PROFILE:

• Highly skilled and goal - focused Information Technology engineer/consultant with a history of leading IT organizations to leverage technologies toward accomplishing strategic and tactical business objectives.
• Elevate organizational productivity and technical infrastructure through researching, installing, configuring, and administering systems and platforms.
• Skilled in installing, configuring, deploying and troubleshooting enterprise servers and networks.
• Strong combination of applications and equipment knowledge with proven technical support and troubleshooting skills.
• Project planning, Execution and Leadership
• Local & Remote Personnel and Asset Management
• Best Practices Implementation
• Large Scale Network Engineering and Management
• Change Management and Analysis
• Disaster Recovery and Contingency Planning
• Network/Security Rights
• Senior level enterprise implementation

TECHNICAL SKILLS:

Operating Systems: Windows Server “All Versions”, Linux “RedHat, CentOS”, Mac OS X

Programming Languages: PowerShell, C++, C, Java, Visual Basic, SQL, HTML, PHP

Virtualization: Citrix, VMware ESXi, vCenter, Hyper V, System Center

Storage: Dell MD Series, Equal Logic, EMC, QNAP, Cisco, Dell, Brocade, HP, Cisco ASA, Juniper, Fortigate, Sonicwall

PROFESSIONAL EXPERIENCE:

Confidential, Brentwood, TN

Senior Systems Engineer / Solutions Architect

Responsibilities:

• Develop and execute plans and strategies in close collaboration with business teams.
• Ensure alignment of information systems plans with business strategies.
• Ensure effective management of assigned deliverables via use of detailed plans and proactive liaison with all affected parties ensuring that any delays, risks or issues are escalated for resolution in a timely.
• Equip the team with a strategy for development and deployment of new solutions, as well as the maintenance and upgrades of existing ones.
• Responsible for the implementation and enhancement of Microsoft technology core infrastructure, including Active Directory, Exchange, Lync, Citrix, and VMware.
• Design and implement Linux environments based on PCI and CIS Security requirements.
• Implement, support, and maintain all network, firewall, storage, load balancers, operating systems, and software on premise and Amazon cloud.
• Patch server management using RPM and YUM package installations.
• Design firewall rules, and troubleshoot Linux network, security related issues, and capturing packets.
• Design and implement Open stack cloud solution using KVM as a hypervisor.
• Lead architect for ESXi virtualization projects, including production server conversions, QA environment and Disaster Recovery environment.
• Gather Business requirements and translate them into cutting edge technical solutions.
• Oversees vendor relations on projects where the supplier is external to the organization.
• Create and improve documents/procedures and trains peers and team members on the procedures.
• Provide senior level expertise on decisions and priorities regarding systems architecture.

Confidential, Nashville, TN

Senior Project Engineer / Solutions Architect

Responsibilities:

• Responsible for defining, documenting and articulating functional scope.
• Provide project management, system architecture, and integration services.
• Played an integral role in several projects involving the design, implement, testing, and/or production support of technical architectures.
• Take lead architecture role in dealing with clients, program managers and IT team.
• Translate business requirements into detailed architectures and designs.
• Document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations.
• Develop solution cost structures by identifying all cost points including labor, software, and hardware.
• Implement architectural designs while building solid relationships with stakeholders at all levels.
• Provide senior level expertise on decisions and priorities regarding systems architecture.
• Plan, coordinate, install, and configure all virtualization platform technologies and cloud computing.
• Lead implementation and migration of all aspects of infrastructure systems.
• Provide senior level implementation of the project plan including the deployment of security appliances, firewalls, servers, virtual machines, applications, routers, switches, and security artifact clean-ups.
• Design, implement, and engineer system security standards, backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure.
• Design, build and migrate solutions to AWS and Microsoft Azure cloud services.
• Design and implement Open stack cloud solutions.

Confidential, Franklin, TN

Senior Systems Engineer

Responsibilities:

• Lead multiple projects and architect, build, deploy and maintain many of our industry leading business applications, with a senior engineering experience with Citrix XenApp, possess strong communication skills, and simplify the complexities of the system.
• Responsible for 3000 users as top level support of 40 applications on Xenapp 6.5
• Troubleshoot and resolve system service failures by identifying and analyzing the situation and provide corrective actions.
• Develop, install, and test new web based and business technologies, software releases, system upgrades, evaluate and install patches.
• Provide senior level expertise on decisions and priorities regarding systems architecture.
• Facilitate the establishment and implementation of standards, processes, and documentation that guides the design of technology solutions including architecting and implementing solutions.
• Manage and maintain Citrix technology, software, and security.
• Work closely with development teams to test applications and assist in providing direction for defect fixes and system enhancements.
• Simplify complex ideas and present the information in group settings.

Confidential, Franklin, TN

Senior Systems Administrator

Responsibilities:

• Strong and diverse background in designing, implementing, integrating, optimizing, managing, and troubleshooting Citrix Server farms and Active Directory (AD) within multi-platform, multi-protocol environments.
• Maintains enterprise level Active Directory Environment, design, implementation, and support.
• Build, and configure web hosting Linux environment using Centos/RedHat, Apache/, MySQL, and PHP/Perl.
• Build E-commerce based application servers on Centos.
• Design Proxy, Web filtering, and inventory open source solutions for enterprise environment.
• Maintains and configure DNS, DHCP, and Print Servers.
• Develop PowerShell scripts to help the team with day to day processes.
• Design and implement Active Directory group policies.
• Configure remote desktop and Citrix XenApp environments with Active Directory connectivity, desktop redirect, and Citrix policies.
• Install, configure and manage Hyper-V Server.
• Configure, and implement Wyse Device Manager Server.
• Growth and overall health of backup environment.
• Provide top level support for issues escalated from the support desk and other internal departments.
• Create documentation for new system implementations and processes.
• Patch Management of servers and workstations.
• Assist application owners with upgrades.
• Maintains workstation images and software versions using Symantec Ghost.

Confidential, Nashville, TN

General Manager / IT Manager / Network Manager

Responsibilities:

• Responsible for looking after all the duties of the operation manager position, handled all the employees and supervised their work, responsible for the daily administration of the organization, handled various departments like accounts and marketing, responsible for preparing business plans and strategies, responsible for handling all the problems and queries of the employees, motivated all employees to achieve their and company’s objectives.
• Developed and implemented new plans and strategies in achieving the objectives.
• Organized, tested and installed a complete wireless POS software replacement involving 20 terminals.
• Created the opportunity for revenue generating gift cards, split second credit card authorizations and quicker register updates.
• Installed and configured several servers running windows operating system, including switches, routers, and point of sale systems on multiple locations.