Application Developer Iii Resume
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Plano, TX
SUMMARY
- Results - oriented and critical-thinking Senior Application Developer with proven experience in leadership of configuration and customization of CA Clarity applications, business analysis, requirements development, and introduction of creative IT business solutions.
- Resourceful and decisive key business partner highly skilled in product strategy and application design, test planning and execution while diagnosing and mitigating complex technical problems.
- Collaborative and knowledgeable technical advisor and strategist with excellent communication and interpersonal abilities to build rapport with clients, staff, technical specialists, and other key stakeholders, creatively resolve problems, to achieve a win-win situation that ensures positive internal and external relations with timely project completion and service excellence.
- Systems Engineering & Administration Application Developer Product Development Client Relations
- CA Clarity Developer, Analyst & System Administrator IT/Network Security Process Management
- Technical Advisor PEGA Continuous Improvement Creative Problem Solving Strategic IT Solutions
- Product Strategy & Application Design Risk Assessment/Mitigation Test Planning & Execution Cross-Functional Team Leader/Motivator Customized Solutions Report Documentation Troubleshooting
TECHNICAL SKILLS
Languages: C; C++; SQL; HTML; VBScript; JavaScript; Visual Basic; Korn Shell Script; NetExpert; NSQL; GEL Script
Software: CA Clarity; Pega; Tableau; Pega BPMS; Nortel Network Management System; Symantec Ghost; NetBackup; Oracle9i; MS Office; Lotus Notes; Remedy; Nortel Service Monitor and MDP
Platforms: Windows 98/2000/2003/NT/XP; Unix (Solaris/HP11i); Linux
HardwareIBM: Compaq; Dell; HP; Toshiba
PROFESSIONAL EXPERIENCE
Confidential, Plano, TX
Application Developer III
Responsibilities:
- Key Partner with project managers in determination of customer business requirements, report documentation of technical design specifications to accurately reflect business needs.
- Led development, implementation and back-out planning for enhancement releases.
- Oversaw monitoring of system performance, detection, and analysis of production warnings and errors utilizing Nimsoft; and provided leadership for quality assurance test cases and management of user acceptance testing (UAT).
- Successfully utilized Clarity Studio, NSQL, and Gel Scripting to develop accurate reports, dashboards, processes, custom objects, pages, subpages, and portlets for project.
Confidential - Overland Park, KS
Application Developer II - IT Network Services
Responsibilities:
- Managed development of network management systems for broadband network transport systems.
- Introduced process improvements and creative business solutions to enhance overall operational efficiency and improve existing applications with identification of workflow and functional requirements, and system needs.
- Designed interface and conversion requirements for data and processing, report documentation, test plans and cases, and user acceptance testing to define and document client requirements to meet objectives.
- Collaborated with vendors to facilitate and support installation, testing, upgrade, and migration of new software; applied code modifications; installed patches on Sun Solaris and HP11i and maintained database sanitization for Oracle 9i upgrades.
- Optimized system architecture with fine-tuning and efficient maintenance for application installations, configuration, integration and administration; managed unit and system testing on enhancements, patches, and applications to ensure 100% quality and customer satisfaction.
- Monitored production systems to ensure optimal performance and operational efficiency.
Confidential – Irving, TX
Systems Engineer
Responsibilities:
- Provided leadership for efficient network operations with backups, user management, system administration and upgrades, and migration.
- Key Contributor and Liaison between users and developers for broad-based technical support and guidance to ensure efficient delivery to meet constantly changing technical requirements.
- Technical Advisor and Trainer for mentoring and coaching of new hires and orientation of over 20 users in key applications.
