SUMMARY

• 5+ Years of diversified industry experience in information technology.
• It includes System administration, NetBackup expertise in UNIX, AIX, Solaris, Linux, and Windows Platforms.
• Veritas NetBackup Enterprise Architecture / Design and Implementation.
• Experienced in installing and configuring NetBackup 6.x, 7.0, 7.1, 7.5 and 7.6.x.
• Managing backup policies, volume pools for daily, weekly and monthly backups.
• Proficient in NetBackup installation, configuration, creation and maintenance of databases.
• Strong experience on NetBackup command line usage.
• Expertise with upgrade of Symantec NetBackup application from version 6.5 to 7.1, 7.1 to 7.5 and 7.5 to 7.6.x.
• Experience with configuring oracle and SQL server backups.
• Installed, Configured and implemented Veritas NetBackup on Solaris 8,9,10, Linux, AIX 5.1, 5.2, Windows 2008, 2000 and 2003 server platform.
• Strong experience in configuring, installing 5020, 5030 and 5230 Symantec NetBackup appliance with storage shelves.
• Expertise with software upgrade of 5230 appliance from v2.5.2 to v2.6.0.3 and from v2.6.0.3 to v2.6.1.
• Create and maintain necessary documentation and procedures in support of the backup infrastructure.
• Strong written & verbal communication skills with the ability to analyze documents and resolve problems.
• Experience in installation, configuration & administration on all UNIX platforms.
• Experience in monitor/manage and troubleshoot backups in NetBackup PureDisk 5020 appliances.
• Proficient in PureDisk agent installation/removal on different platforms.
• Expertise on performing upgrades on PureDisk 5020/5030 with latest patch available.
• Experience on configuring IPMI management port on 5000/5020/5030/5230 appliances.

TECHNICAL SKILLS

• Symantec NetBackup 6.5 7.0 7.17.5 and 7.6.x
• Symantec PureDisk 5020 appliance | FTP
• Ping and telnet
• Putty (SSH) WinSCP
• Remedy and Service now ticketing tool
• Windows server 2003/2008
• Linux based OS.

PROFESSIONAL EXPERIENCE

NetBackup Administrator

Confidential, CA

Responsibilities:

• Managing new NetBackup master environment to efficiently migrate clients and decommission the old backup infrastructure for the purpose of capacity planning.
• Migrated hundreds of client servers from old environment to new target master using NetBackup 5230 appliance from v6.5, v7.x to latest v7.6.x in various data centers of the company.
• Opening tickets for fixing connectivity issues while migrating clients from old master to new master and while policy modifications and backup decommission.
• Co - ordinate with network team, Firewall team and system admins to resolve connectivity issues while taking file system and RMAN backups.
• Resolve clients failed backup\restore incidents through incident tickets, service request tools, email, instant messaging and telephone.
• Upgraded NetBackup master/media servers from version 7.0 to 7.1, 7.1 to 7.5 and 7.5 to 7.6.x
• Perform scheduled housekeeping activities.
• Assisted team in handling issues reported on daily basis.
• Upgraded PureDisk 5020 appliances in environment from v1.4.x to latest version v1.4.4 with all necessary patches applied.
• Monitor/manage and troubleshoot backups in 5020 Puredisk appliances in company environment.
• Troubleshooting of failed backup attempts to successfully backup all servers required to be backed up.
• Managing backup policies, volume pools for daily, weekly & monthly backups.
• Restore files and monitor restore jobs in both environments (NetBackup & PureDisk).
• Performed backup using disk backup and Virtual tape libraries (VTL).
• Coordinate with firewall team to open up the required ports in order to establish communications between master server and clients.
• Monitor/manage and troubleshoot backups in NetBackup PureDisk 5020 appliances.
• Migrated clients from PureDisk 5020 environment to NetBackup 5230 appliance.
• Creating, managing and removal of clients and backup policies in NetBackup and PureDisk.
• Configured IPMI management port on 5000/5020/5030/5230 appliances in order to perform NBU/PureDisk upgrades.

IT Network Administrator & Systems Support Tech

Confidential, CA

Responsibilities:

• Operate as service point-of-contact for help-desk, helping to diagnose, troubleshoot, and resolve multiple tickets on daily basis.
• Provide daily technical support for e-mail, network, connectivity, telecommunications, peripheral equipment, and system maintenance. Set up computers and install software.
• Install and configure new software and hardware as required.
• Diagnose problems with software/hardware; Instructing teams in use of software; Virus Removal, PC troubleshooting and repair; Answering help desk calls
• Create backup images of the OS and drivers in case of hard drive/system failure; Perform basic and advanced technical system diagnostics and upgrades for customers; System Analysis; Virus Removal ; PC troubleshooting; Data Recovery
• Switches: Basic Configuration & VLAN setup on Cisco switches.
• Router: Basic Configuration & monitoring.
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Maintain system efficiency.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
• Make recommendations for future upgrades.
• Maintain integrity of the network, server deployment, and security.
• Maintain servers and system security according to company standards.
• Manage backup process and perform data recoveries as needed.
• Respond rapidly to system maintenance needs, including on weekends and evenings.