineered their seamless integration among three companies and across 4 different geographical locations, under budget and 1 month prior to corporate deadline

Environment: Windows XP, Windows 2000/2003 Server, Cisco L3 Switches, Cisco Routers, Cisco Aironet Wireless Radios, AutoCAD, Crystal Reports, Terminal Server, MSSQL databases, ERP Software, SCADA software, MS Office Suite, Manufacturing Environment, 3 Separate Companies across 4 Geographic Locations