PROFESSIONAL EXPERIENCE

Confidential

IT Procurement Manager / Infrastructure Manager

Responsibilities:

• Developed approach and work instructions to support and managing the IT Hardware and Software Assets
• Coordinated, researched, escalated and followed - up on any software-related data questions, issues and between all stakeholders for the IT Asset Management Global Onboarding Project.
• Supported leadership with the transition activities
• Drove organizational change process, restructuring Procurement organization, introducing Commodity Management group and redefining roles and responsibilities to improve operational performance
• Introduced visualization processes for managing and improving critical supplier performance.
• Review and approve request starting $1000 to $ 35 Millions USD.
• Manage over 37,000 users + request.
• Review Daily report from team members
• Review and approve for Project requirement and approval spending cost on infrastructure setup.
• Manage over 7450 users data card and manage provider (Sprint, AT&T and Verizon)

Confidential

IT Procurement Manager / Infrastructure Manager

Responsibilities:

• Price comparative and analyze between vendor (bargain to increase saving on the lowest quote).
• Create weekly report on saving cost and release Purchase Order
• (RFI, RFP, RFQ) from various vendors for comparative quote.
• Negotiated a major contract agreement with an electronic assembly manufacturer, driving an annual cost savings of over $ 1 million.
• Conducted physical inventory of surplus equipment, which included a detailed list with pictures that was posted on the company intranet. Worked with internal customers to redistribute equipment, which resulted in avoiding a $500,000 write-off. Sold excess equipment and parts, generating $90,000.
• Developed approach and work instructions to support and managing the IT Hardware and Software Assets
• Coordinated, researched, escalated and followed-up on any software-related data questions, issues and between all stakeholders for the IT Asset Management Global Onboarding Project.
• Streamlined department processes and procedures to determine optimum staffing levels. Instituted metrics to document cost savings, purchase requisition turnaround, and number of POs issued.
• Drafted an instructional how-to guide on the proper use of the purchasing and receiving modules of the ERP system. Prepared user training instructions for online purchase requisitions.
• Guided process improvements for the Document Control Department, resulting in elimination of redundant activities and fueling more effective processes and procedures.
• Infrastructure support Projects (Roche, Amgen, Shore Mortgage, Dow Chemical, Delphi, Ingersoll Rand, Elli Lilly, SCI Project)
• Conduct monthly BCP (Business Continuity Plan) - Firewalls - Servers and Power Generator.
• IT Infrastructure Management
• Facilitate support to the company IT infrastructure aligned with the mission and program activities of the Future Group.
• As a Single Point of Contact (SPOC), oversee the Technical Support Services, Networking, Systems Management Support and IT Security.
• Technology Management

  Address/Domain Management, Application and E-mail Services, Configuration Management, LAN/MAN/WAN Services, File and Print Services, Remote Access Services, Maintenance Support, VOIP/Call Centre Support, Network Management, Network Operations, Backup/Recovery Services for network servers, Unix/Windows servers, and High Performance Computing Support.

• Computer/System Security Reporting, Firewall/DMZ Management, Incident Reporting and LAN/WAN Security Assessments and Reviews.
• IS Policy & Planning Direct and coordinate Office of Information Services program planning activities, including development of internal policies and procedures, long-range training strategies, strategic workforce planning, and Infrastructure planning.
• Provide direction and coordination of strategic planning and short-range resource planning and forecasting, budget development, and coordination.
• Manage the annual IT Infrastructure Section budget submission.
• Provide analysis of cost management and performance management data.
• Development and Deployment
• Develop components of the company’s IT architecture pertaining to IT infrastructure development, standards, and practices.
• Provide technical guidance and direct assistance to headquarters and regional offices regarding implementation of corporate wide application systems and IT infrastructure issues and practices.
• Administrator for Print Server, File Server, Setup machine on HP DL360 Gen8/ Gen9 with VMWare vSphere EXi configure on HP Server Gen 8 and Gen 9
• Deploy Network Printer in Print Server and deploying and configuring HP server hardware (rackmount and blade technologies) in datacenter.
• Create and design infrastructure architecture network diagram design and implement for ODC.
• Experience in performing installations, upgrades, maintenance and troubleshooting for hardware and software issues
• Build Linux (Ubuntu 12.04 to 14.10 )with FOG imaging server 1.0.4 to 1.1.2.
• Network Support, Fiber Optic with cabling setup for infrastructure. (Firewall, Switch/ VOIP phone)
• Created, tested, and managed desktop image standards
• Deployment & administration of Symantec Antivirus - remote client installation, monitoring console for old definitions and disabled clients, reviewing risk and audit logs. And WSUS server – approving patches, work on not reporting clients, making patch test report by reviewing the event, patch and monitor logs, generating Reports, synchronizing with parent server.
• Creating the batch files for taking Servers SSB backups, Event logs, pushing patches with PSEXEC to all systems, running various scripts for system administration jobs.
• Lotus Notes Domino R6.5, 9.0 & 9.0.1– solving client related problems, lotus configuration, local replication, configuring achieving, and same time client.
• Preparing reports like availability, monitoring, Security metrics etc, as per the ITIL process.
• Planning and Conducting periodical System and Software Audits, BCP drills, VA tests etc according to company policy.
• SLA Management including Incident, problem, Configuration, Service request etc.
• Experience in supporting customer by evaluated, prioritized and delegated end-user requests
• Followed up with customers and clients to ensure timely problem resolution
• Utilized PC Anywhere to remotely resolve client issues
• MacOS configure and install VMWare Fusion and basic troubleshooting for senior users.

Confidential, Detroit, MI

Bookkeeper / Office Manager

Responsibilities:

• Performed complex accounting functions, including accounts payable, preparation of journal entries, account analysis and balance sheet reconciliations.
• Entered financial data into the company accounting database to be verified and reconciled.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Introduced new and efficient accounting, financial and operational systems.
• Managed and responded to all correspondence and inquiries from customers and vendors.
• Established a QuickBooks accounting system to reflect accurate financial records.
• Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
• Communicated with customers to identify and resolve outstanding payments.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Responsible for all phases of certified audits for CPA firm