SUMMARY:

Consultant for Unix, Linux, Microsoft Windows, and LAN/WAN/SAN/NAS environments. Good communication and customer service skills. Schedules, prioritizes, and completes various tasks on time. Uses process mapping to define tasks. Strong analytical and logical skills. Identifies and resolves problems in a timely manner. Good attention to detail. Technical Writing skills.Documents engineering specifications, processes, procedures, and work instructions. Fast learning curve for new technologies.

TECHNICAL SKILLS:

Technical skills: System Design. Creates blueprints for new infrastructure, and server adds/upgrades, System Administration. Manages, installs, configures, troubleshoots operating systems, middleware, software applications and hardware. Network Administration. Manages, monitors, configures, troubleshoots, network connections, TCP/IP, DNS, WINS, DHCP, Active Directory, and Windows domains.

Systems management software: Altiris Notification Server 6.0.5./Deployment Server 6.5. SMS 2003/2.0.

HPSA/Opsware: HP OpenView 8/7. BMC Remedy User 7.6. Marimba 4.6. Intel LANDesk 8/7.

Operating systems: Unix Solaris SPARC/x86 10/9/8. IBM AIX 6.1/5.3. HP - UX 11i Version 2.

Linux: Red Hat Enterprise Linux 6.3/5/4/3. SuSE Linux 10/9. Knoppix 4.0/3.6.

MS Windows Servers: 2008 R2/2003/2000/NT. MS Windows Clients 7/Vista/XP/2000/NT.

Unix/Linux: SSH. SecureCRT. PuTTY. Bourne, Bash and Korn shells. Shell scripting. Vi Editor. Ls. Chmod. Chown. NFS. Ifconfig. Ifdown. Ifup. Traceroute. Netstat. Dig. Scp. Useradd. Passwd. Find. Grep. Cat. Less.

Uname: a. Uptime. Top. Topas. Prstat. Ps. Df. Du. Mount. Fdisk. LVM. Lsvg. Lsdev -Cc disk. Inq. Awk Sort.Jar. Tar. Dmesg. Syslog. Tail -f. Chkconfig. SMIT. Pkgadd. RPM. Yum. Patchadd. Iptables. DBAccess. Psql.

MS Windows: Remote Desktop. Tsadmin. Exchange Management Console. Powershell 2.0. DNS console,Nslookup. Dcpromo. Ntdsutil. Active Directory Users and Computers. LDAP/ADSI Edit. MMC. TCPView.IIS Manager. IISReset. Group Policy Management Console. Gpupdate. System Monitor. Windows Firewall. MS SQL Server 2008 R 2/2005/2000/7. SQL Query Analyzer. Oracle 9i/8/7. MS Windows Debugger.

Virtualization: VMware ESX/ESXi Server. vSphere Client. vCenter. MS Virtual Server/Virtual PC.

Professional skills: Self motivated. Ability to work independently or in a team, with minimum supervision.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Systems Support Analyst

Responsibilities:

• Installed patch bundles to SPARC Solaris 10 VCS 5/VERITAS 4.1 clustered servers.
• Stopped and restarted VCS cluster’s on servers.
• Troubleshot Solaris OS startup from the OpenBoot ok prompt and opened Hardware ticket’s for replacement of memory modules.
• Upgraded SCSP Agent on servers
• Installed OS patch update, Live Upgrade Zones Support Patch.

Confidential, Phoenix, AZ

Unix Operating Systems Engineer

Responsibilities:

• Created blueprint documents/designs for new infrastructure - RHEL 6.4 Apache HTTP DMZ Web servers, Oracle WebLogic 12.1.1 Application serverstech refresh - SPARC/Solaris Oracle 10g to x86/RHEL 6/Oracle 11gR2 database servers, software adds - VERITAS Cluster Server, replacement of NAGIOS monitoring with OA monitoring, installation of AutoSys Workload Automation to application servers, SAN adds - additional storage capacity for reporting applications, NAS adds - migration of email from MS Exchange servers to NAS filers for archive storage.

Confidential, Phoenix, AZ

Unix Operating Systems Engineer

Responsibilities:

• Created blueprint assessments/designs for provisioning of new UNIX/Windows infrastructure, including VMware servers, physical servers, OS upgrades, software/middleware upgrades, hardware upgrades, SAN, and NAS storage upgrades.
• Used high level designs provided by the Architects, and created detailed engineering specifications required to implement solutions and make them executable.
• Created blueprint documents for US Data Centers - including AIX/Solaris/RHEL/Windows serves, BoKS andVAS authentication, HPSA, HPOO, Apache HTTP/Tomcat, Oracle RAC 11g/MS SQL 2008 Clusters, Oracle WebLogic 11g, AnthillPro, IBM Websphere Application Server Network Deployment 8.5, Oracle Coherence, LVM, VxVM, NetBackup, CPU/Memory upgrades on AIX LPARs, and SAN migration from Hitachi USPv disk arrays to VSP disk arrays.
• International Data Centers - FileNET/Tradeview servers in China, and Tivoli Storage Manager servers in the UK/Germany.

Confidential, Phoenix, AZ

Systems Support Analyst

Responsibilities:

• Supported AIX, HP-UX, Solaris, Red Hat Enterprise Linux, SuSE Linux servers, in Production, BCP, and test environments. Installed,configured, troubleshot, Sendmail SMTP relay hosts, SVN, and Apache Web Server.
• Upgraded Oracle Clusterware on nodes to 11gR2. Installed Opsware agents.
• Ran HPSA/Opsware audit and compliance scripts on servers. Remediated servers as needed for compliance.
• Installed VMware tools, changed IP address and re-started SuSE Linux 9 virtual machine for VM migration.
• Supported SAN data migrations for IBM DS 8000, HDS USP V, and EMC Symmetrix VMAX disk arrays.
• Used EMC Grab to gather storage information on hosts. Verified Tivoli Storage Manager backups and
• NetBackup backups. Used HP iLO/Dell DRAC out-of-band management consoles to reboot systems.
• Installed Hitachi Dynamic Link Manager on AIX 5.3 host for storage device multipathing.
• Installed packages and patches on Solaris 8 server for replacement of Fibre Channel HBAs. Ran scripts to stop and start the DB2 database on the server for SAN fabric migration.

Confidential, Phoenix, AZ

Systems Analyst

Responsibilities:

• Access & Identity Management.
• Supported migration of Active Directory/MS Exchange accounts from the Confidential, to the Confidential domain.
• Created, configured, troubleshot, user accounts, contacts, mailboxes, Security Groups, and Distribution Groups.
• Managed permissions for users, groups, mailboxes and network shares. Identified, wrote documentation on the existing policies, processes, and procedures for access management.
• Wrote instructions for using Powershell scripting to automate tasks in Windows Server 2008 R2 Active Directory and Exchange Server 2007.

Confidential, Chandler, AZ

Systems Support Analyst

Responsibilities:

• Unix. Supported middleware applications on Solaris Unix/Red Hat Linux clustered servers in WebLogic 10/9/8 and WebSphere 6.1/5.1 environments.
• Used web-based administration consoles and Vi Editor to change configuration settings. Implemented N1SPS and AnthillPro for J2EE code deployments.
• Managed virtual machines with VMware vSphere client.
• Performed troubleshooting of HP OpenView 8/7 on Unix/Linux and MS Windows 2003/2000 servers.
• Administered HP Operations for Unix console to validate health check messages from OVO nodes.
• Used vastool to troubleshoot user access to Vintela Authentication Services-enabled (VAS) servers.
• Wrote knowledge base articles, with procedures for using Egenera Pan Manager to manage BladeFrames, replace Blade Servers, and instructions for NetBackup 6.5 Backups/Restores.