SUMMARY

• Tenured payroll professional with experience in Human Resources, Benefits and outsourcing.
• Demonstrable strengths include problem solving, creation and management of payroll processes along with performing accurately and successfully under time - pressured conditions.
• Proven competencies include organizational skills, teamwork, analytical skills and project management.

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta, GA

Payroll Specialist II

Responsibilities:

• TEMPHas consistently demonstrated an active role in guiding and educating less tenured associates
• Demonstrates service orientation & professionalism to frequently talk to any member of teh client retained team, their vendors or other Confidential BUs (Benefits, TLM, Solution Ctr etc.) to collect information, research issues & present resolution in a timely manner.
• Strong communication skills; timely professional status reports as required.
• Proficient in technical support & problem resolution for complex clients
• Can work under limited supervision. Demonstrates TEMPeffective team work.
• Can manage multiple priorities. Responds TEMPeffectively to changing priorities.
• Demonstrates positive attitude, professional image & business maturity
• TEMPHas consistently demonstrated meeting deliverable deadlines without be reminded
• Demonstrates a level of accuracy in all areas of payroll processing
• Advanced knowledge of Confidential platforms, tools and client configuration.
• Detailed understanding of teh products used by teh client, their configuration and system/data interdependencies. Teh associate can create security setups, describe its requirements and make recommendations on security configuration.
• Report Writing - Associate is capable of creating advanced reports with database groupings, derived fields and/or sequel.
• Application - Advanced ability to navigate teh applications, perform table setup, foundation tables, maintenance. Perform Adv research on issues
• Case Mgt - Demonstrates advanced query skills including archiving and retrieval. Perform advanced research and resolution for cases. Demonstrates ownership for teh cases assigned and TEMPhas a broad network of SMEs to approach to get teh issue resolved.
• Escalation - Demonstrated ability to fix errors or issues with minimal escalation to a Supervisor, Team Leader or Manager.
• Demonstrates knowledge of escalation process and chain (Solution ctr., TLM etc.)
• Assists junior people on teh team on resolving cases.
• Associate should attain experience in working on year-end related deliverables
• Demonstrates experience in working on any/all deliverables of teh special projects, as assigned
• Understands how to read wage and tax registers and multi J reports
• Work with teh Tax group to resolve adjustment issues, W2cs and amendments

Confidential - Norcross, GA

Payroll Consultant

Responsibilities:

• Processed payroll, auditing, adhering to cutoffs for approximately 5000 employees.
• Prepare and validate reports to ensure accuracy for a seamless payroll.
• Update SUI taxes in ADP4ME for multi state.
• Research all tax issues and contact states if needed for confirmation of local taxes.
• Process manual checks of Reduction in Force employees and discrepancies in pay.
• Validate all companies W-2’s for Year end.
• Send all of state taxes update to Auto Data Processing ( Confidential ) tax department.
• Schedule and facilitate weekly client conference calls to review and resolve payroll related issues in determining root cause to prevent future re-occurrences.

Confidential, Charlotte, NC

Senior Payroll Administrator

Responsibilities:

• Process and review teh weekly payroll for accuracy. Garnishments, Direct Deposits and taxes.
• Traveled to locations and train with teh current administrator to prepare for implementation of teh payroll tothe corporate office seamless to employees.
• Standard operating procedures (SOP) written to aid in training of new administrators or during absences.
• Kronos hours imported into Ceridia HPW for processing payroll.
• Organized Direct Deposit campaign with outside financial institutions, marketing special offers for all our employees, complete and successful.
• Completed Implementation of an off cycle process for all facilities.
• Successfully completed Implementation of payroll processing from corporate office. Stabilized and transferred to payroll administrator.
• Complete Implementation of Self Service for employees to update personal information, cost TEMPeffective.
• Created payroll folders for documentation received from locations each pay period.
• Special Projects to cleanup payroll records insure accuracy to determine areas of improvement. Drive efficiencies by automating certain manual processes.

Confidential, Suwanee, GA

Payroll Processor

Responsibilities:

• Processed payroll, auditing, adhering to cutoffs,for approximately 5000 employees.
• Completed Implementation an off cycle process and wrote SOP’s for a payroll processing checklist.
• Serve as point of contact for escalated tickets concerning payroll inquires.Transaction Services Payroll Subject Matter Expert
• Responsible for building and maintaining client relationships as it pertains to payroll processing and problem resolution; Serve as first point of client contact for all payroll related inquiries.
• Encourage and implement continuous process improvements to ensure quality of all Biweekly payrolls, Prepare and validate reports to ensure accuracy for a seamless payroll.
• Schedule and facilitate weekly client conference calls to review and resolve payroll related issues in determining root cause to prevent future re-occurrences.
• Assist teh Team Lead in outlining annual team objectives and opportunities. Support and sustain a positive work environment that fosters team performance.
• Work closely with Operations Team to execute payrolls, taxes, and year-end processing.
• Write new standard operating procedures for complete payroll processing. Create special process requirements for
• Processed weekly (in house) payroll using Lawson software for 530 employees, salaried exempt, salaried non-exempt
• and hourly including shifts and a union. Correct punches and enter double time 7th consecutive day in Kronos.
• Send all indicative data changes to corporate payroll to enter into Lawson mainframe. Ensure weekly deposits and login spreadsheet for corporate
• Separating 500 checks manually by departments for weekly distribution. Processed manual checks as necessary for employee or company emergencies. Maintain petty cashand issue reimbursements when needed.
• Maintained vacations, sick (PTO) accruals for all employees.
• Manage garnishment deductions for employees; enter all garnishments into accounts payable for processing check request.
• Issue badges for time clock and gatekeeper system to access company property for all employees.
• Train Human Resources on union contract and procedures for processing increases for all employees.Ensure all supervisors were trained on Kronos (timekeeping) system, for submitting punch detail to payroll.

Confidential, Atlanta, GA

Payroll Accountant

Responsibilities:

• Processed Kronos / Lawson (in house) payroll for 110 stores approximately 1600 employees including garnishments.
• Responsible for all benefits related functions including health insurance, 401(k) and pension administration.
• Assist Human Resources Department in administrative functions, including changes of data and annual enrollment coordination.
• State taxes 941 Federal employment, and 940 Unemployment taxes.
• Reorganized internal HR and payroll filing system to ensure Federal and State compliance.
• Processed Ceridian payroll including deductions, benefits including Insurance and 401k for all employees. Utilized interface systems to run payroll and ensured transmission to Ceridian.
• Resolved payroll problems for 3 companies (25 stores) approximately 2000 employees. Process express checks employees with no pay or discrepancies. Transmitted payroll to Ceridian and downloaded files, researching payroll.
• Audit insurance deductions on a monthly basis and enrolling new employees for new insurance company (conversion) successfully completed
• Handled store supplies and end of month. Performed various data entry for invoices. Performed general office duties, ordering office supplies and uniforms.

TECHNICAL SKILLS

• Microsoft Word 6.0
• Excel 5.0
• Lotus 123
• SAP
• Ceridian Payroll Systems
• Confidential
• Encore
• Lawson
• Kronos
• Ceridia HPW
• Microsoft Outlook
• Lotus Notes
• Enterprise EV4 and EV5
• Siebel