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Lync 2010/2013 /office 365 Engineer/ Active Directory Architect/messaging Architect Resume

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SUMMARY:

  • Security and Network System Engineer with over 10 years experience in design, implementation, and maintenance activities related to Windows and other network systems in all phases of system development life cycle
  • Effectively analyzed, designed and implemented global enterprise products focusing on migration, virtualization and consolidation
  • Deployed multi - tier, client-server architecture that encompassed server, storage and other system solutions
  • Create and maintain documentation as it relates to systems design, systems configuration, testing and evaluation, and network configuration
  • Responded to server monitoring system alerts to evaluate and remedy identified problems.
  • Led and mentored teams to reach project goals within deadline and quality standards
  • Proven success enhancing existing systems with new features and performance improvements
  • Migrations/Upgrades to Microsoft Active Directory/Exchange
  • Virtualization and Consolidation including VMware and Microsoft Hyper-V Solutions
  • Operating System and Messaging Migrations
  • Pre-Sales Consulting and Engineering
  • Other Microsoft Server Systems including SQL, IIS, System Center/SMS/MOM
  • Design Architecture, Deployment, Troubleshooting and Problem Solving

EXPERIENCE:

Lync 2010/2013 /Office 365 Engineer/ Active Directory Architect/Messaging Architect

Confidential

Responsibilities:

  • Managed DNS, DHCP, WINS, and our AD LDS environment.
  • Deployed Avaya Aura IPT architecture, and Cisco IPT systems.
  • Deployed Cisco SIP call control, IP routing, VoIP deployments and SIP Trunking are necessary.
  • Knowledge and experience with Cisco (Cisco Unified Communications product portfolio)
  • Avaya (S87XX/83XX/85XX class media servers and gateways running Avaya Communications Manager R5.x; Session Manager, system manager, IVRs and Microsoft Lync.
  • Experience with ACME packet SBC in an enterprise to carrier voice offering, and a deep understanding of the SIP protocol.
  • Experience negotiating contracts with vendors is a plus.
  • Experience with Cisco LAN/WAN protocols.
  • Configured Dell Power Edge servers, Cisco UCS servers and KVM switches
  • Assisted in continuation of the migration of all of Granite Construction sites to Azure
  • Implemented an internal PKI solution utilizing MS PKI technologies.
  • Lead the design, implementation and support of a highly available Domain Services environment.
  • Assessed, and reviewed future directory architecture solutions, 3rd party directory management tools/applications and implement life cycle maintenance processes.
  • Provided technical expertise for multiple Domain Services programs and projects.
  • Performed disaster recovery for the Domain Services environment.
  • Coordinate service/support needs with Vendors, Technical Support Engineers, Application Supported Engineers, and the Infrastructure Teams through effective partnership, collaboration and communication
  • Architected, supported, and troubleshoot production systems as required, optimizing performance and resolving production problems.
  • Performed timely resolution and updates in the Office 365 environment.
  • Research, identify, architect, and implement ways to move into new development paradigms such as Service Oriented Architecture to ensure a re-use strategy.
  • Assisted in post implementation continuous improvement efforts to enhance performance and provide increased functionality.
  • Perform root cause analysis on re-occurring problems and make recommendations to eliminate the issue.
  • Performed specification reviews and code reviews.
  • Configured, Deployed and installed Lync 2013

Lync 2010/Office 365 Engineer/ Active Directory Architect/Messaging Architect

Confidential

Responsibilities:

  • Configured, deployed and installed Lync 2010 for voice and video integration. Participated in the Unified Communications Program to integrate the best of breed UC products from Microsoft, Cisco, Tandberg and others to provide a comprehensive UC fabric for Company “s worldwide.
  • Designed, supported and maintained a complex enterprise level (32000+ user) Exchange 2010 environment including Exchange HA/DR and Backup and Recovery
  • Designed Office 365 environment for 32000 Customers. That included Exchange on line, Lync on line and other Office components.
  • Working with Microsoft to build Lync on line infrastructure / Exchange on line and Office 365 infrastructure for Confidential
  • Modifying Lync 2010 Confidential infrastructure for Office 365 deployments.
  • Provided SIP phone configuration and support for the migration of existing TDM network to Microsoft Lync Voip.
  • Mentoring and training support personnel in the area of Microsoft Lync Voip
  • Installation and hardware and software support, including firmware upgrades on Audio codes SBAs gateways
  • Produced training materials and host training sessions with support personnel in the area of Microsoft Lync voice support
  • Upgraded Polycom SIP phones to latest firmware Troubleshoot phones issues like drop calls and quality issues
  • Configured, Deployed and installed existing SQL 2008
  • Configured, modified and improved existing Active Directory for Confidential
  • Configured VM-ware and Hyper-V

Active Directory Architect/ Senior System Engineer/ Sr. Collaboration Engineer/Architect)

Confidential

Responsibilities:

  • Managed all aspects of Active Directory (AD) systems, ie: install, configure, test, maintain and troubleshoot the AD and AD storage systems.
  • Integrated Application Servers like tomcat into AD
  • Designed, supported and maintained a complex enterprise level (132000+ user) Exchange 2010 environment including Exchange HA/DR and Backup and Recovery
  • Perform daily tasks to ensure the stability and optimization of the server environment, which includes proactively identifying potential system issues before they become a problem, working with 2s in deciding a resolution, and implementing the agreed upon resolutions.
  • Responsible for maintenance of the operating systems on all Corporate servers, end user support, monitoring system usage and performance, patching, management of backup and recovery of the operating system and third-party applications, file-system management, process automation, server installation/configuration, and third-party application support including installations and configurations
  • Configured AD technologies including DNS/DHCP/Group Policies, OU structure, Active Directory Federated Services, disaster recovery, trusts, replication and schema updates
  • Analyzed and resolved inter-domain Active Directory trust failures, troubleshooting widespread replication, Security and AD object errors.
  • Acted as Directory Architect within Active Directory 2008
  • Resolved internet architectural and operational problems impacting infrastructure and product availability and performance globally.
  • Researched and evaluated new technology for possible deployment in Client s internet infrastructure.
  • Assumed lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation.
  • Implemented, managed and supported internet infrastructure components while leveraging current standards and best practices.
  • Performed problem diagnosis; performance tuning; capacity planning and configuration management for Client internet components.
  • Assured system stability and future compatibility by monitoring production execution of all relevant systems
  • Supported Exchange 2007 environment for 120000 mailboxes at Merck
  • Provided Data center admin/management
  • Managed trade-off decisions and other compromises in order to maintain the overall project plan and deliverable quality
  • Ability to facilitate productive, well organized meetings that drive issue resolution and provide a clear understand of current status and next steps
  • Experience with telephony consolidation and centralization.
  • Experience in one or more of the following: by Supreme Savings">call center technology, optimizing networks, PBX (Private Branch Exchange) Systems, ACD (Automatic Call Distributor) systems, IVR (Interactive Voice Response), CTI (Computer Telephony Integration), PSTN, Layer 2 switching, Layer 3 switching, and/or Routing Protocols
  • Experience in SIP technology
  • Hands-on knowledge and experience in routing protocols

Lync 2013 Architect/ Active Directory Architect

Confidential

Responsibilities:

  • Installed, deployed and configured Lync 2013 for 8000 users
  • Deployed CAC, Federation and Edge Servers roles
  • Deployed Desktop Sharing policy for Different OUs at the Bank
  • Built Lync 2010 Test Lab for The Bank
  • Implemented audio codes to translate SIP to Lync SIP for voice and video
  • Designed, supported and maintained a complex enterprise level (82000+ user) Exchange 2010 environment including Exchange HA/DR and Backup and Recovery
  • Managed all aspects of Active Directory (AD) systems, ie: install, configure, test, maintain and troubleshoot the AD and AD storage systems
  • Configured AD technologies including DNS/DHCP/Group Policies, OU structure, Active Directory Federated Services, disaster recovery, trusts, replication and schema updates
  • Analyzed and resolved inter-domain Active Directory trust failures, troubleshooting widespread replication, Security and AD object errors
  • Installed, deployed and configured Lync 2013 for 150 pilot users.
  • Completed Domain migration for American Mercy Health for 600 users. Migrated their AD using Quest Migration software. Modified source and Target Domain resources as needed.
  • Supported Microsoft Exchange 2010 with in an Enterprise environment, Designed, supported and maintained a complex enterprise level (32000+ user) Exchange 2010 environment including Exchange HA/DR and Backup and Recovery
  • Analyzed and resolved inter-domain Active Directory trust failures, troubleshooting widespread replication, Security and AD object errors.
  • Acted as Directory Architect within Active Directory 2008 redesign
  • July2012-Sep19 2012 Corizon Health ST Louis MO System Administrator III
  • Deployed, Configured and installed Exchange 2010 including Unified Messaging. Provided consultation with design and implementation of the Microsoft Lync 2010.
  • Performed design evaluation, technical revision and configuration changes. Assisted with strategic design decisions and planning.
  • Participated in the Unified Communications Program to integrate the best of breed UC products from Microsoft, Cisco, Tandberg and others to provide a comprehensive UC fabric for Corizon Health worldwide
  • Participation in project activities to validate Microsoft’s implementation of ADFS in the SSO Production environment.
  • Participation in project activities for knowledge transfer and to implement ADFS in the SSO Test environment.
  • Deployed Xen Servers 6
  • Participated in development of architectural strategy, including technology standardization and modernization
  • Configured VM 5 sphere servers. including ESX vSphere 5, v Cloud Director, v shield and v Center
  • Managed and reported on ESX vSphere 0perations.
  • Installed, configured and administer virtualization using VMWare technology which included Installation, configuration and maintenance of Windows Server 2003 and 2008 operating systems (Exchange, Active Directory, Windows DNS and DHCP)
  • Understanding of broad storage arrays (EqualLogic, Compellent, NetApp, HP, EMC

Confidential

Unified Communications Engineer/ Active Directory architect/Solution Architect

Responsibilities:

  • Configured, deployed and installed Lync 2010 for voice and video integration. Participated in the Unified Communications Program to integrate the best of breed UC products from Microsoft, Cisco, Tandberg and others to provide a comprehensive UC fabric for Honeywell worldwide.
  • Participated in the Unified Communications Program to integrate the best of breed UC products from Microsoft, Cisco, Tandberg and others to provide a comprehensive UC fabric for Corizon Health worldwide
  • Performed design evaluation, technical revision and configuration changes. Assisted with strategic design decisions and planning.
  • Deployed, Configured and installed Exchange 2010 including Unified Messaging for 120000 Usersz.
  • Built the messaging competency center and ensure daily operations of the messaging infrastructure, in a 24x7 international environment
  • Deployed Xen Servers 6
  • Participated in development of architectural strategy, including technology standardization and modernization
  • Lead the messaging team, ensure proper interface with other functional groups to ensure continued relevance of the messaging and mobility solutions, support every aspects of the messaging environment, provide expertise in troubleshooting and identifying problems and support on-call persons with Level 2/3 expertise

Confidential, St. Louis, Missouri

Unified Communications Engineer/ Active Directory architect/Solution Architect

Responsibilities:

  • Maintained and managed a large-scale environment containing Citrix, Commerce Server 2007, multiple SQL 2005/2008 Clusters, Exchange,, SharePoint, Vm ware
  • Strong experience with Exchange 2010 including Unified Messaging.- Integrated . With Lync 2010 with full Voice and Video. Integrated with Avaya, Cisco, and Tandberg
  • Designed, Supported and maintained a complex enterprise level (17000+ user) Exchange 2010 environment including Exchange HA/DR and Backup and Recovery.
  • Installed, configured, administered, and supported: Enterprise Backup server software (HP Data Protector and Arc server Dell Server and Storage Hardware (MD3000/MD3200s)SAN and NAS including iscsi and Fiber.
  • Configured and installed SharePoint 2010
  • Integrated role-based access controls with enhancements including single sign-on, end-user provisioning, and synchronization services with existing applications and systems. Worked with business users on documenting, building, testing and implementing clinical and financial system solution design decisions
  • Configured, deployed and installed Lync 2010 for voice and video integration.
  • Troubleshoot and design enterprise-wide group policy objects within a Microsoft Active Directory environment and SAP HR system
  • Translated business needs into technical architecture requirements.
  • Migrated from Exchange 2003 to Exchange 2010. Designed Three Database availability groups. Configured IronPort for email.
  • Upgraded Citrix Presentation Server 4.0 to Citrix Presentation Server 4.5
  • Migrated from Group Wise to Exchange 2010. Maintained Group Wise servers. Created group wise mail boxes. Designed and implemented Quest GroupWise to Exchange migration tools.
  • Deployed VMware 3x and 4x as well as VMware View and thin client computing .Deployed Checkpoint, Cisco VPN and Cisco ASA firewalls.

Technical Environment: Exchange 2010 Servers, Active Directory, Cisco, Microsoft OCS 2007, Microsoft Communication Server, BES (Blackberry Enterprise Server), Citrix, LAN/WAN, SAN, EMC Clarion, EMC Celerra, Netapp, IBM DS 8100.03/10 to Nov 2010

Confidential

Senior Exchange /Active Directory Engineer/San Engineer

Responsibilities:

  • Provided technical support, troubleshooting and complex problem resolution on escalated issues while monitoring and maintaining application environment stability.
  • Scaled Business Web Sites with Application Center
  • Strong experience with Exchange 2010 including Unified Messaging.- Integrated . With Lync 2010 with full Voice and Video. Integrated with Avaya, Cisco, and Tandberg
  • Troubleshoot issues in Citrix systems, including Presentation Server 4.5 and XenServer
  • Familiarity with Edge sight and other Citrix related monitoring tools
  • Understanding and ability to troubleshoot Citrix Web Interface and Citrix Secure Gateway functions
  • Produce clear and concise documents and diagrams capturing Citrix farm, networking topology, and overall layouts using MS Visio, MS Project, MS Excel and MS Word
  • Configured System Configuration Management Server. Configured, deployed and installed Quest In trust for auditing.
  • Used the ConfigureAdam.ps1 script in the Exchange Management Shell to modify the default configuration of the ActiveDirectory Application Mode (ADAM) directory service on the Edge Transport server.
  • Configured ADAM replication and configuration sets
  • Lead projects in support of Endo” messaging environment with some cross platform unified messaging design and support.
  • Configured CISCO IPCC Express 7.0 Express 7.0.Configutred CISCO UNITY Connection 7.x
  • Configured, Deployed and installed 2008 in a HA, 24 x 7 environment. Migrated EMC San to Nettapp
  • Configured Unified messaging of Exchange 2010.Deployed Exchange 2010 advanced clustering
  • Deployed, Configured and installed Microsoft OCS 2007 for PBX integration, live meeting.
  • Planed, developed, optimized and implemented technical architecture and physical design supporting Microsoft Communications Server (OCS); configured, tested, and deployed Microsoft Office Communications Server (OCS), Active Directory and related server infrastructure
  • Collaborated with other service teams - Messaging, telecommunications, Networking, Storage and Platform - to assist in solving service problems when related to OCS services
  • Designed Exchange 2007 Environment for 2500 Users.
  • Configured, deployed and performed day to day tasks of Blackberry Enterprise 5.0 server. Administrate Blackberry Enterprise Server
  • Created an automated build process to provision supported Windows server operating system standard images.
  • Enterprise-level experience in the design, build and management of Microsoft Exchange Server 2007 environments
  • Configured Multi Domain Environment for Endo.
  • Designed secure, isolated Xen App 4.5/5.0 environment. Troubleshoot network issues that impact Citrix performance over LAN and WAN. Installed, configured and upgraded to the SAN, which primarily primarily includes EMC Clarion, EMC CELERRA, Netapp and IBM DS 8100.

Technical Environment: Exchange 2010 Servers, Active Directory, Cisco, Microsoft OCS 2007, Microsoft Communication Server, BES (Blackberry Enterprise Server), Citrix, LAN/WAN, SAN, EMC Clarion, EMC Celerra, Netapp, IBM DS 8100.

Sr. Migration Engineer/ AD & Exchange Architect

Confidential

Responsibilities:

  • Configured, deployed and installed Exchange 2007 servers
  • Lead projects in support of Company’s messaging environment with some cross platform unified messaging design and support. Configured HP Data Protector
  • Migrated from Group Wise to Exchange 20070. Maintained Group Wise servers. Created group wise mail boxes. Designed and implemented Quest GroupWise to Exchange migration tools.
  • Administer intranet and internet portals using Microsoft Office SharePoint Server 2007 (MOSS 2007).
  • Administer, configure and customize the MOSS 2007 server farm.
  • Designed secure, isolated XenApp 4.5/5.0 environment. Troubleshoot network issues that impact Citrix performance over LAN and WAN
  • Configured, deployed and performed day to day tasks of Blackberry Enterprise 5.0 server. Administrate Blackberry Enterprise Servers
  • Enterprise-level experience in the design, build and management of Microsoft Exchange Server 2007 environments
  • Configured Multi Domain
  • Used my own experience and strong understanding of TCP/IP, SMTP, and DNS to resolve tier 3 issues
  • Worked, consolidated and combined 85 different email systems into Exchange
  • Installed, configured and managed various versions of Microsoft Windows Server 2003
  • Configured EMC SAN, NAS products
  • Configured, deployed and installed Networker, AVAMAR and Rainfinity products
  • Configured Quest software tool to migrate Users from Legacy domains (85 Domains) to Single centralized domain.
  • Trained Network administrators Quest Migration to migrate users from Exchange 5.5 and Exchange 2000 to Exchange 2003
  • Provided day-to-day project and L4 operational support for GIS Firewall Device Management service
  • Coordinated projects for customer interfacing for new firewall installations supporting applications or integration/divestitures
  • Participate in upgrade and migration of the existing Citrix environment for higher efficiencies
  • Migrated from Citrix Presentation Server 4.5 to XenApp 5
  • Helped evaluate and implement monitoring and performance tuning tools for Citrix environment based on requirements
  • Documented procedures including but not limited to Disaster Recovery for Citrix Infrastructure and Citrix based applications
  • Troubleshot and resolved all Citrix related issues

Senior System Engineer

Confidential

Responsibilities:

  • Used Power shell to Deploy Configure and test Exchange Servers
  • Implemented a virtualization platform of 50 Hyper-V - based virtual machines in a high-availability configuration on 7 servers, based on Windows Server 2008
  • Configured Multiple Cisco MDS 9500 class switches. Configured Switch to Switch FCIP
  • Continuously interfaced with internal business customers regarding the service delivery, support/operations, engineering and implementation of server monitoring, performance capacity, and hardware monitoring solutions (Tivoli, EQ, Info Vista, BMC Perform and Predict, Sun Management Center, IBM Director, HP Insight Manager, Dell Open Manage)
  • Led in the design, implementation, and maintenance of Unified Communications systems and services, including, but not limited to, Voice over IP Platforms, TDM, SIP services, automated call distribution, unified messaging, email, calendaring, conferencing, instant messaging, video, mobility and presence
  • Experienced in the migration of e Directory to Active Directory
  • Responsibilities included: planning, installing, configuring, supporting, and optimizing Exchange server 2003 and Exchange 2007systems, network connections and communication links
  • Assisted in all aspects of support, maintenance, and project based work of several Active Directory Domain and Exchange 2003 integration and migration.
  • Typical tasks ranged from troubleshooting issues across environments, developing processes for support of these interim environments, and participating on the migration and integration project teams
  • Project tasks included AD and Exchange design, discovery, testing of migration scenarios, and actual migration deployment tasks
  • Configured SANs including: EMC DMX, NAS, Centera, Cisco and Brocade SAN Switches
  • Configured, Deployed and Installed Exchange 2007 Servers. Routing Site Servers, Public Folder Servers, SMTP, Message Transfers
  • Configured Storage and Host multi-path applications
  • Completed at least 2 migrations from 2003 to 2007 in a clustered environment using Cluster Continuous Replication

Senior Systems Engineer

Confidential

Responsibilities:

  • As Exchange Architect responsible for Architectural Design, planning, documentation and project management of large scale (Enterprise 45,000+ node) migrations
  • Configured VLAN, Spanning Tree and campus networks; routing protocols including EIGRP and RIP IP, and also worked with Cisco PIX firewalls and VPN concentrators
  • Deployed Domain controllers, IIS servers and Certificate Servers
  • Updated Active Directory Structure
  • Created two additional Forests and Domains for company
  • Configured Office 2007 Communication server, defined functionality, and performed load and regression testing for validation of standard environments
  • Monitored and maintained all aspects of Windows Server 2003/2008 and Exchange 2003/2007 operations as they related specifically to the administration and support of the Exchange infrastructure. This included, but was not limited to: directory replication, fax gateways, Internet Mail Services and X400 Connector
  • Deployed Enterprise Vault 6 implementation and support experience
  • Configured San for Exchange 2007 deployment
  • Configured Storage area networks/enterprise storage devices (SAN, iSCSI, NAS)
  • Converted 500 Physical systems into virtual servers
  • Configured EMC Power Path, DMX experience with big disk arrays and TSM (Tivoli Storage Manager) Administration)
  • Deployed, Configured and installed Citrix environment for CareFirst

Exchange Architect/ Network Engineer

Confidential

Responsibilities:

  • Configured Exchange production and quality assurance environments in preparation for expansion and integration with other divisions of Confidential, including Exchange 2003 and Exchange 2007 servers
  • Deployed large VMware and Citrix Presentation Server 4 network
  • Responsible for architecture, deployment and support of Citrix applications
  • Designed, architected and provided L3 support of entire Checkpoint and Cisco firewall environment as well as for Content Management, RSA and ADT/Kantech access control security.
  • Work on Identity and Access Management including methodology and implementation
  • Hardened security on Oracle and SQL databases
  • Secured wireless 802.11x networks

Security/ Network Engineer

Confidential

Responsibilities:

  • Designed and managed large VMware networks including designing disaster recovery scenarios and strategies
  • Established network SLAs and developed performance reports
  • Performed troubleshooting on hardware, IPSec, LAN/WAN network and security issues
  • Recommended new vendors and carrier support including multi-layer LAN switching, WAN, Wireless LAN, telephone, content switching and network admission control

Security/ System Engineer/ Project Manager

Confidential

Responsibilities:

  • Participated in the planning, building, upgrading and maintenance of Windows and Exchange architecture
  • Configured Exchange and Windows production infrastructure including planning, support and troubleshooting
  • Participated in the planning, building, upgrading and maintenance of Windows, Exchange, ISA and Citrix architecture.
  • Configured Citrix Presentation Server 4, Citrix Access Gateway, and Edgesight monitoring
  • Deployed, installed and configured Windows 2003 Domain Controllers, Exchange 2003 systems and ISA servers as well as NetScaler systems

Security Engineer/ Systems Engineer/ Project Manager

Confidential

Responsibilities:

  • Configured Exchange 2000/ 2003 Servers and Blackberry Servers
  • Optimized for performance and functionality as dictated by Microsoft best business practices
  • Deployed Citrix implementations in a variety of environments
  • As a Citrix integrator, was responsible for the administration, architecture, deployment, and support of applications published via the Citrix environment
  • Deployed Citrix Presentation Server 4, Citrix Access Gateway, NetScaler hardware and Edgesight monitoring tools
  • Configured Checkpoint firewall on Nokia, Configured Brocade, SAN ( EMC) and Network Appliance™ Fibre Channel SAN
  • Configured Active Directory, 2000 security and group policy
  • Migrated, designed and implemented Windows 2003 Servers and Active Directory from Novell
  • Identified and participated in Network Security Design Meetings & provided subject matter expertise, ensured Security Methodology practices are adhered to, provided quality assurance and reviewed client reports and deliverables
  • Configured Cisco Routers, Firewalls, Checkpoint and Net Screen firewalls
  • Monitored and Asses LAN/WAN security, along with NIDSA, HIDS, and firewall.
  • Configured and performed Vulnerability Assessments, Firewall Architecture & Components
  • Intrusion Detection & Response, Cryptography and Authentication
  • Configured Cisco Security Agent, Network Administration Control, IPS (Intrusion Prevention Software) and IDS (Intrusion Detection Software)
  • Configured Snort, Foundstone and Top Layer IDS balancer
  • Participated in the planning, building, upgrading and maintenance of Windows, Exchange, ISA and Citrix architecture
  • Configured Exchange 200/2003 Servers and BlackBerry servers
  • Setup CiscoWorks and Cisco routers/switches
  • Configured CheckPoint software on Nokia firewall systems

Security Engineer/ Auditor

Confidential

Responsibilities:

  • Participated in the planning, building, upgrading and maintenance of Windows, Exchange, ISA and Citrix architecture
  • Configured DNS zones and other Active Directory-based systems
  • Created documentation and white papers of technology evaluations, implementation and operational support
  • Configured, maintained and built Exchange 2000 environments, servers and migrated from Exchange 5.5
  • Designed fault tolerance and disaster recovery into the mail systems (Exchange 2000/ Exchange 2003)
  • Configured Exchange 2003 for 65,000 users and greater than 10 sites and configuration
  • Installed and configured Windows 2000 Servers
  • Configured Windows 2000 security, group policy and Active Directory
  • Configured clustering services for Windows 2000/ Windows 2003
  • Evaluated messaging systems, identified deficiencies, developed documentation and maintained the environment
  • Configured security, content filtering and monitored (For HP Open view)
  • Performed configuration management responsibilities. Developed and maintained system configurations. Maintained system access tables and resolve access problems
  • Performed network updates and rearrangements
  • Troubleshot and resolved system problems
  • Acquired, maintained and expanded knowledge of relevant product offerings, current support policies and methods of support delivery in order to provide technically accurate solutions
  • Provided infrastructure strategy, planning, budgeting and goal setting for the department
  • Acted as product liaison for products, working with third party software vendors to solve technical issues as needed
  • Configured Cisco Works suite & HP Open View. Trained fellow Co-workers
  • Provided sound solutions, strategies and 3rd tier support around our Corporate Certificate Services, including S/MIME (secure messaging) EFS, SSL, Smart Cards and wireless
  • Configured and installed SMS 2003 for remote sites

Network System Engineer/ Security Engineer

Confidential

Responsibilities:

  • Configured Exchange 2000 and Windows 2003 (RC 2) in Test Lab. Performed and Wrote Security tests Scenarios
  • Designed and built Windows NT/2000based networks, Installed and configured network management tools, administrated, designed, implemented and deployed Windows 2000 servers
  • Configured IIS 5.0, SQL 2000, Cisco 7500 Routers and Catalyst 5000 switches and batch files
  • Maintain and enhance rule migration and cloner scripts and develop other PL/SQL scripts
  • Wrote Projects - creating project plans, managing projects to completion and keeping projects on schedule
  • Installed, configured and maintained checkpoint, Cisco PIX Firewall, Net screen and Symantec firewalls, Big F5 load balancers, switches and network design
  • Configured IPSEC tunnels and other Security protocols
  • Reviewed technical specifications and build environments based on technical specifications
  • Provided real time problem resolution to clients. Interact with applications support personnel, technical support personnel, project managers and clients
  • Maintained system access tables and resolve access problems. Performed network updates and rearrangement
  • Troubleshot and resolved system problems Migrated from Exchange 5.5 to Exchange 2000 environment
  • Evaluated messaging systems, identified deficiencies, developed documentation and maintained the environment
  • Configured security, content filtering, and monitored (For HP Open view)
  • Configured Blackberry and Captaris Right fax
  • Configured Cisco Works suite & HP Open View. Trained fellow Co-workers

Network System Engineer/ Security Engineer

Confidential

Responsibilities:

  • Installed and configured Exchange 5.5 and Exchange 2000 servers Configured Active Directory, 2000 security and group policy
  • Worked with developers to fix and resolve ASP.NET, Access, C++, DB2, Java and Oracle issues
  • Installed and configured Windows 2000 servers
  • Configured Checkpoint firewall on Nokia
  • Designed and built test lab for Migration of Windows 2000 servers
  • Installed, configured and maintained checkpoint, Cisco PIX Firewall, Net screen and Symantec firewalls, load balancers, switches and Big F 5
  • Configured IIS 5.0, SQL 2000, Cisco 7500 Routers and Catalyst 5000 switches and batch files
  • Established and worked within a consistent documentation framework

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