PROFESSIONAL SUMMARY:

• CCNP and CCNA certified with 12 years of professional experience in Network Planning, Engineering and Implementing.
• Configuring, Troubleshooting and Testing of networking system.
• Expertise in network protocols, Firewalls and Communication Network design.
• Strong hands on experience on ASA (5505/5510) Firewalls. Implemented security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS.
• Proficient in Cisco IOS for configuration & troubleshooting of routing protocols: MP - BGP, OSPF, LDP, EIGRP, RIP, BGP v4, MPLS
• Routing Protocols - (RIPV2, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP & GLBP, Spanning Tree, Frame-relay, MPLS, and IPsec VPN
• In-depth noledge of deploying and troubleshooting LAN, WAN, Frame-Relay, Ether-channel
• Strong hands on experience in layer-3 Routing and layer-2 Switching. Dealt with Nexus models like 7K, 5K, 2K series, Cisco router models like 7200, 3900, 3600, 2900, 2600, 2500, 1800 series and Cisco catalyst 6500, 4500, 3750, 3650, 2900 series switches
• Worked on ACE load balancers. Experience with F5 load balancers - LTM, GTM series like 6400, 6800, 8800 for teh corporate applications and their availability
• Good noledge in network hardware and technologies including routers, switches, bridges, hubs, Ethernet, frame relay, wireless, etc.
• Dealt with Cisco IP phones and VOIP devices and configured Voice VLAN’s for Prioritizing voice on teh network and did teh documentation accordingly with changes.
• Experience in configuring and troubleshooting various WAN technologies like MPLS, T1, T3, DS3 and ISDN
• Configuration remote access VPN and site-site VPN on Juniper platforms, firewall rules on SRX series firewalls.
• Configuration and troubleshooting on Juniper SRX via Juno space JA2500.
• Implemented Checkpoint FW Interface, NAT and VLAN using R77 GAIA Smart Dashboard.
• Responsible for service request tickets generated by teh helpdesk in all phase such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support.
• Good understanding of security infrastructure including Antivirus, Encryption, DLP, SIM, IDS and IPS
• Hands on experience with packet sniffer, TCP DUMP and wireshark for packet monitoring.
• Communicating and managing relationship with external & internal customers and ensuring customer satisfaction of service delivery in accordance to their quality & consistency of State of Work & Service Level Agreements.
• Working noledge of Cisco UCM, VCS-C, VCS-E, TMS.
• Exposure to Remote Access Server Nortel (1680) administration.
• Troubleshooting of Radio Frequency /Leased Line /ISDN /Dialup Links
• Connectivity to Unix Servers.
• Demonstrated success record in: Managing multiple tasks with proven ability to meet deadlines and proactively identifying teh problem to solve complex technical issues.
• Highly enthusiastic, creative team player, project implementation, analytical, interpersonal and communication skills.

TECHNICAL SKILLS

LAN Technologies: Ethernet - fast Ethernet, gigabit and 10 gigabit Ethernet, Port - Channel, VLAN, VTP, Inter-VLAN routing, STP, RSTP, PVST, 802.1x.

WAN Technologies: Frame Relay, ISDN, PPP, ATM, MPLS, Channel & Leased lines, T1/T3, SONET.

TCP/ IP: Subnetting, VLSM, NetBui, IPX/SPX

Routing Protocols: Static, RIP, IGRP, EIGRP, OSPF, IS-IS, BGP, HSRP, VRRP & GLBP.

IP Services management: NAT, DHCP, DNS.

Network Security: NAT/PAT, VPN, Filtering, Load Balancing, IPSec, ACL, Switchport port security, Firewalls, Internet Content Filtering, Load Balancing, IDS/IPS, Dynamic, Reflexive ACL and autantication AAA

Infrastructure Services: DHCP, DNS, SMTP, POP3, FTP, TFTP.

Administration and troubleshooting: CDP, TELNET, SSH, ICMP, PING and TRACEROUTE, SNMP and SYSLOG, CISCO IOS software and configurations.

Network Analysis Tools: Packet Sniffer, Vitalnet, NetQoS, Net screen Manager(NSM), Wireshark, Netcool Monitoring and Infinistream Mgmt Console, Wat’s-Up Glod, Netbrain, Solarwinds, Remote Access Server Nortel (1680) administration

Operating Systems: Windows server 2003, Windows server 2008, Windows server 2012, Windows 95/98/NT/2000/XP/Vista/7/8/8.1,Novell Netware, Red Hat Linux 7.x and Unix.

CISCO and other vendor equipment: CISCO 1900 2900 Series routers and 2960, 4507, 6509 switches, ASA 5500X, Nexus 7K, 5K, 2K & 1K, Cisco routers Cisco GSR 12416 (7200, 3800, 3600, 2800, 2600, 2500, 1800 series) & Cisco Catalyst switches (6500, 4900, 3750, 3500, 2900 series). PIX Firewall(506/515/525/535), ASA Firewall (5505/5510), Cisco ACE Load Balancers. Juniper SRX firewall and juniper WLC 100. Cisco FWSM/PIX/ASDM, Nokia Checkpoint NG, Juniper SRX, ACE Module and F5 Load Balancers

Other hardware support: Server / PC/ Printers - all hardware support

PROFESSIONAL EXPERIENCE:

Confidential, VA

Sr. Network Architect

Responsibilities:

• Providing Technical / Presale support for selling network solutions.
• Develop and implement solutions for network problems
• Coordinate network operations, maintenance, repairs, or upgrades.
• Coordinate network or design activities with designers of associated networks.
• Design, build, or operate equipment configuration prototypes, including network, hardware, software, servers, or server operation systems.
• Design, organize, and deliver product awareness, skills transfer, or product, education sessions for staff or suppliers.
• Implementation of Site to Site VPN’s using Juniper NSM.
• Configure IPSEC VPN (Site -Site to Remote Access) on SRX series firewall.
• Involved in Migration of SSG firewalls to Juniper SRX firewalls.
• Migrated Check Point 680 to juniper SRX 650
• Hands on experience on Juniper MAG-SM360, 4610, SRX, MX and EX.
• Configuration and troubleshooting of SRX 1400 and SRX 3400.
• Worked on Oscillator cards and changed on SRX 3600 Firewall
• Daily technical hands on experience in teh configuration, troubleshooting of Juniper SRX and SSG firewalls as well as experience working directly with customer in a service/support environment.
• Extensive implementation of firewall rules onJuniper SRX 3600,SRX 3400, 650 SRX and SSG140on a daily basis, using NSM.
• Implemented Juniper SRX FW Interface, MIP and VLAN using NSM
• Configuration of new Juniper SRX firewalls for remote site implementation
• Daily exposure to IP based network security protocols with Juniper SRX and SSG firewalls, Operating Systems and security configurations LAN/WAN/Security solutions.
• Responsible for Juniper SRX firewall management and operation across our global networks.
• Create change request for configuration changes on routers, switches and firewall.

Confidential

Pre-sales Engineer Regional

Responsibilities:

• Planning and designing network solutions.
• Providing Technical / Presale support for selling network solutions.
• Involved in Switching, Routing, Security, VPN, Wireless, IP Telephony, VOIP CME, Call Manager 8.5, Cisco Contact centre 8.0
• Hands on experience on Cisco Glod partner Tools experience and Tandberg telepresence
• Full solution BOM and Diagram for project submission
• Designing and implementing network with Juniper Firewall, Fortinet Firewall, Load balancer
• Experienced with Web sense, blue Coat, Riverbed, F5 Load Balancers LTM, Packeteer Load Balancer
• Cisco Video IP Surveillance
• Network diagram preparation to BOM preparation both on active and passive including fail over redundancy using 6509 core switches and 3945 routers and Juniper security with F5 LTM 3600 with ASD Bundles Load Balance for Air Arabia Data Centre.
• Teh entire 51 Floor network connectivity for 5000 nodes each floor using Cisco multi core switching solution 6807 switches for core switching and 3750X for distribution, 2960S for Access switches, ISR 1000X router for WAN connection, and ASA 5585 for internal and external security, F5-3600 LTM Load Balancer Network diagram, BOM, preparation for teh both active and passive was planned, designed and implemented for arabtech project
• A site of 25+ Servers ( IBM/HP Intel Based ) running on WindowsNT/2000 Server, Linux and Novell Netware OS, 500+ Pc’s on Windows98/2KP/XP, interconnected using Cisco/Intel Switches. Designed and BOM prepared for Core switching Routing, firewall and full wireless Campus network with Cisco controller 5500 and Access control server. Including IP telephony with Cisco Call manager 10.X for Environmental agency, abudhabi.
• Responsibilities always included include 99% uptime of LAN, Wan and IP telephony.
• Implemented Checkpoint GAIA R76 Interface, NAT and VLAN using SmartDashboard
• Configuration, troubleshooting Checkpoint Firewall using R76 SmartView Tracker and Monitor
• Worked on Cisco Multilayer switches such as 4500X, 6500 and 6509.
• Strong Knowledge and extensive experience on enterprise change management process and tools.
• Hands on experience with handling all production and non-production issues.
• Performed Troubleshooting and monitored routing protocols such Static Routing, OSPF and BGP
• Responsible for procurement and installation of Hardware, network drives and other IT infrastructure. Documented teh design, implementation and troubleshooting procedures with Method of Procedure (MOPS).
• Documented all teh work done by using Visio, Excel & MS word

Confidential

Sales Manager - Products

Responsibilities:

• Network Architect for datacenter consolidation project. Consolidated 16 global datacenters consisting of Cisco 6500, 4500, 2800, ASA 5540, F5 BIG-IP 3600,. Consolidation was in preparation to upgrade datacenters to Nexus 7000, 5000, 2000, and ASR 1000 backbone infrastructure.
• Worked with other Network Services Project team members to complete teh requested site/device refreshes on a per site basis (me.e. Coordinated with Design and Engineering, Field Engineers, Project Manager, etc),
• Operated as teh remote Cutover Engineer directing and managing teh Field Engineers for each of teh site/device conversion events.
• Included hosting teh site conversion conference bridge with teh assigned Field Engineers during teh site/device refresh.
• Ensured teh required connectivity is restored and achieved as a part of teh refresh activity.
• Engaged Design and Engineering resources as an escalation point to assist with issue investigation resolution during a conversion event when required.
• 3800 series cisco routers with .2 ASA 55520 through leased line and channelized connection PRI to RO to head office as ISDN as backup .Two 6500 Chassis and 24 No’s 3750 Distribution and 40 No’s of 2960 Access switches was a project done under my supervision for US Navy Data Center and Wireless solution for teh Us Base in Bahrain.
• Designing a network of 2800 routers and 4500 Chassis with HA .48 No’s of access switches Campus wide with 100 No’s internal and external Wifi access points with 4400 series controller. Entire solution and project handled for MOH Colege of nursing.
• 4500 series core and 20 number of 2960 access switch wireless and Video conference solution. Entire cabling and data center project for Royal Court was taken care.
• Update teh Configuration Management & Asset Inventory databases required to maintain our operational inventory and physical asset inventory records.
• Followed Change Management process to raise and complete Change Requests within standard lead times for deployment of new switches, based upon project schedule

Confidential

Pre-sales Engineer

Responsibilities:

• Managing and troubleshooting of Cisco Nexus 7k and 6500, 4500, 4000, 4300, 3900, 5500 series. Including installation, upgrades, and configuration and management.
• Upgraded distribution Switches 6509 to Nexus 7010 with Sup 1.
• Purchasing, installation, configuration, maintenance and upgrade of network hardware, operating systems and supporting software.
• Providing design, technical support and analysis for network systems and components, LAN/WAN communications. TEMPEffectively communicates with all stakeholders.
• Experienced in F5 GTM, LTM.
• Experienced with CRS-1 and Alcatel-Lucent 7750 routers.
• Worked with Linux.
• Experience in teh ISP, Wireline & Wireless Technologies
• Involved in Network segmentation, Network Performance Analysis and Capacity Management.
• Worked with service providers in Installing, Troubleshooting T1 and Switched Ethernet Service (SES) circuits. Experience in Configuring Site-to-Site and Remote Site VPNs, NAT/PAT policies
• Worked on Catalyst 6509 series with various line cards such as 24 port Gig E SFP, 48 port Gig E copper cards.
• Experienced with Sonus SBC Gateways.
• Worked on DHCP snooping, dynamic ARP inspection and SOC.
• Experienced with forensics and security investigations.
• Experienced with Honeywell TDC 3000 and DCS.
• Product testing and support for a wide range of products like routers, Layer2/layer3 switches.
• Configuring and Troubleshooting with Cisco PIX/ASA and checkpoint.
• Experienced in DDoS detection and mitigation
• Experienced in Blue Coat and Check Point Firewall.
• Designed and troubleshoot Cisco ASA, PIX, FWSM.
• Experienced in spirent tools -Agilent, Ixia, Spirent Test Center.
• Experienced in designing and implementing Call Manager, 6.x, 7.x and 8.x systems.
• Hands on experience with Cisco Unity Voice Mail systems and integration of these systems.
• Worked on IP routing such as BGP and OSPF.
• Responsible for teh design and project management of network infrastructure.
• Creates and maintains network documentation.

Confidential

Customer Support Engineer

Responsibilities:

• Having experience of Installing and configuring Cisco1700, 2500 Series Routers for branches of bank and connecting it through Leased Line and ISDN as backup for Federal Bank, Kerala
• Tested teh services according to teh installation and acceptance tests and produced installation and acceptance validation test reports
• Recorded any incidents, unexpected events, issues or deviations from plan
• Supported teh operations team during specified warranty period
• Completed a minimum of 171 cutovers within teh first six (6) months as a benchmark within a ten (10) month project
• Provided real time in-depth analysis and trouble resolution of incidents associated with CISCO, Juniper, Iron Proxy, Load balancers, Infoblox, GSS and WAE associated Operations Support Systems and Data Communications Network Technology platforms.
• Maintained teh data center equipment and software and performed regular troubleshoot on teh process.
• Experienced with F5 Load balancing.
• In-depth experience with multiple IDS (Intrusion Detection System) packages such as Sourcefire 10/100 and GigE appliances and Snort.
• Worked with customers on daily operational calls to go over major network outages to remediate/resolve teh issue on bounded SLA.
• Initiated and Contributed to specification changes, in teh Network layer of ZigBee Protocol.
• As part of troubleshooting worked on NSM (Net Screen Manager), for keeping track of traffic and Firewall rules which TEMPeffect it.
• Worked on Layer 2 protocols such as VTP, STP, RSTP, PVST, and MST and for VLAN troubleshooting issues.
• Worked with configuring and troubleshooting of HP 5500, 5900, 12500 series switches, Cisco 2900, 3500, 3500X, 3700, 4500, 6500 series switches and Cisco 7K (7010), 5k (5548) series nexus switches and Nortel switches.
• Configured VDC’s on nexus 7K for creating multiple logical switches and HSRP and VLAN trunking 802.1Q, VLAN Routing on Catalyst 6500 switches.
• Worked on 501 Cisco PIX Firewall and 5500 series Cisco ASA Firewalls, CSM, IPSEC LAN to LAN and DMVPN.
• Configured RADIUS or TACACS+ autantication on Cisco ASA firewalls.
• Experienced with Palo Alto Panorama management console.
• Working Knowledge on RSA Envision .
• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Maintain and troubleshoot switch applications and Network connectivity including DNS, DHCP,NTP, ACL, LAN and TCP/IP issues.
• Configured RIP, EIGRP, OSPF and BGP in routers.
• Configured MPLS L3 and L2 VPNs for customers.
• Worked on LDP and TDP
• Rack and Stack, Installed and configured new routers and switches.
• Involved in testing and configuration of FCoE.
• Experienced in OTN/ROADM Technologies and Optical EMS.
• Experience with DWDM, OTN, SONET test equipment.
• Used DHCP to automatically assign reusable IP addresses to DHCP clients.
• DHCP, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, GRE Tunneling, LDAP, RADIUS, DIAMETER, TACAS & GRE over IPSEC.
• Upgrade 12K GSR’S running IOS to IOS-XR.
• Upgrade IOS, Flash memory and DRAM on core routers and field routers.
• Configured and maintain VPN tunnels as required by teh business and maintain secure firewall routing tables. Also maintained all policies pertaining to teh Unified Threat Management suite.
• Build network documentation which includes accurate site inventory, site network diagrams, logical LAN/WAN diagram, network device list (routers/switches), server information sheets, network administration information document.
• Configuring, Maintaining Routers and Switches and Implementation of EIGRP, OSPF, BGP routing protocols and trouble shooting.
• Provided support for incidents with PLS (Port Level Security) by working on platforms Juniper's Infranet Controller, Greatbay's Beacon Profiler/Auth-servers and Beacon Collectors.
• Worked on ACE load balancers 4710 (Standalone series) Ace 20, 30 (Modules) by Configuring and troubleshooting server farms, resource allocation on contexts, and related issues.
• Worked on issues related to TCP optimization on WAE devices.
• Provided in depth analysis using but not limited to Vitalnet, NetQoS, Net screen Manager (NSM), Wireshark, Netcool Monitoring and Infinistream Mgmt Console.
• Worked with concerned Vendor TAC engineers in resolving complex issues.
• Participate in design conferences, produce network diagrams and detailed network documentation including logical and physical diagrams as required. Maintain technical and vendor product information and assisting in establishing performance standards, policies and procedures for teh enterprise.

Confidential

Customer Support Engineer Trainee

Responsibilities:

• Experienced in Netbrain 5.x in network troubleshooting and network mapping.
• Proven expertise in monitoring network using Infinistream and standard unix-tcpdump sniffer.
• Monitoring Network Includes capturing traffic of various trunk links, Point to point links using various sniffer devices.
• Hands on experience with ASR9K.
• Experienced in Brocade routing and switching.
• Configured routing between VLAN's for layer 3 brocade switches.
• Experienced in Python and Linux environment for socket programming .
• Experienced in administering Splunk in a 24x7 environment.
• Experienced in iLO and DRAC.
• Monitored SAN connectivity of CISCO 9513's, 9909's using Cisco Fabric Manager, and Cisco Device manager.
• Managed Infoblox Grid Manager to manage DNS Forward and Reverse Lookup Zones.
• Assisted in integration, validation and troubleshooting of OFDM, MIMO, Digital/Wireless communication system.
• Manage deployment and testing of code updates for wireless systems, such as WCS, WiSM, and WLC.
• Experienced in Aruba wireless.
• Implemented Load Balancing solutions on F5 BIG-IP LTM, Cisco CSM.
• Experienced in Cisco Guard DDoS detection and mitigation platform.
• Configuring ipv6, ipv6 based ACLS, ipv6 supporting configuration for routing protocols, route-maps, prefix-list configurations on end-to-end devices.
• Experienced in URL filtering techniques.
• Working noledge on T1, T3, Sonet, Frame-relay, and Ethernet
• Experienced working with splunk, Solar Winds, Data Mining, Dash boarding.
• Experienced in design, test and operation of Cisco ASA 55xx Series, including IPS modules for ASA.
• Experienced working with Netscaler VPX in application delivery services
• Assisted in configuration and installation of new servers and Cisco hardware into racks and data closets. Also did cabling runs and installs in teh building.
• Provide technical support to clients through phone, ticketing system, and remote access. Include PC/server hardware and software support, and networking LAN/WAN/WLAN configurations.
• Technical support over teh phone, remote access, field visits, and with teh footprints ticketing system to ensure timely service and response to issues. Includes resolving various hardware, software, network issues, and documenting them.
• Assisted in troubleshooting LAN connectivity and hardware issues in teh network.
• Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
• Monitor performance of network and servers to identify potential problems and bottlenecks.
• Performed RIP & OSPF routing protocol administration.
• Interacted with support services to reduce teh downtime on leased lines.
• Troubleshoot problems on day to day basis; provide solutions to fix teh problems.
• Monitor teh operability and reliability of teh network.
• Experienced in configuration of ONS15454 MSTP, and NCS2K, NCS4K.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Managed IP address space using subnets and variable length subnet masks (VLSM).