OBJECTIVE:

An IT and Electrical Professional with an extensive background in network Support, mainframe operation and client services (SLA compliant), System, server, Desktop support power distribution. Seeking for a professional position with a quality organization that can utilize my proven skills in network engineering, Electrical engineering, escalation support, desktop Support and systems engineering.

SUMMARY:

• Proficient with HyperTerminal and Cisco IOS including Command modes, Context - Sensitive Help, Command line editing, Examining Router Status, Neighboring devices, Backup and Restore, Routing Table Setup, configuring ACL.
• Proficient with IP access lists, Cisco Discovery Protocol (CDP), Static Routing, Network Address Translation (NAT), VLAN Trunking Protocol (VTP), Spanning Tree Protocol (STP), InterVLAN routing, HSRP, Policy Based Routing, IPv6.
• Strong knowledge of NOC, NCC environments; NNM, NMS and CMS utilities.
• Configured Frame-relay and PPP encapsulation with various configurations and authentications.
• Implemented Network Address Translation using Static NAT, Dynamic NAT, and PAT.
• Configured RIP and EIGRP routing protocol in a complex network environment with the following attributes: Summarizing networks, passive interfaces, load balancing / load sharing, authentication.
• Implemented multi-area OSPF environment using the following sub-technologies: authentication, Stub/NSSA areas, Virtual-links, Priority manipulation.
• Configurations and management of Avaya S8xxx and aura CM, configurations of PBX IP Telephony System, Management and configuration of digital or analog PBX/KSU system trunk lines including T1s, VPNs and COs
• Implemented Policy based routing with EIGRP and setup redistribution with OSPF and EIGRP.
• In depth knowledge and strong experience with Cisco IOS and Juniper Junos.
• Configured routing with IPv6 using multi area OSPFv3 in a complex multiplication WAN environment.
• Knowledge of Ethernet switching technologies, services, and IEE/IETF/MEF standards used in the implementation and operation of carrier Ethernet networks.
• Experience integrating network hardware including firewalls, routers, switches, probes/Taps, terminal servers.
• Experience testing network features: ACLs, QOS, COS, Traffic Shaping, Queuing.
• Specific experience with Ethernet test equipment from Spirent, IXIA, ANUE, JDSU, sniffers including wireshark network instruments.
• Experience in Electronic Systems installation, including Distributed Audio & Video, Home Theater, video conference and Automation Systems.
• Experience with wiring and installation ofsurround sound; plasma/flat video and audio/video components
• Experience with Data Center Storage Operations, Tape Handling and automated tape Library such as TSM, EMC Networker Client Support, Commvault and Acronis.
• Experience with Backup and recovery systems such as NetBackup
• Experience with Symantec SEP.
• Experience installing rack/stack and testing mounted servers such as HP Proliant, SOLARIS, EMC, IBM…
• Experience building and troubleshootingSeneca's NEXLINK custom servers.
• Experience installing NAS products X9000 series.
• Experience with electrical and mechanical systems including but not limited to: Generators, UPS systems, ATS/ STS units, PDU units, Chillers, air handling units, CRAC units.
• Experience troubleshooting all data center systems and documenting ticket support information’s.
• Experience providing billable Hand and eyes services for web hosting customer.
• Experience with server administration and Remote server administration
• Experience with Windows Guest OS in Hyper-V, VMware and Citrix.
• Experience with VB Scripting, PowerShell scripting
• Experience with various fault management tools; network management, monitoring application performance tools and ticketing systems such as HP Open View, Orion from Solar Winds, CA spectrum, Spice Works, vForce from Confidential HQ Enterprise.
• Experience monitoring, controlling and troubleshooting connectivity, hardware and application failures on a large and mid-scale LAN/WAN network environment.
• Excellent knowledge of mainframe operations, system activity documentation and verification.
• Experience Performing node and channel testing, activating, deactivating (channel switching, end to end and integrity testing).
• Excellent knowledge of various problem management/documentation systems and their function in relation to the SLA.
• Language: Fluent speaking and writing English, French and Spanish

TECHNICAL SKILLS SUMMARY:

OS & Enterprise Apps: Windows Server 2003, Windows Server 2008, Exchange Server 2007, Cisco IOS, Norton Anti - virus, ISA&PIX firewall, Proxy Server, VMware, Terminal Server, Citrix, Net Backup, Backup-Exec, RAID, SCSI, IDE, Active Directory, DNS, WINS, DHCP, RIS, GPMC, RRAS, Remote Desktop, IIS, IP Renumbering, Avaya aura CM and servers, Modular massaging, Massage network Systems. Tracking and ticketing systems (RT, JIRA, Spiceworks, Remedy, OnTime).

Network Technologies: Cisco routers, switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, VLAN, VTP, HSRP, STP, SVI, CEF, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, OSPF Virtual links, HP Open View tools, SolarWinds/Orion NM, Autosys job scheduler, CA Spectrum, Backup TSM, Robot/Save, VCC AS400, Cisco Call Manager (IPCC), PBX Configuration and management, F5 Load balancing, BIG-IP. Portfolio Server 9

Desktop Technologies: Windows 98/2000/XP/VISTA/7 OS, Apple Macintosh OS, Linux OS, Lotus Note, Microsoft Word, Excel, Access, Power Point, SharePoint, Scanners, Desktop, Laptop and Printers maintenance( Xerox, HP, Canon, Lexmark, Global Audio/Video/web/IP Conference and presentation systems. Config of Blackberry Enterprise Server. Install, Config of PDA devices such as Blackberry's and iPhone's on.

SUMMARY OF PROFESSIONAL EXPERIENCE:

Confidential, Windsor, CT

Sr. Datacenter and Network Engineer

Responsibilities:

• Install Rack, cable and test mounted servers. Install, Tshoot, upgrade and test Patch Panels with T1, DS3...
• Monitoring, even tracking and ticketing of network and servers.
• Implement and Support LAN WAN using Cisco 3900S, 7200 VXR Routers
• Install and configuration of Cisco nexus1, 5, 7K and Cisco 4500, 6500, 3750X switches
• Installation, configuration and deployment of windows HP and IBM blades servers with windows 2008r2 OS, and client Pc with windows 7 and Xp
• Backup and recovery management.

Confidential, Bloomfield, CT

Network and deployment support Engineer

Responsibilities:

• Design, Implement and Support LAN WAN using Cisco ASR1000, 3900S, 7200 VXR Routers
• Install Rack, cable and test mounted servers. Install, Tshoot, upgrade and test Patch Panels with T1, DS3...
• Install and configuration and deployment of Cisco unified Ip Phones 7900seiries
• Install and configuration of Cisco nexus1, 5, 7K and Cisco 4500, 6500, 3750X switches.
• Installation, configuration and deployment of windows HP and IBM blades servers with windows 2008r2 OS, and client Pc with windows 7 and Xp
• Pre-staging upgrade and deployment of Cisco Ip phones on very large environment
• Monitoring, even tracking and ticketing of phone system with Remedy.
• Phone support, ticket resolution and escalation.
• LAN and WAN cutover for Cisco Switches and routers in various customers locations.
• Inventory of existing IT equipments (Printers, servers, Ip phones, switches and routers, hardware and software, retirement, decommission and repatriation as well.

Confidential, Little Rock, AR

Desktop and deployment support

Responsibilities:

• PC Roll-out, Repair, Hardware and software configuration on OS(Windows 98, XP, server2000, server 2008, server 2008r2, vista, 7, Mac )
• Scanners, Printers Repair, install, network deployment and configuration.
• LAN design, implementation and Tshoot witch multiple vendors equipments such as Cisco 2600 S, 3600s, 7200Vx Routers, L3 switches, Nexus 1000, 3000, 7000 series.
• Windows server 2000, 2003, 2008 config, Administration (Active Directory, GPO, Exchange server, network infrastructure)

Confidential, East Syracuse, NY

NOC Analyst

Responsibilities:

• Surveillance of applicable Network Operations Center (NOC) Network Management Tools.
• Performs initial troubleshooting, problem analysis and isolation of network events.
• Performs tracking and management of network events to resolution.
• Tracks and supports Network Change Control schedules and activities.
• Produces, maintains and updates written procedures.
• Performs/supports back - up, scheduled maintenance, upgrade and troubleshooting.

Confidential, Billerica, MA

Datacenter/Network Support Technician

Responsibilities:

• Member of an elite integrated technology command center team providing round the clock support and escalation.
• Design, Implement and Support LAN WAN using Cisco ASR1000, 3900S, 7200 VXR Routers, 4500 and 6500 series switches.
• Install Rack, cable and test mounted servers. Install, Tshoot, upgrade and test Patch Panels with T1, DS3...
• Network and fault management using ticketing systems such as Verizon VForce, monitoring of application performance with tool such as Solar winds.
• Server Administration and remote server administration.
• Data center Tape Handling, automated tape library, Backup TSM and Robot/save (client).
• Assist Customers onsite and remotely on the maintenance and support of their Servers and network devices.

Confidential, Andover, MA

NOC/Data Operation Center TECHNICIAN

Responsibilities:

• Member of an elite integrated technology command center team providing round the clock support and escalation.
• Implement and Support LAN WAN using Cisco ASR1000, 3900S, 7200 VXR Routers, 4500 and 6500 series switches.
• Racking, Patching and cabling servers, network devices and Patch Panels with T1, DS3.
• Network and fault management using ticketing systems such as HP Open View, monitoring of application performance with tool such as CA spectrum.
• Server Administration and remote server administration.
• Data center Tape Handling, automated tape library, Backup TSM and Robot/save(client)

CONSULTANT

Confidential

Responsibilities:

• Member of an elite integrated technology command center team providing round the clock support and escalation.
• Working on various contracts jobs while going full time in school to pursue a Master degree in Information Assurance and also getting some Cisco certifications.
• LANWAN network configuration and troubleshooting using ASR1000, 3900S, 7200 VXR Routers and 4500 switches.
• PC Roll-out, Hardware and software configuration on OS(Windows 98, XP, server, 2000, vista, 7, Mac)
• Windows server 2003, 2008 Administration (Active Directory, GPO, Exchange server, network infrastructure)
• Data center Tape Handling, automated tape library, Backup TSM and Robot/save(client)
• Fault management, Network monitoring and management with Ca Spectrum, Open View, solar Winds
• Server Administration and remote server admin using MS RSAT, server admin tools 10.5, portfolio server.
• Usage of Tracking and ticketing system such as Remedy, SpiceWorks, RT.

Confidential

IT TECHNICIAN

Responsibilities:

• Design and build, implement LAN and WAN with Cisco 3900 Router and 4500 S switches.
• Windows server 2003 config, Administration (Active Directory, GPO, Exchange server, network infrastructure)
• Data center tape handling with Hp Open View; server Administration with Server admin tools 10.5.
• PC Roll-out, Repair, Hardware and software configuration on OS(Windows 98, XP, server, 2000, vista, Mac)
• Configuration and administration of PBX CMS.

Confidential

IT TECHNICIAN

Responsibilities:

• Member of an elite integrated technology command center team providing round the clock support and escalation.
• Responsible for LANWAN Administration and troubleshooting of 2600 S, 2900S, Routers and 4500S Switches
• Windows server 2000, 2003 config, Administration (Active Directory, GPO, Exchange server, network infrastructure)
• PC Roll-out, Repair, Hardware and software configuration on OS(Windows 98, XP, server, 2000, vista, Mac)
• SQL server 2005, Oracle Server 9i Database Administration, MS exchange server 2007 config and admin.
• Configuration and administration of Avaya and PBX telephony, Also fax, scanners, Printers install and Configuration.

Confidential

IT CONSULTANT

Responsibilities:

• Design, Implementation, Configuration and administration of Network with Cisco router 7200 S and 4500 Switches.
• PC Roll-out, repair Hardware and software configuration on OS(Windows 98, XP, server, 2000, vista, Mac)
• Data center Tape Handling, automated tape library, Fault and Network management
• Server Administration and remote server admin using MS RSAT, server admin tools 10.2, Portfolio server.
• Responsible for 7 (seven) direct collaborators in IT department
• Working with outside IT consulting companies (such as CFAO technologies, HP) regarding issues with equipments