SUMMARY:

• 10+ Year of proven IT System Admin, Network Infrastructure, Security and Project Management experience
• 10+ Year of Microsoft Windows, Virtualization, Storage, Messaging, Backup and Database experience
• 3+ Years of Incident Management, Change Management, BIA, IT Policies and Procedures

TECHNICAL SKILLS:

• CISSP, CHFI, ICND, CCNA, TCP/IP 4 and IPv6, LPIC - 1
• VMWare Op Supp & T-shooting, Riverbed Cascade Pilot & Wire Shark
• CompTIA Security+, Symantec Enterprise Vault, Cisco Pix Firewall
• MS Exchange 2000/2003/2010/2013, McAfee Encryption ePO & DLP
• Microsoft SMS, SQL Database, Lexmark Printing system, Microsoft Project & security
• Sniffer Portable Network analysis, A+ Computer Technician, Dbase Database Management
• Windows 2000/2008 Active Directory, CentOS and Red Hat Linux system admin
• Knowledge of MySQL, Amazon Web Service AWS EC2 S3 RDS EBS
• Volumes Elastic load balancer Gateways etc
• Owncloud & Nagio Admin on Linux CentOS. DNS/DHCP/PXE, Samba, NFS etc.

PROFESSIONAL EXPERIENCE:

Confidential - NYC

IT Security Manager

Responsibilities:

• Established and upgraded (twice) the Microsoft Active Directory Domain/Forest including faculty/Staff and Student network consisting of Microsoft Server 2003, 2008 and 2012. Cleaned up AD Database and organized OU’s using various AD tools like ADSI, ADBPA, NTDSUtil, DSAcls, Netdom, DFSUtil, GPO, Replmon & ACLdiag etc.
• Migrated Physical server infrastructure to efficient, high available and low cost virtual infrastructure based on Dell EqualLogic and NetApp SANs enabling provisioning and de-provisioning of virtual servers and applications in minutes.
• Consolidated hardware and simplified IT management, maintenance and deployment including IP segmentation.
• Installed and upgraded (twice) Microsoft Exchange messaging system and deployed high available virtual mailbox servers providing access through HubCas to various clients like MAPI, OWA, Blackberry and ActiveSync. Configured supporting technologies like SSL, DAG, McAfee and Proofpoint Anti-Spam, Blackberry servers and Anti-Malware Servers for filtering and security. Also configured automatic Symantec backup of DAG databases for Disaster Recovery.
• Streamlined systems Inventory, patch management, imaging and vulnerability management using Dell Kace, Wsus and Retina
• Helped the top management in performing BIA and contributed towards BC DR and e-mail quota policies.
• Evaluated and reconfigured student lab’s Unix/Linux/Windows infrastructure including reallocating SAN disk space and engineered a robust, scalable and redundant Student child domain. Worked extensively on Linux technologies like Networking and permissions, RPMs, Bash Shell, High Availability, SSH, NIS, NFS, Samba, CUPs, Named, DHCP, PXE, File Systems, Raid 1 & 5, Apache HTTPD, SSL, LDAP, Syslog and scripting. Worked on Linux virtualization on KVM and VMWare. Installed and achieved know-how of Squid Proxy, OwnCloud, Puppet and Nagio technologies in Linux labs.
• Improved network and infrastructure security through various technologies like Riverbed IPS, FireEye on edge and Proofpoint Antispam for e-mail security. Delivered a cohesive solution of Fortigate firewall for network and McAfee Encryption using McAfee ePO for endpoint and desktop security. Performed Identity Finder scans throughout the network for sensitive data.
• Researched, recommended and implemented enhancements that improved system network security, reliability and performance i.e. Riverbed IPS, Proofpoint AS, McAfee Encryption and AV Management, Fortigate and Checkpoint firewalls, self-service Password Management and network management etc.
• Revamped backup infrastructure and implemented Symantec Backup Exec to schedule effective and timely backups providing further layer of data security. Optimized system availability (averaging 99.9% uptime) by using virtualization technologies.
• Trained direct reports, Help Desk and tech supports across multiple departments on network and systems operations including log-in/password procedures, network management software, permissions, printing issues, security and various application software.
• Prepared various technical reports, network diagrams using MS Visio, capacity & contingency recommendations, inventory reports, future growth, budgeting, procurement and identification of resources.
• Prepared technical systems and network security reports and recommended best practices based on ISO-27001 and NIST guidelines. Recommended and negotiated SLA’s, and other maintenance contracts for applications & network systems infrastructure and ensured budgetary allocation etc. Performed various other timely assigned tasks.
• Also performed analysis and feasibility of moving key IT services to the cloud including AWS.

Confidential, MI

Network Administrator

Responsibilities:

• Assisted in LAN/WAN planning, implementation and administrative support for Windows NT and 2000 networks.
• Installed and configured various data communication software and hardware.
• Maintained OS support of Windows 95/98, Windows NT 4.0 and 2000 Servers and other services i.e. TCP/ IP configuration, Cisco Routers, Hubs, Ethernet Switches, UTP Cabling Cat-3, Cat-5 and enterprise printers.
• Installed and maintained various Windows NT and 2000 Active Directory based networks in the company’s labs as well as at clients’ side. Maintained and troubleshooted various clients’ networks on on-call basis.
• Performed backup and restore operations using ARC Backup Server. Implemented RAID 0, 1 & 5 redundant systems.
• Maintained domain structures, client’s security policies and permissions, GPOs and accounts management etc.
• Installed MS Exchange Server 5.5, site services, connectors and provided outlook support to various clients.
• Configured various Servers i.e. DHCP, RAS, DNS, Wins and Print and provided troubleshooting to clients.
• Performed Help Desk Support to company’s clients. Troubleshooted network, hardware and software problems on-site.
• Installed and configured Proxy Servers for centralized Internet connectivity including DSL and T1 Services.
• Liaison for client companies to find better resources and purchase best solutions for their infrastructure.

Confidential

Systems Engineer

Responsibilities:

• Supervised a team of technicians, engineers and programmers for IT contract execution and management.
• Designed, implemented and maintained various clients networks based on Windows Workgroups, 95 and 98, NT 4.0 and Novel Netware OS 3.x. Provided support for database and application management to these clients
• Performed IBM compatible and branded systems building, installation, upgradation and joined them to clients network.
• Setup and configured clients network, required protocols, routers, switches and firewall software. Ensured system reliability, performance enhancement and virus protection for those clients.
• Managed user accounts and policies, data backup and printing services. Performed disaster recoveries & data restoration.
• Supervised and participated in various software and system development projects for the government and private sector clients i.e. Pak Revenue Automation System, F6 Rebuild Factory’s Inventory Control System, Federal Bureau of Statistics Web site and database, Kashmir Affairs Automation system, Gandhara Studios Systems, HMC3 Database and Ministry of Tourism Computerization to name a few. Involved software team to design custom solutions using different programming languages i.e. VB, C++, HTML, FoxPro, Dbase IV and SQL Database etc and provided hardware solution as well.
• Created and managed client websites using HTML, CGI, Flash software and helped updating their websites on regular basis.
• Help client base to get desired technologies and identify resources to purchase.
• Management responsibilities included pre and post sales meeting, warranty of client systems & peripherals, contracts, staff supervision, preparing maintenance contracts, reports, business terms and conditions, IT project proposal preparation, submission, follow-ups, attend meetings, signing and executing contracts and pre & post-warranty contract administration.
• Keep record of direct reports, prepare progress reports and submit recommendation as required by higher management.
• Prepare department budget, allocate resources and plan future growth.
• Servers technology used and configured: Windows NT, 95/98 Workgroup, Novel 3.12, RAS, DNS, WINS, DHCP, Backup, Proxy, Print and Network Shares.

Software applications & languages used: Basic, VB, C, FoxPro, Dbase, HTML, MS Office, Corel Draw, Corel WP, Netscape & IE and a variety of utilities i.e. Antivirus, disk partition, data and system recovery etc.