Technology Consultant Resume Profile

Global Operations Director

Award-winning senior IT global operations director with over 20 years of substantial professional experience. Successfully designed and established 5 data centers from inception to operations supervised the formation of global operations teams in the U.S., U.K. Asia-Pacific regions and effectively consolidated a 40 reduction in physical servers to cloud service and virtual environments. Managed 2.2M operating budget instrumental in reducing operating costs by 30 for operations and business units. Skilled in networking and telephony significant varied technical expertise. Expertise with power source generation, electrical and mechanical systems. Driven strategic thinker with high integrity and a passion for excellence in the workplace.

CORE COMPETENCIES

Strong customer oriented focus tData Center Operations t IT Operations Manager tData Center Architect tBusiness Unit IT Integration t IT Infrastructure Management t Cost Control t Data Center Management t Electrical/Mechanical/Power Source Infrastructure tVirtual Environment/Cloud Data Storage t Project Managementt Leadership and Mentoring tIT Staff/Department Management t Global Operations tTeam Building/ManagementtCable Plant Management tStrong Communications t Windows Server/Sitescope/Splunk/SCOM/Isinga/Gomez Best Practices t Resource Management ITIL Certified
Languages: English

EXPERIENCES AND ACHIEVEMENTS

Confidential

Director Global Operations Data Centers

Responsible for providing strategic direction and leadership supervise and technically guide the institutionalization and improvement to end delivery process and metrics within DCO and between business units direct technical innovation and automation within delivery organization through coordination with the production engineering and tools teams manage data center infrastructure and global operations.
Lead a team of 25 IT professionals across multiple continents in superior customer orientation
Successfully project managed with business to expand system and virtual and cloud capabilities.
Manage facilities and network operations across four continents implement enterprise monitoring systems based on customer requirements.
Successfully implemented SCOM, Isinga, Gomez and Splunk into production operations
Directed the successful data center consolidation from physical to virtual with cloud capabilities.
Designed and installed 2 Cloud based Data Centers in US and China

Confidential

Corporate Data Center Manager

Directed, managed, planned and established IT operational projects and OP policies and procedures to support Data Center operations. Responsible for overseeing infrastructure controls on corporate world headquarters locations using best practices standards, methodologies and specifications. Planned, coordinated and provided on-site IT support of all activities associated with infrastructure.
Strong understanding of electrical and mechanical systems to include, but not limited to: feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU/PMM units, chillers, air handling units.
Successfully completed large-scale data center project build for corporate headquarters.
Instrumental in designing and executing standard operating procedures and metric reporting resulting in improved operations efficiency.

Confidential

Systems and Technology Consultant

Performed systems design, construction and implementation using Unix, Windows and Legacy platforms for large corporate environments.
Consult with clients on future capacity/infrastructure needs aid in choice of enterprise monitoring solutions, operating systems and networks.
Perform project management with SMB to facilitate growth and expand system capabilities.
Implement enterprise monitoring systems and custom solutions based on computer requirements.

Confidential

Solutions Architect Group Manager

Responsible for designing, implementing and managing complex technology projects for Fortune 100 clients. Architect and deployed state of the art networks, computing systems and operations infrastructures.
Promoted to primary team lead after 5 months of service.
Formed initial service offerings and Best Practices. Delivered IT Management Architecture Plan IT-MAP Consulting.
Developed plans to increase sophistication levels and methods across all IT management functions.

Confidential

Corporate IT Systems Data Center Manager

Supervised the strategic direction and management of the Data Center, Service Desk, Systems Administration, System Integration and Engineering system administration for corporate information systems. Manage the transition of new technologies from inception to production.
Directed team of 20 IT professionals managed a 1.2M operations budget.
Instrumental in overseeing a cost reduction program resulting in a 30 savings for the operations and business units.
Installed and managed applications on 180 servers across platforms.
Managed SLAs against major lines of business while providing one-stop integration service in a Best Practices environment.

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