CAREER SUMMARY:

• Syed is a IT Professional with more than 10 years of experience. He has very diverse technical background with experience in different technologies like Microsoft, Citrix, and VMware.
• Throughout his career, he has had the opportunity to work on a diverse set of technical projects such as Windows 7 Deployment Migration project.He has in depth experience in Active Directory 2003/2008/2012,
• Citrix XenApp 4.5/5.0, XenDesktop 7.6, XenServer 6.5, VMware ESX 3.5/4.0/4.1/5.0/5.1/5.5. Apart from Technical skills, Syed possesses excellent communication, presentation, and organizational skills. Syed also possesses good personal management skills, Syed is self - motivated, creative and work well in a team environment.

TECHNICAL SKILLS:

Operating Systems: Windows 95/98, Windows 2000/XP, Windows Vista/7, Windows 2003 ServerWindows Server 2008 R2,, Windows Server 2012 R2, Exchange Server 2003

Virtualization: Citrix XenApp 4.5/5.0, XenDesktop 7.6, Provisioning Services, Terminal Services 2003/2008/R2, SCCM 2012

Network Services: DHCP, DNS, TCP/IP, WINS

Client Management: Active Directory 2003/2008, group polices, user policies, Smart Term, VMware, XenServer 6.5

Client Security: Norton, Symantec Enterprise, MacAfee, Web root anti spy, Kaspersky 2011, Malware byte

Remote Connectivity: Terminal Server, Remote Desktop, PC Anywhere, RSA/IMM/ILO

Applications: MS Office 2003/2007, WinZip, WinRaR, Acrobat Pro, Skype, Team Viewer, IIS, VB Scripting, Shavlik NetChk Protect, Netmeeting

Interconnecting: Cisco routers, switches (Cisco, Dlink) and Hubs

Hardware: HP Server, Confidential xSeries 3650 & 3850 Server, Confidential Blade Server HS22, HP Blade Server, Compaq Server, Dell Power Edge R710 Server, Acer, Sony

PROFESSIONAL EXPERIENCE:

System Administrator

Confidential, Mt. Pleasant, NJ

Responsibilities:

• Installed Windows 2003 Server, Windows Server 2008/R2, and Windows Server 2012 R2 on Physical Confidential xSeries, Blade Server, Dell, & HP Server
• Installed & Configured Tivoli Endpoint, Confidential Tivoli Monitoring (ITM), Tivoli Storage Manager (TSM)
• Installed & Configured Confidential Director Client, Server Resource Manager (SRM), Tivoli Asset Discovery for Distributed (TAD4D) & Tripwire
• Installed & Configured Symantec & McAfee Anti Wires
• Used Shavlik NetChk Protect for Microsoft Patches
• Installed, Configured & Managed Cluster on Server 2003/2008/2012 R2
• Moved Cluster resources from active node to passive node
• Troubleshooting cluster nodes issue
• Configured and managed Active Directory Objects
• Configured user environments using Group Policy
• Worked on Confidential ISM, Remedy, ManageNow and TD CA Service Desk change management tool to create and follow up on changes, problems, Incidents
• Created and resolved daily incidents following ITIL guidelines XenApp 4.5/5.0/7.6/XenDesktop 7.6
• Installed Terminal Services 2003/2008
• Installed Citrix XenApp 4.5 for Windows 2003 Server Terminal Services
• Installed Citrix XenApp 5.0 for Windows Server 2008 Terminal Services
• Installed Citrix XenApp Plugins for Hosted Apps
• Configured Session Reliability
• Installed and configured the Web Interface
• Published applications and content
• Assigned and organized published resources to users and groups
• Implemented connection controls and resource limits for published resources
• Configured content redirection; Disabled and hide published resources
• Installed and Configured Delivery Controller, Director, Storefront, and Receiver
• Created and configured Site
• Implemented Storefront for users to obtain their applications / desktops
• Installed and configuration of Citrix Provisioning Server sites, vDisks and stores
• Created Machine Catalogue for Apps and Virtual Desktop machines and user polices from Studio
• Created multiple delivery groups for corresponding departments within organizations
• Deployed on-demand virtual desktops and applications through Machine Creation Services and Provisioning Services SCCM
• Deployed and Configured new sites Servers and roles
• Deployed, Administrated, and Maintained SCCM Infrastructure
• Monitored, Diagnosed, and remediated of SCCM client/server problems Document
• Changes/enhancements to the SCCM infrastructure, Creating collection
• Created complex query-based user and computer collections, and building reports
• Deployed Operating Systems Windows XP/Windows 7, Applications packages, Windows updates
• Troubleshooting client connectivity and package installation issues by analysing SCCM logs
• Installed & Configured IIS and SQL 2012 databases
• Working Knowledge of VB and PowerShell Scripting
• Installed and configured ESXi 4.1/5.0/5.1/5.5 host on Physical Server
• Installed Virtual Center Server
• Created & Configured Data Center and Cluster in vCenter
• Added ESXi hosts in the clusters, and implemented vMotion & HA
• Created Clone for Windows 2003/2008/R2
• Created VM template for Windows 2003 Server, Windows Server 2008/R2, and Windows Server 2012
• Deployed Virtual machine using template
• Configured iSCSI SAN
• Created and Configuring Data Store using LUN to VM Cluster
• Used Update Manager to patch ESX/ESXi Host
• Installed/Updated Patches Manually on ESXi host using putty and CLI
• SCCM: Deploy Windows 7 using SCCM
• VMware 5.0 Deployment
• Data Center Migration

Technical Support

Confidential

Responsibilities:

• Monitored backup jobs and correct, as needed, to ensure that tape and disk capacities are maintained at appropriate levels to sustain upcoming backup jobs as scheduled
• Performed TCP/IP troubleshooting and monitored through ping
• Used Symantec Enterprise software with Server 2003 to backup data in tapes

System Administrator

Confidential, New York

Responsibilities:

• Installed Windows 2003 Server and Windows Server 2008
• Installed Active Directory 2003/2008
• Configured DNS and DHCP for AD 2003/2008
• Assigned IP addresses and joined workstations to Domain
• Configured and managed Active Directory Objects
• Configured Active Directory Sites and Replication
• Created and configured the scope of Group Policy Objects
• Managed Group Policy Objects; delegated Administrative Control of GPOs
• Configured user environments using Group Policy
• Configured scripts and Folder Redirection Using Group Policies
• Deployed software using Group Policy
• Implemented Fine-Grained Password Policies
• Monitored AD DS using Event Viewer and Reliability and Performance Monitor
• Configured AD DS Auditing; Updated servers with the latest service packs and hot fixes
• Deployed desktops and laptops through Ghost Imaging
• Installed Terminal Services 2003/2008
• Installed Citrix XenApp 4.5 for Windows 2003 Server Terminal Services
• Installed Citrix XenApp 5.0 for Windows Server 2008 Terminal Services
• Installed Citrix XenApp Plugins for Hosted Apps
• Configured Session Reliability
• Installed and configured the Web Interface
• Created and configured XenApp Web and XenApp services sites, and uninstalled a Web interface site
• Configured client delivery and customizations
• Configured explicit, Pass-through and Smart card authentication
• Published applications and content
• Implemented connection controls and resource limits for published resources
• Configured content redirection; Disabled and hide published resources
• Installed the XenApp Plugin for Streamed Apps on a client device
• Configured applications for streaming to servers and the desktops of Windows client devices
• Configured XenApp Web and Xenapp Services sites to stream applications
• Specified a connection type for a policy and used the policy search engine
• Configured printers and printing for users and groups
• Configured printer policies and managed print drivers
• Added Citrix Administrators and configured their permissions
• Used universal printing policies and features and managed printer bandwidth
• Prepared forests and domains and installed Exchange Server 2003
• Performed an unattended installation of Exchange Server 2003
• Managed Administrative and Routing Groups
• Installed Exchange Server 2003 in a front-end and back-end configuration
• Configured Recipient Objects and Information Stores
• Created and managed address lists and recipient policies
• Created an Administrated Public Folder
• Enabled and Started the POP3, IMAP4, and NNTP Services
• Created MX Records and configured an SMTP Connector
• Created and used an Administrative Group
• Configured the Junk email feature in Outlook 2003 and enabled Connection Filtering
• Installed and configured VMware vSphere 4.0/4.1
• Managed virtual infrastructure
• Configured Stand Alone ESX
• Configured virtual and physical networking
• Configured VMware File System
• Used Fiber and ISCSI Shared Storage
• Implemented backup up strategies

Technical Support

Confidential

Responsibilities:

• Imaged to new PCs and laptops using Symantec Ghost software
• Installed Windows XP and Microsoft Office
• Migrated data from old to new computers
• Deployed new PCs and laptops
• Performed basic network connections for desktops and printers
• Installed printer and printer drivers
• Performed moves, adds, changes of computer equipment
• Lifted desktops, laptops, and printers to setup for clients

Senior Technical Student

Confidential

Responsibilities:

• Worked as first level Help Desk to provide in-person and telephone support
• Helped internal users with network, software and hardware trouble
• Troubleshooting network problems with TCP/IP tools: ping, tracert, ipconfig
• Installed printers and drivers
• Installed Windows XP and MS Office 2003
• Troubleshooting network and login problems requiring resets or account unlocks
• Worked as QA Technician for data checking on Oracle-based Geographical Information System
• Upgraded and tested new versions of applications and operating systems

Technical Support

Confidential

Responsibilities:

• Installed Windows operating system XP and updated patch
• Upgraded memory and data migrated from old to new computers
• Installed, repaired, and maintained desktop computers and laptops
• Installed Windows 95/98, Windows 2000/XP; Installed Microsoft Office
• Repaired computers; Installed new applications and software
• Installed hard drives; Installed printer drivers and configured printers