SUMMARY:

• Seasoned professional with 14 years of experience, supporting, implementing, managing and architecting of Windows, Exchange Messaging, Citrix, Vmware virtualization
• Cisco based hardware, software, telecommunications, and network systems. Fully versed in network security and backup, recovery policy administration.
• Hands - on capable with all aspects of installing, configuring, and supporting client/server LAN/WAN/VPN and RAS networks.
• Staff manager effective leading teams through day to day server administration and support, rapid response troubleshooting, and technology deployments. Possess multiple prestigious industry s.

TECHNICAL SKILLS:

Platforms: MS Windows 2012/2008/2003 Server, MS Windows 8/7//XP,MS Exchange Server 2013/2010, Citrix XenApp, Citrix Xendesktop

Visualization,: Vmware Vsphere, Vmware ESXi, Vmware Server & Desktop Virtualization, Cisco Router, Switches IOS.

Hardware: Cisco Unified Communication( Cisco UCS) IBM Blade System, HP Proliant Servers, Dell Poweredge Servers, HP multifunction printers, Watchguard XTM firewall, Sonicwall TZ firewall, Branch VPN Solutions,, EMC SAN, Avaya IP 500, Cisco 1800, 2800 series routers and Catalyst 2900 and 3500 series switches. Bomgar Remote Access.

Software/Tools: Microsoft Exchange 2013/2010/2007, MS Forefront Security(FOPE),MS SQL,MS Lync, SCOM, MS Office 365, MS Office, MS Visio, MS Hyper-V, Microsoft WSUS, MS IIS, Terminal Services, Sage MAS 200,Active Sync, PowerShell, CA Service Desk, Sage Timberline, Intrusion Detection, GFI Antispam, Gfi Fax Server,Gfi Exchange Archiving,CPR+, QuickBooks Enterprise, Symantec Backup Exec 2010,Symantec Endpoint Protection, Symantec disaster recovery, Telepharmacy Solutions,, Acronis Backup.ITRS monitoring.Quest Migration, Quest AD Active Roles.

Protocols: NFS,VMFS,DHCP, DNS, RIP, L2TP, OSPF,EIGRP, PPP, PPTP, TCP/IP, FTP, HTTP

Networking: Cat 6 and Fiber, 802.11g, Ethernet, Token Ring, VPN

PROFESSIONAL EXPERIENCE:

Confidential, NY

IT ARCHITECT

Responsibilities:

• Ensuring access to MS Exchange e-mail across the trust relationship.
• Setup and configured backup and recovery systems with Symantec Netbackup team and ensure database brick level restore backup policies.
• Recommending upgrades, patches, and new applications and equipment. Responsible for planning, evaluating and implementing approved system changes and upgrades for Windows 2008 and Exchange 2010
• Developing strategies for Windows 2008 server to Virtual environment implementations, Design and architect vCenter server infrastructure required to support those strategies.
• Manage active directory services and supporting Windows 2008/2003 server infrastructure.
• Recommend, evaluate and perform software and hardware improvements for VMware ESXi environment.
• Installing, configuring and implementing ESXi and vCenter server in production environment
• Design and lead the design of new support procedures related to hardware platform, client applications, Windows 2008 server services in virtual environment.
• Implementing virtual networking, VMotion, HA, DRS in production
• Providing pre-production support on EXS, vCenter and Windows 2008/2003 server environments.
• Windows Server configuration for SAN Dell Equallogic Storage, Hitachi VSP,USP storage connection, including the installation of the HBA cards and drivers.
• Supporting mission-critical Citrix and VMware infrastructure VMware vSphere, VMware Hypervisor (ESXi), vCenter.
• Day to day support with VMware vSphere technologies from P2V and V2V migrations, vMotion, DRS and HA administering SQL Server 2008 VMware host.
• Implement VMware vCenter Update Manager to apply updates to hosts and virtual machines
• Optimizing system operation and resource utilization, and performing system capacity analysis and planning, Providing system administration support for the operation of the applications and infrastructure within the vCenter
• Analyze Capacity Planner data to recommend potential P2V or new virtual machine requests for sizing and server consolidation, Making recommendations to cluster or host consolidation based upon live or historical data gathered from Virtual Center.
• Install, configure and supporting servers for storage migration from Hitachi USP Storage to VSP storage in datacenter.
• Responsible for Windows remediation and migration project for standalone and Windows 2008/2003 cluster environment.
• Install, Configure Emulex HBAnyswhere and Qlogic SANsurfer to upgrade driver level to Hitachi supported level for IBM blade center servers.
• Schedule time with application teams to test their application and setup time to remediate HBA drivers from restricted to current level as recommended by Hitachi.
• Upgrading of BIOS level to remediate HBA level to current level as recommended by Hitachi to support USP storage seamless migration.
• Configure and implement Hitachi dynamic link library software (HDLM) in test environment for both standalone and Windows cluster environment and upgrading software in production after successful testing.
• Troubleshooting and resolving all issues after implementing upgrade.

Confidential, New York, NY

Sr. WINDOWS/VMWARE SYSTEMS ENGINEER

Responsibilities:

• Developing strategies for Windows 2003 server to Virtual environment implementations, Design and architect vCenter server infrastructure required to support those strategies.
• Manage active directory services and supporting Windows 2008/2003 server infrastructure.
• Architecture, administration and support of Exchange 2010 in virtual environment
• Install, configure and implement Blackberry enterprise solution for Exchange 2010.
• Supporting of end users mail clients and mobile devices.
• Recommend, evaluate and perform software and hardware improvements for VMware ESXi environment.
• Installing, configuring and implementing ESXi and Vcenter server in production environment
• Design and lead the design of new support procedures related to hardware platform, client applications, and Windows 2008/2003 server services in virtual environment.
• Implementing virtual networking, VMotion, HA, DRS in production
• Providing pre-production support on EXSi, vCenter and Windows 2008/2003 server environments.
• Windows Server configuration for SAN (EMC) VNX 3300 connection, including the installation of the HBA cards and drivers
• Supporting mission-critical Citrix and VMware infrastructure VMware vSphere, VMware Hypervisor (ESXi), vCenter.
• Install, configure and supporting of Citrix VDI, Xendesktop and Xenserver.
• Day to day support with VMware vSphere technologies from P2V and V2V migrations, vMotion, DRS and HA administering SQL Server 2008 VMware host.
• Implement VMware vCenter Update Manager to apply updates to hosts and virtual machines
• Optimizing system operation and resource utilization, and performing system capacity analysis and planning, Providing system administration support for the operation of the applications and infrastructure within the vCenter
• Analyze Capacity Planner data to recommend potential P2V or new virtual machine requests for sizing and server consolidation, Making recommendations to cluster or host consolidation based upon live or historical data gathered from Virtual Center.

Confidential, New York, NY

Sr. SYSTEM ENGINEER

Responsibilities:

• Supporting of Bank of America and Merrill Lynch 30 plus applications on 2000 plus servers in Windows 20003/2008 multi-site datacenters environment at Global Markets & Research Technology (GMRT) division.
• Maintain Bank’s trading system high reliability, availability and fault tolerance and providing tier1,tier2 and tier3 support to Windows production environments.
• Install, configure software in production and non-production environments and implementing disaster recovery solutions in multiple datacenters in USA, Europe and Asia.
• Troubleshooting of non-production infrastructure issues that are tied to application code and providing ongoing stability of production environments in multiple datacenters for SIT, Dev, Pre-Prod and Prod environments.
• Creating, managing and deletion of active directory standard users, service accounts and creation of groups for local admin access in bank’s root and child domains.
• Supporting mission-critical VMware infrastructure VMware vSphere, VMware Hypervisor.
• Providing capacity planning on Vmware infrastructure for server hardware and software upgrades
• Configured and maintaining the monitoring tool for Prod/DR/Pre-Prod environments with ITRS and Tivoli monitors.
• Working with dedicated Load balancing teams to configure active/active failover sites and user routing to their respective region (ASIA, EMEA, AMRS) via LTM/GTM.
• Coordinate with offshore teams to schedule various activities to be performed around the clock and over weekends.
• Providing 24X7 supports on weekend on rotational basis.
• Working on Change Management tools to escalate issues.
• Supporting of Banks proxy and GTM routing and IIS Web services, decommission of bank’s old URL’s and promotion of new URL’s
• Working with GMRT builds and design team to patch/reboot windows production and DR servers on quarterly basis and providing sanity checks.
• Supporting and managing technology remediation(DNP) and assuming accountability for servers/storage/network utilizations for applications across all environments(SIT,Dev,Pre-Prod,Prod,DR)
• Create and resolve Sev1,Sev2,Sev3 issues arising during production environments across all regions
• Maintain applications inventory in excel sheets and designing of high level network diagrams using Visio and providing gaps analysis of current applications.
• Creating infrastructure roadmap in partnership with development, architecture teams to define hardware and OS plans aligned with product roadmaps.
• Maintain and owing of application infrastructure documentation across all environments.
• Supporting of application developments activities, critical infrastructure initiatives and driving infrastructure roadmap in partnership with development, architecture and production teams.
• Supporting of Infrastructure hardware and network with focus on performance and stability and driving relationship with infrastructure technology vendors to get support on banks applications

Confidential . Philadelphia, PA

Sr. SYSTEMS ENGINEER

Responsibilities:

• Installing, Configuring and Maintain HP Proliant servers with Raid Configuration and installing Windows server 2008.
• Installing and Maintaining Watchguard XTM Firewalls with High Availability and creating user access polices and configured Watchgaurd VPN solutions for remote users.
• Support, troubleshoot and maintain Widows 2008/2003 Active directory Environment domain.
• Migrated from MS Exchange 2003 to MS Exchange 2010 and providing day to day support for enterprise end users
• Lead and finalize Exchange 2010 architecture design with Disaster Recovery, document architecture diagram, planning and document migration steps.
• Deployed Exchange 2010 software in a production environment to co-exist with current Exchange 2003
• Implementing and testing proper operations and mail-flow across the enterprise including Outlook (2003, 2007 & 2010),OWA (2003 & 2010), Blackberry devices, ActiveSync devices
• Migrated Exchange 2003 mailboxes to 2010, Migrated Exchange connector and public folders.
• Installed and Configured Blackberry enterprise for Exchange 2010
• Testing and scheduling Microsoft patch deployment to servers within the Messaging & AD environments
• Create, delete, change, and manage Active Directory Group Policy objects (GPOs) in the Domain
• Administer, monitor, operate, and troubleshoot the AD Forests, Domains, Name Resolution and Time Services, and monitoring replication services
• Implement detection of alerts from the AD Enterprise infrastructure
• Implemented Microsoft File server solutions.
• Supporting CPR Plus over SQL server and provide support for local and Citrix XenApp Users.
• Installed and configured Citrix XenApp
• Configured and Maintained Cisco 2800 series routers from Point to Point, Provided Citrix Xen Apps and Avaya VOIP services for remote users.
• Planned and Implemented periodic data backup using Backup Exec 2010 on Windows 2003 server to backup and EMC off site data backup solution.

Confidential, New York, NY

SYSTEMS ENGINEER

Responsibilities:

• Upgrading Windows 2003 enterprise environment to Windows 2008 native environment
• Setup, creating and managing Group Policy Objects in Widows 2008 AD
• Provide expert advice on Active Directory, lead and participate in projects requiring changes to the directory on client side network
• Implementing DNS configurations needed to support the Trust
• Responsible for Group Policy, DHCP and DNS/WINS Administration
• Troubleshooting of AD related issues which include logon failures, account lockouts.
• Technical support for all employees' desktops and desktop applications
• Maintaining documentation detailing configuration, maintenance, troubleshooting, and business continuity procedures
• Provide day-to-day troubleshooting of application and database problems
• Managing and monitoring daily backup process to ensure data for all sites are successfully backed up.
• Recommending upgrades, patches, and new applications and equipment. Responsible for planning, evaluating and implementing approved system changes and upgrades
• Migrating MS Exchange 2003 to MS Exchange 2007 and installed Forefront security for Antispam.
• Ensuring access to MS Exchange e-mail across the trust relationship
• Installed and Configured Blackberry enterprise for Exchange 2007
• Installed and configured Citrix XenApp for remote site in VMware environment
• Configured and Maintained Cisco 2800 series routers with 10 MB DS Lines from Point to Point.
• Supporting MAS 200 over SQL server 2000 and provide support for local and Citrix XenApp Users.
• Installing and Maintaining Watchguard XTM firewalls with High Availability and creating user access polices and configured Watchgaurd VPN solutions for remote users.

Confidential . New York, NY

SYSTEM ADMINISTRATOR

Responsibilities:

• Technical Advisor for design, implementation and maintenance of LAN/WAN for Client projects.
• Installed and Configured Cisco 2500,3600, series Router for Internet security policy using Access lists
• Configure TFTP server to upgrade IOS in access server.
• Installed IMAIL Server email solutions software on Windows 2003 server, Configuring and Managing multiple mail hosts, web messaging users, forwarding email, Pop and SMTP clients, Ports configuration for the clients to access web messaging
• Installed and configured Inoculate IT and Norton antivirus software on windows 2000 server and windows 9x clients. Configured real time scanning mode, virus wall and network base virus scanning.
• Install, configure and administer the Active Directory in new and existing organizational units, create users and group accounts and implement group policies. Integrated with domain controller,
• Install and configure the DNS service, including Dynamic DNS and the DHCP service for DNS.
• Upgrade Windows NT 4.0 Server to Windows 2000 Server including PDC, BDC controllers