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Microsoft Infrastructure Consultant/systems Engineer Resume

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TECHNICAL SKILLS:

Operating Systems, Software and Protocols: Netware 6x, Microsoft Vista, Microsoft Server 2003, Windows Advanced Server 2000, Remedy (Unix/Windows), Heat, Magic, Microsoft Windows NT 3.5 Advanced Server - NT4.0 and NT Workstation, Novell Netware SFT 2.15, Netware 3.11, 3.12, 4.x & 5x, Netware Connect v1.0, OS/2 Warp v3.0 - 4.0 Server and Workstation, NetBeui, x.25, x.400, x.500, SCO Unix, DCA 10Net, MS-DOS up to Version 6.22, Microsoft Office 95/97/2000/2003, Microsoft Windows 3.x to Windows 95/98/2000/XP, Deltek Accounting Software, Lotus Notes, Peachtree Accounting Software, GroupWise 5.5, Ethernet, VLAN, ISDN, Frame Relay, DSL, PPP, Dialup, RIP, EIGRP, OSPF, IS-IS, BGP, NAT, TCPIP, IPX/SPX, HTTP, FTP, TFTP, DNS, DHCP, WINS, NTPHP

Hardware: HP Blade Servers, Dell PowerEdge (1550,1650,2550,2650), Sun Microsystems (Sparc 10/20 and Ultra 5/10/60), Cisco Systems (2500,2600,3600,2900xl,3550), Compaq Proliant Servers, Raid 1-5, DLT Backup Devices, Bay Network Routers, MegaDrive MR-5 RAID Unit, Hewlett Packard 3000, 3Com LAN Adapters, Novell Ne, IBM Token Ring 16/4 LAN Adapters, SMC 10Base-T Concentrators, IBM Token ring MAUs, LANalyzer, CD-ROMS, DOT Matrix and Laser printers, Hayes, USRobotics, Telebit Modems, FDDI LAN Adapters, 3-Com LAN Routers, TecMAR 8mm, Mountain 4mm and DAT Tape Drives

PROFESSIONAL EXPERIENCE:

Confidential

Microsoft Infrastructure Consultant/Systems Engineer

Responsibilities:

  • Perform Installation and System Monitoring for all Windows 2003/2008 Servers
  • Provide detailed results for SQL 2000 errors, bottleneck issues, and provide the upgrade path for the future
  • Review requirements for new infrastructure and test within test bed environment
  • Implementation of the proposed and improved infrastructure
  • Consultation with The Development Team, Microsoft, and Dell Engineers for robustness and scalability of the system
  • Draw schematics for current and future infrastructure
  • Provide Configuration management utilizing SCCM 2003/2007

Confidential

Desktop Support Analysts/Systems Engineer

Responsibilities:

  • Perform System Administration for the local LAN (Windows 2003/ XP)
  • Install, configure, trouble - shoot, diagnose and resolve issues with Microsoft Exchange, Lotus Notes, Microsoft Windows 2003 Server and Active Directory.
  • Manipulation of NEXTGEN applications thru Lotus Notes for Daily Activities
  • Utilization of PatchLink to deploy upgrades and OS patches
  • Monitor EPo Server (McAfee), for network virus protection and application support; intrusion and alerts and report security/intrusion concerns to ISSM (Information Security Services Manager)
  • Installed and maintain SafeBoot for security of laptops
  • Use of Dameware and other VMWare applications to configure, deploy, and maintain hardware-independent desktop virtual machines from a central location and provide remote administration of all equipment
  • Provided support of Oracle 10.2 Client for specialized software
  • Wrote technical support documentation for software and usage
  • Provide Call Center Support using Track-It for ticket input/resolution for SLA
  • Network acquisition, installation, and maintenance support.
  • Provide network diagnostics and problem resolution; security services including security system evaluation and implementation.
  • System-wide policy and procedures for hardware and software installation and maintenance.
  • Provide planning and design functions for systems or applications providing local and remote network administration.

Confidential

Senior Systems Engineer/Desktop Support Analyst

Responsibilities:

  • Configured and Installed Netware 5.x and Windows Enterprise Server
  • Citrix Client installation and troubleshoot
  • Migration of Novell to Windows NT4.0-2003 Server with Active Directory (AD)
  • Utilization of Active Directory for LAN Administration
  • Ticket resolution input into Heat
  • Solution design and implementation and consolidation of Windows NT application servers
  • Implement efficient technical environments (i.e., development, test/validation, production)
  • Wrote statements of work for new integration projects
  • Provided input for bids and proposals
  • Managed and Configured departmental Windows Servers and XP Workstations
  • Provide LAN support and Administration for Netware Servers
  • Deployed software upgrades and wrote procedures for file server and workstation maintenance
  • Provided technical specification and direction for future network growth and expansion
  • Installed SNA Gateways, Netware Gateway Services, File and Print Services for Workstations
  • Maintained documentation for server and workstations
  • Configured NT Servers, Workstations, and Win95 Clients for remote access to MCI Data Warehouses
  • Provided installation instructions and technical support to installers
  • Interfaced with Other Project Managers and Department Personnel to provide in-site and direction
  • Implemented and maintained backup schedules and restoration of data
  • Established domains within the network infrastructure
  • Assisted the purchase of laptops, server, workstation, router and backup equipment
  • Provided and documentation of network/software technology for time and production of reports
  • Performed performance monitoring and advanced file management

Confidential

Systems Engineer/Site Manager

Responsibilities:

  • Responsible for the Server Migration of OS/2 Servers and Workstations to OS/2 Warp Environment
  • Implement, and maintained a complete set of procedures for file server and workstation maintenance
  • Coordinate integration of data security in OS/2 Client Server and workstation environments
  • Maintain inventory for server and workstation upgrade for branch installations
  • Configure Crosscomm XL5 Token Ring Routers
  • Provide installation instructions and technical support to installers
  • Interface with Project Manager and DP Director to provide feedback of installed branches
  • Organize delivery and pickup of bank branch computer systems for installation purposes

Confidential

Network Systems Engineer/Site Manager

Responsibilities:

  • Installation and Configuration of Windows NT4.0 Servers and Windows NT 4.0 Workstations
  • Basic Lotus Notes administration
  • Planned, evaluated, installed, maintenance and performance tuning of client server technologies and related software
  • Developed installation documentation of standard applications for use with Windows 95
  • Provided PC installation and problem resolution for a rapidly expanding TCPIP user community
  • Evaluated communication hardware and software (Bay Networks and Cisco routers)
  • Prepared design review meetings for Chief Information Officer
  • Coordinate systems integration and systems architecture security in Mainframe, Unix, Client Server and Web Based environments
  • Researched and deployed an LAN/WAN based print application for use throughout Lucent Technologies
  • Monitored and replaced sophisticated networks equipment, including routers, hubs and switching equipment
  • Organize and control activities to acquire data from different in-house systems
  • Provided strong technical leadership in all phases of product implementation

Confidential

Lead Engineer

Responsibilities:

  • Developed and implemented a Disaster Recovery Plan
  • Upgraded, Installed, and Re-configured a NetWare 3.1 x Servers to Netware 4.1 with Attachmate TCPIP protocol stack (PCTCP)
  • Installed Communication Servers for Remote Access
  • Coordinated the installation of all system changes to support an integrated system environment
  • Interfaced and designed system with the Cable Operator to ensure full motion video and digital communications would operate without a single point of failure on a Fiber based backbone

Confidential

Senior Network Engineer

Responsibilities:

  • Integrated and Implemented Windows NT Advanced Server and Lan Manager 2.0 using Woolongong pathway TCPIP Protocol Stack
  • Participated in site visits to Senate and House of Representative state offices
  • Research and compil information and evaluations to determine best overall integrated system design
  • Participate in design review meeting
  • Assist in the development of Test Plan
  • Overall analysis of existing Constituent tracking software to ensure proper configuration
  • Maintain, install, and develop LAN systems
  • Coordinate the installation of all system changes to support an integrated system environment
  • Interface with Senate and Congressmen staffing members prior to integrating solutions

Confidential

Senior Systems Engineer

Responsibilities:

  • Configured servers to run TCPIP and bound IP to network interface cards
  • Hardware component specifications, planning and configuration
  • Participate in site visits and the analysis of customer requirements
  • Develop overall integrated LAN system design
  • Design cable plan specifications
  • Research and compile vendor information and evaluations in determining the best overall integrated systems design
  • Participate in design review meetings
  • Assist in the development of acceptance Test Plan
  • Participate in the installation of SCO UNIX
  • Overall analysis of existing software applications
  • Maintain, install and develop LAN systems
  • Coordinate the installation of all software required to support an integrated system environment and to maintain system inventory records
  • Interface with end-users prior to developing system menus
  • Perform software evaluations to determine the best fit for the LAN System
  • Compile and produce cable plan drawings
  • Assist the staff with curriculum planning, composition, and delivery methods
  • Participate in pre-install site visits to assist in analysis phase an lesson plan development
  • Interface with end-users to review and modify the skill level assumptions
  • Overall analysis and enhancement of installed network operation software
  • Participate in the design of course content for the Managers course
  • Participate in the design of course content for the System Administrators course
  • Write and review User documentation

Confidential

Senior LAN Analyst/System Manager

Responsibilities:

  • Coordinated the installation of software packages for network access
  • Developed batch files to facilitate user access to office automation and database software
  • Developed and recorded documents on daily performance of the LAN
  • Set-up, configured, and installed system hardware: Access servers, modems, NIC’s, memory boards, CD- ROM drives, microprocessors, hard drives, and other system components
  • Monitor revision changes to current contract and future changes
  • Troubleshoot HotDocs for indexing issues and configuration changes
  • Responded to hardware component failures
  • Established and maintained an inventory application that track utilization of system hardware and software
  • Developed an Implemented user on network operations and software packages
  • Provided technical advice to Project Managers concerning the procurement of hardware and software from multiple vendors
  • Performed daily and full system backups of all file servers on the LAN
  • Monitored open files, system capacity, and other network parameters on a daily basis
  • Configured and supported hardware and software used by the Interactive Courseware Team
  • Installed and implemented Notework Email system on Statistica’s on-line access server for all users at corporate and off-site installations

Confidential

Senior LAN Analyst/LAN Administrator

Responsibilities:

  • Planned, implemented, and migrated 900 nodes of a 5000+node IBM PC Network to Novell Netware 2.15 and later to 3.1
  • Wrote, implemented, and maintained a complete set of procedures or file server maintenance
  • Coordinated for staff members on the LAN
  • Implemented software changes for workstations and file servers according to plan and schedule developed to enhance system availability
  • Identified, analyzed and corrected LAN production problems
  • Provided analytical support to managers developing NAS’ strategic approach to the selection of information technology for in corporation on the LAN
  • Evaluated, prototyped, and tested hardware and software updated MRM database to track LAN hardware and software inventory
  • Installed and configured CD-ROM drives for authorized users to access those resources across the LAN

Confidential

LAN Administrator/Technical Analyst

Responsibilities:

  • Provide LAN maintenance and technical support for office automation users and technical staff
  • Maintained and monitored the performance of in-house LAN
  • Installed software and hardware upgrades
  • Configured LAN for remote access by system users
  • Trained clients on software packages
  • Assisted in the development of office administration programs
  • Represented field support staff in conjunction with Mead Data Central to provide technical support to subscribers of LEXIS/NEXIS
  • Provided system support to company president and support staff

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